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A friend wanted you to see this item from WRAL.com: https://wr.al/1JbxK
The city of Durham reviews 911 calls over past several years to evaluate community demand for public safety services and how to improve them.
Show Transcript
everyone's been admitted. So I'm going to stop my screen share. Ondas. Soon as I stopped that, you can start with the question. Thanks. Okay. Good morning, everybody. So you are muted. And once we start, we're gonna ask you to turn off your cameras, and Monica and Brian will be, and I initially will be the only ones with our cameras on. Okay, so let's see. Are we waiting for anyone else? Sure. Okay. Hm. Okay. All right. Are we ready? Okay. All right. Good morning, everybody. I am Beverly Thompson, the director of public affairs for the city of Durham. We've asked you here today. Thio present to you. Ah, high level briefing on the 911 calls for service study that is being conducted by RT I international. This information will be presented at the January 7th City Council work session. But we wanted you to have a chance to hear the information and to ask questions because it is not a very, you know, straightforward kind of a session or data information that you would normally receive. So we wanted to present it to you in order to prevent and eliminate maybe some confusion about what the data actually represent. Monica Cross cross key tomorrow. Sorry is the lead for the city of Durham, and she will provide you some background, uh, information on this very ground breaking study. She will be followed by Brian, a guard of our T I international who is conducting the study for us, and he will walk you through the data. Okay. And I'm going to turn it over to Monica. Thank you, Beverly. My name is a mouthful, even for me. Um, so I'm going to really provide context to the project, and then I'm gonna pass it over to Brian. Who's going to share some of the initial data that will be sharing next week with City Council s? Oh, it's no secret. During 2020 we heard passionate pleas, emphatic demands for local governments across the country to really examine police operations within their jurisdictions. And local governments have responded in varying ways to reassure communities that they are committed to both ensuring the public safety as well as doing that in a way that meets community expectations and community goals. Um, here in Durham and late summer, our city council asked our former don't know retired city manager Tom Bond. Phil um, toe have us look at police calls so that we could get a better understanding of the types of demand for police services. We have since taken that a step further. Onda. We decided to invite experts over at R. T. I International Center for Policing Science and Research, um, to join us and we also reached out to several of our peers and North and South Carolina because we know all communities really are grappling with this challenge in this opportunity. Eso we really invited r T I and our peers to join us on this data informed journey to really evaluate community demand for public safety and then to explore whether there are opportunities to improve how we respond to those demands. Those needs eso essentially r t I is examining our 911 calls. Um, they will also pull in other qualitative and quantitative data. But the project essentially has four phases were squarely in phase one, which is gathered and analyzed data and then following that phase, we will be researching alternative responses. The third step is to pilot alternative responses based on each community's data. The goals that their administration in their community might have to really pilot alternatives that speak to those points and then, fourthly and probably most importantly, having our tea, I do rapid evaluations so that we can learn more about the efficacy and effectiveness of those pilots. Eso Although Phase One is just squarely focused on data analysis, this is gonna be an iterative and ongoing process throughout all the phases. And Brian's gonna talk about that on day just to other quick things before I turn it over to Brian. I do want to underscore that for us, the the Office of Performance and Innovation, the division I lied were leading this work during Police Department. There are very important stakeholder, but our organization thought it was prudent. Toe have a third party leader evaluation the other cities that are participating a Raleigh, Cary, Burlington, Greensboro, Winston Salem and Rock Hill in South Carolina. Eso Now I will turn it over to Brian with our t i to have him highlight just a few of the data tables that we will be discussing next Thursday with City Council. So, Brian Yeah, thank you so much, Monica, and I really appreciate it and having the opportunity to speak with you all ahead of the City Council presentation next week. I appreciate your time. So is Monica. Mentioned R T I is a not for profit, nonpartisan Independent Research Institute were located just down 1 47 and Research Triangle Park. And we're really excited to be able to partner in this work with not only the cohort cities across the Carolinas. What specifically with Durham, who has really demonstrated tremendous thought leadership and producing a really thoughtful plan and a really carefully considered, um, process for moving this forward. So I will now share some of the information that Monica is referencing one moment. Alright, so we did. An analysis of Durham's 911 call for service data that was focused on law enforcement responses and why this is such an important data set is because it captures of the universe of law enforcement activity in a community. And so the purpose of our initial analysis was to develop a common picture for what law enforcement is doing. And what's critical about the 911 call for service data is it clearly captures all of the information that comes in from the public who are requesting Resource is. But it also documents proactive activity that law enforcement are doing things like directed patrol, which would be someone requests that officers drive through their neighborhood or traffic stops. Those are the types of things that air captured in this data set. And so starting with the universe of data and analyzing the complete set of information will allow folks to start asking and answering questions about what it is law enforcement are doing. And what is the community demand for those Resource is so you can see in the first table here we have call categories, and they're coated into 18 broader categories. So in most jurisdictions in Durham is no different. There are literally hundreds of call nature codes and an example of a call nature code could be something like a suspicious activity or somebody that is requesting assistance due to a crime such as they reported that their homes burglarized all of those crimes. All of those calls get a specific nature code so that they know the officer that's responding knows what the incident is related. Thio. So we coded for the purposes of analysis and interpretation we coated the specific categories into broader categories, so things like alarms that would house the universe of alarms. So somebody's home alarm system goes off. It's subset in there. The important thing and the main take away from this analysis is that law enforcement asked to do a wide variety of things. But you can see that the bulk of responses over half are related to directed patrol, which is a proactive activity that law enforcement elects to do rather than have a community call 9114 and the other is general assistance, which is this catch all category of, ah, numerous different types of call majors. And part of the presentation that we can share and that we will be presenting to City Council is all of the coal natures that air groups within these broader categories. They can be disaggregated so that we can drill into the data, and leaders of the city could be able to ask questions, ask and answer questions with much greater specificity. So this is the second half of the first table, which shows all of the other types of calls, so you'll see that in progress, violent crimes that would be something like a bank robbery, for example, Um, they comprise a very, very small subset of what law enforcement are doing day to day. And you can see mental health is another one that is a new area. There's quite a bit of focus on, um and you can see here that that represents about 1% of all calls that during police have responded thio. And this is an analysis of data for the past three years. So you can see there the second column there, the frequency that is the overall count for the number of calls. So this analysis comprised just over a million calls for service that occurred over the course of the past three years going on and moving forward. One of the conversations that we've been having, what city leaders is, what what are the outcomes of interest? What are the things that they're interested in understanding about once the types of calls and we understand the frequency and the prevalence of those we need to understand. How are those calls being handled? What is the outcome of those calls? So here, for example, we've broken down the universe of potential call outcomes into these three broader categories, which include no arrest, arrest and then mental health referrals. You see, a small subset, They're they're due to missing this in the data we were unable to complete to analyze that. But you can see here the vast majority just over 97% result in no arrest. You can see that mental health referrals comprised less than 1% of the outcomes for calls. The one thing that I wanna emphasize here and this is something that Monica already pointed out is that these analyses represent initial findings of what will be an iterative process. As we continue to ask and answer questions we're gonna we're gonna need to refine this analysis by pulling in adjacent data sets things like criminal incident information from the record management system. Potentially if there's interest in looking at outcomes like use of force or complaints. Other data sets administrative law enforcement data sets that include those data that will have to be included as well. But this is the initial scan. Thio really level set on DPA vied that common picture for stakeholders to understand. What is it that police were doing currently and what is the demand from the community for those resource and so again to drill into the data just a little farther. This is an example of one of the tables that will be presenting next Thursday in this shows. Of those 18 nature codes that we grouped up, we showed the top three closed codes and the clothes code show how those how those calls were handled. What was the outcome of that call? So you can see, for example, for disturbance. Um, you could see that just under two thirds of all disturbances, a result without a report. And that means that there's no further law enforcement documentation of what occurred on that there's no criminal incident report. There were no arrests. There was no further activity. So you can see there that just over 15% are resolved with an incident report. And that's what the adjacent data set that I was alluding Thio, the incident reports. That's what you would commonly referred to as a police report. That's what's house in the record management system, and that is another valuable and very data rich data set that will be incorporating in subsequent analyses. This is the other second half of table six. And again, all of this information is available in a longer report that summarizes this and provides a little context. And that's a publicly available document. And then, finally, the last table that we looked at. There is a tremendous amount of information in the call for service data data set, one of which is time. So we know how much time officers were spending responding to these because we can see the point in time at which they were dispatched, which means the call goes out on the radio for an officer to go to to a certain activity. And then we also know when the officers cleared from those calls which say, which does that they're available to take more calls that they're no longer engaged in activity. So you can see here that, um, the amount of time is similar, similar in proportion to the frequency of the calls. You can see that around 30% of time, the universe of time that law enforcement in Durham in the past three years spent on specific activities, 30% of that was allocated to general assistance and directed patrol, and we think understanding the amount of time that officers were spending on certain activities is Justus Critical is the frequency because we understand that certain call nature's take longer thio to evaluate and have a successful outcome than others. So I will now advance and stop sharing my screen. And with that, I think there's gonna be some time for questions. And Beverly, I'd like to turn it back over to you on mute myself. Can everyone hear me? Yes. Okay. All right. So I know you have questions, and I'm gonna ask we follow this process. We have about 16 people on the call, and what I'm gonna ask you to do is raise your virtual hand, if you can. What? I'm thinking of the wrong, um, if you could do that and I will call on you and open your mike, and I'm gonna ask you to state your name and then your question. Okay, so I'm not seeing any hands raised. Can you tell what's going on? So, basically, I'm not sure I see how to raise my hand and okay, I'm thinking of teams, so Okay, I'm gonna go to full view gallery view if you can state your name and chat, and then let me know who you are, and I will meet you. Okay? Do we have any questions? So let's from W N c. Put in the chat that she has a question. I don't know why. Okay, I see it now. Okay, if can Ewan mute lives? That's right there. Shoes you didn't know. Okay. All right. Thank you. I wanted to ask about what kinds of things fall into that general assistance category and whether that might have any implications for alternative alternatives that might be on the table later. Yeah, so that's really a stupid question, Liz, Um, anticipated that there are probably gonna be some questions about the groupings. So this is the broadest category that we have. So this is everything from a missing and runaway person Thio later. So there are again literally hundreds of call nature's within the computer aided dispatch system, and this is far and away the broadest. So I think in subsequent analyses there, and this is something that Durham has already requested. For all of the breakdown of frequencies that you saw for the 18 groups, nature codes were also giving them the information for each of the specific call codes down, so they'll be literally hundreds of rows with counts of those sorts of things, because you're right. The next phase of this and this is something that Monica alluded to in phase to the next phase of this is identifying potential alternatives to law enforcement response. To do that, we're gonna have to have a pretty granular understanding of what, exactly how common these things are and what exactly are the outcomes? A. ZEY are currently, and Monica, if you think it's appropriate either ahead of the City Council meeting or during the City Council meeting, we can provide a summary, um, appendix that will show how all of these calls or group that you think that's appropriate. Okay, Yeah, see if I can thank You know, that would be very helpful for folks to see how we have aggregated the calls. I'm sure that's gonna be a question that council has a swell weaken weight in. Um, I'll ask Beverly her thoughts. We can either wait until next Thursday or but yes, I think being able to show how things are categorized because Liz, I'm looking at general assistance and it's whole barking dog attempt to locate. It's quite a bit on. That's the thing about data analysis. You wanna be able to wrap your head around what you're seeing, so you wanna do groupings? But then as you start to ask questions, sometimes you need thio d compact. All of what you group eso very much I iterate process, but I think it would be helpful for everyone to see the chart. And it's really simple s I think it would be helpful. Weaken pdf it and maybe even at it. As a amendment, I've gotta learn our processes more, but we'll be sure to make it public so folks can see. Yeah, and so is I wanna make sure that you have your question answered there. Was there a specific type of intervention that you were curious about, that you were wondering about the call majors? Okay, I muted you, Liz. Okay. Thank you. Know, I just wanted to get a better sense of what the range of possible alternative interventions might be. I know that that might be a step ahead in this process, but just to have some sort of a sense of what? What we might be talking about or what might be considered later. Monica, I'll defer to you. But just initially was I think it's a great question in a great observation, and what Durham has emphasized to us is that we need to be thinking broadly and comprehensively about this. We can't jump to conclusions and say that there's just a certain subset of calls that we need to re examine the law enforcement response. Thio, starting at Step one, means that we're considering the entire suite of things that law enforcement to be asked to do. And then from there moving forward, look at interventions that may be able thio and both interventions and existing city Resource is that may be better, um, that responding to those types of things, but then in the evidence in the absence of evidence base for those interventions, that's why the rapid testing and the rapid evaluation that we're gonna be doing. So this takes months and not years so that we can identify promising practices both in Durham and across the cohort cities that could be scaled up knowing that they're having some level of efficacy early on, because a lot of these interventions represent a tremendous investment for the cities and the communities, and we wanna make sure that we're getting these right. And just to add on, that s C Judith has a question. But to build on that Brian, Um because to speak very candidly, you hear a lot about cahoots in articles and in the media. And Artie, I they've done a initial scan of literature and a scan of practice dating back to the sixties, and there are other options for us to consider. So we really wanna look at our data and see what's gonna have the biggest impact in Durham and then what aligns with our leadership being both administration and our city councils goals. So we don't want Thio do a pre package program if our data showing that that's not really the biggest bang for your buck or your biggest community need. So that's why I was really important for us to start with what our data are telling us, Which is why the pilots that durum implements might be different than the pilots that Raleigh implements. Everyone is really looking at their data, talking to their leadership to see. Here's our data. Now what about our data. Are you trying to change? What outcomes would you like to see? Where what numbers would you like to see? Different. And those air? How That's how we're going to select the pilot. And as Brian alluded to the resource is what resource is what things do We have control over giving state law, given our own local resource is and really try to piece together what pilot makes the most sense. But Beverly, I did. Judith did have her hand his or her. Okay, for some reason, I am not seeing, uh, it. But if the person who needs to ask the next question will turn on the camera, that would be great. I've had muted Judit. She should be able to speak because my it's not my video has been stopped. Um, there we go. Hi. This is did with CBS 17. I was curious if there is any incident or anything that happened, Um, anything wrong with the way it calls are being handled now, that prompted this. Also curious about how much this is costing the city. Okay, All great questions. So I will say that it's not that something went wrong, I think as we saw over the summer. We've heard across the entire country people just wanting their governments toe look to see. Are we handling these calls? The best way to meet community needs eso the cost for this study. This is actually a great a great story that we haven't even highlighted is that we, the city of Durham, contract it with our t i for $25,000 using some grant funds that we previously had from Bloomberg. I get from the Office of Innovation of where we really try thio pilots and innovative practices that we use some of those funds. Andi And then we had a national philanthropic organization learn about this data based approach to looking at this problem or this opportunity. And they have contributed to this study so that, um I think you were free to say the amount at this point, right, Brian, um, almost to the tune of $900,000 from Arnold Ventures. Who will fund this? So now we have access Thio experts at R p i, the University of Chicago, which also has, um, National international experts on this topic on it's not going to cost the city's any additional funds? Um, toe have access to the experts, so e I would just like to point out Thank you so much, Monica. So rt I being a nonprofit? Um, basically, we need support for our time so we could wonder expertise to these important topics. So Arnold Ventures was able to provide that support. And so there is a team of researchers and analysts rt that we're working on this. I would be remiss if I didn't recognize all the hard work that they've already put into this. But it's an interdisciplinary group of a lot of different experts, both within our G I and with the University of Chicago Health Lab, who is a partner of ours on this. I'd like to highlight the work of a few folks specifically. So the Center for Policing Research Investigative Science Dr. Kevin Strong is one of the principal investigators on this from RT I, uh, the other principal investigator is Dr Renee Mitchell, who's with our T I and then Dr Rebecca Neustaedter and Dr Harold Pollack with the University of Chicago Health Lab. I'm a rounding out a team of experts that air really blending decades of experience of analyzing these data and potential responses and then having the capacity to rapidly evaluate, were thrilled with the way that this has worked out and that the public in these cities, they're getting world class expertise without, um without cost to taxpayers. And I have another follow up question to that. Is this going to be looking at anyways at what's happening at the dispatch center? Or is this just the police officers on the ground outside? Great question, Judith. I don't know if we need to recruit Judas to the team, but yes, all of it on the table. I've sometimes used the term life cycle of really trying to look at the call, the nature from the beginning to what's the outcome? S? Oh, yes, we're looking at at all all of those aspects of the process. Yeah, I echo what you were saying, Monica, I think Judith, that I don't know if you've been reading our emails, but yes, you're right on the money with that. And so the University of Chicago, specifically, their focus is on the dispatch side of that because that is a integral part of this process and understanding how information goes into the 911 system. Is Justus important? Is understanding the outcomes out in the field? Hey, thank you. Uh, we have Maggie Brown. WRL uh, could you turn on your camera, please? She wanted to know more about directed patrolling. And could you better explain what that is? Sure. So a directive patrol is something that's called out by an officer. So this is proactive activity. So there's two ways that there's information that goes into the 911 system. One is one of, um someone in the public calls 911 and requests law enforcement response or fire or M s, depending on what their issue is. The other is that officers elect to do a certain activity, and that could be a traffic stop that could be stopping their car, getting out and knocking on the door. Or in this specific case of director patrol, it is doing a focused patrol within a given geographic area at a specific time. So the decision to make those directed patrols can come from a variety of sources. One source is that based on the officers experience and their work in that area, they elect to do a directive patrol on their own. Based on their experience, they would call that out. 9116 Another way that that can happen is through informal requests from the public that don't go through 911 That could be an email, um, from someone in the public to their City Council member that says I'm having a certain time of type of issue at a certain time. So then the command staff for that given district within instruct their officers that at this time in this location, we would like a new officer to go through and check maybe their specific suspicious activity. Or maybe there's been issue with larceny for motor vehicles at a certain time. Officers would go in at those times to try to be highly visible, and the idea is that they're either deterring crime or increasing citizen perception of safety. Another way the director patrols are are allocated is through the Crime Analysis Unit, so many of these cities and Durham specifically as analysts that analyzed the call for service and crime data to understand concentrations of crime both spatially and geographically. Then officers will respond at those times and again, the idea There is either to deter crime or increase said resident perception of public safety and let me know if that clears it up. I know that Ah, lot of these things are pretty jargon heavy. So if I'm not speaking in a way that's accessible, please let me know. Judith. I'm sorry, Maggie. Did you have a follow up question that you wanted to put in chat? I don't know If your camera e think I got make note that helps. Thank you so much. All right. Thank you. Judith. Did you have a follow up question? Yes, I'm just curious. I know some of Durham's 911 calls. Those calls are being redirected. Thio, Raleigh 911 Dispatcher. Does this have any impact on that? Just right now, I know that it's having some impact because of Cove in 19. I don't know that the study was involved with that at all in terms of color that is requesting public safety services outside of the jurisdiction, being rerouted to another call center. I mean, people in the jurisdictions calls being rerouted to another call center. Um, I think Raleigh was handling some calls earlier in this month because of Cove in 19 on DSM staffing issues. I just didn't know if this study was going to take that into account at all. So we can see in the computer aided dispatch data if a call is referred to another agency. It hasn't been the primary focus of this analysis. It is something that's reflected in the data. I will just say that there is something called mutual Aid and that is within a certain jurisdictional overlap. I think typically it's within one mile. Um, depending on capacity. There is the possibility of North Carolina for a responder outside of the jurisdiction to responding that So the example you have there of someone in Raleigh responding within Durham City limits? Um, I think that's something that occurs pretty infrequently, and but it is a new, important consideration. If there were any interventions that we're going to be deployed near the edge of the jurisdiction, that's something that we have to deconflict both operationally and for the evaluation to make sure that we're taking that account. It's a very, very good question. You know your stuff and just add some context for everyone. The data cover October 29th, 2017 through October 29th of 2020. Uh, so all of the numbers that you saw are from that time period October 2017 to October 2020. Okay, so Liz Slammer had a follow up question. She wanted to know if you know how Durham's data compared to the other cities in the study. Uh, this presentation was for Onley Durham. Correct. Correct. This is germs. Data on Lee. Um, so I don't know the time frame for the other cities were not that we're competitive or anything, but I do think we are a bit ahead of the other cities as it comes Thio being having our questions answered internally, sharing it with council. But I'll let Brian, who is involved with all of the other cities, talk a bit About what? Where the other cities are. Yeah, thanks. So much money. Good. So good question was, and so I think there's gonna be some important findings that we can understand by looking across the cohort collectively to see trends that are happening at a macro level. Um, so Durham has a publicly available long report that has all the information that was presented today. some additional tables and also framing context for how the analysis was done. This analysis has been replicated with the other six cohort cities, and the public reports for that are pending. There are some, uh, Monica mentioned. Durham is leading the group here. There are some considerations that we're making with the analysis in the data for the other cohorts cities that were finalizing. So we're hoping to have those reports finalized soon early 2021 that will facilitate the comparison across the cohort cities. The one word of caution that I'll put here is that there are minor differences in the way the data are structured in. The databases are housed for each 911 system. So while you can make some generalize able, um, observations across the Forward cities, there might be a few little Asterix on it. In terms of saying, you know, the data here is a little different or in Raleigh, they do things a little bit differently, but we'll have the framed in the context of that for those longer public reports. But it's a great question because I think a lot of these things were gonna wanna understand how this is happening in North Carolina, but with the movement towards open data and law enforcement now, a lot of these data are publicly available. So we could make comparisons not only across North Carolina, but across some of the largest agencies in the United States that make the call for service data openly available. Just I'm sorry, just two things. That because Brian keeps referencing the publicly available reports, it's going to be part of the agenda packet. I don't know if that's gon live not. But soon as we publish all of our agenda like we do for every meeting, the long report will be there as well as the presentation that we will cover. What you guys you all have seen quite a most of his slides for next week. Um, but sorry list. You're gonna say something else. Oh, I wanted to ask Are there any general observations you can make this time either about The group is a whole with all the cities, you know, trends that are common or anything that stands out. Or is it too early to ask? Uh, I would venture at our last team meeting because we meet pretty regularly as a cohort. Um, it was still early, but everyone was. The excitement is what's really high. Even among all of our managers. I see our interim manager pages on here of really just being methodical about how we're approaching potential alternatives of looking at our data. I know some of the city's had some follow up questions with their data, so they're not as far as long as we are. But we're looking forward to the benchmarking, Um, particularly looking at pilots. A. Some point we might see that there's certain laws or regulations that might prevent certain pilots or being able to see how prevalent or how much interest there is across the state. It's gonna be interesting. S O benchmarking is gonna be a very important aspect of this work. Monica, if I can ask one more thing. You mentioned cahoots earlier. I've heard of that before, but for someone who is not familiar with it, can you explain what that alternative looks like? Yeah, I'm gonna actually let Brian do it, cause I know he's a lot closer. Uh, very celebrated program. Yeah, so thanks so much, Monica. It's It's something that's getting coaches getting a tremendous amount of attention and let me get to that in a moment. The one thing that I wanted to piggyback on Monica's comment, I think for the findings for the folks in this initial set of analysis is really dependent on what your orientation towards the data was to begin with, uh, internally at rt I. We've been working with these data for the decade. Eso our expectations are probably different than some folks that are seeing these analyses. For the first time. It may not really have had a preconceived notion of what law enforcement's actually doing. So I think that's what's so critical about this foundational step. Is just setting this common picture of saying we can't rely on anecdotes and we can't rely on, you know, perspectives that have been shaped by personal experiences. Those things are important, yes, but we have to have the data drive the discussion of what are police doing? What are the demands from the community? What do we want this to look like in the future and so for cahoots? My short answer is that the Atlantic just just within the past few days, did a fantastic overview of the Coots program and what it is. So I strongly recommend checking out that article. You should be able to find it online. It's wonderful, but, um, a little bit longer. Answer is cahoots is an alternative response. This was started in Eugene, Oregon, and the idea is for specifically for individuals in crisis or members of vulnerable populations. Eso that's folks dealing with mental health issues or housing instability. Instead of a law enforcement response. There are responders that go out and they're called cahoots and they go out in response to these individuals. Some of these things are non criminal in nature, their civil or they're just a person in distress. So it's not necessarily a law enforcement response. And the idea is that these people are trying to identify what the needs of this personal, then matching them to the resource is in the community. Eso This is emphasizing the article in the Atlantic and one of the co PS doctor retained Mitchell eyes doing extensive research into all of these alternative responses to understand what really goes into them and if there's an evidence base in the scientific literature to demonstrate their efficacy, um, so one thing that I'll note about that is there are tremendous amount of resource is available in Eugene, Oregon. For folks to be matched with that may or may not be the case in the cities of in the cohort, So that's an important consideration when evaluating these potential responses. Um, and secondly, the cahoots model is, um it's supported by White Bird Clinic, which is a very large public health entity, and they have a tremendous amount of resource is, and they've been doing this The history of this goes back decades. So I say all of that to caution. This is not something that you can just pick up in a box and say we're going to implement cahoots and then magically thes jurisdictions have this. That's something that was developed over quite a bit of time. Um, it is a really exciting program. There are some evaluations of it, um, and so it's something that will certainly consider for the alternative responses. I just wanna make sure that everyone has, you know, a reasonable expectations for what that program is and what it takes to implement. So, Monica, I'm sorry if that's much more detail than you were looking for, but that's my overdue. Okay, I'm sorry. Go ahead. Monica. No. I was gonna say great. I was I think the longer explanation was great to give lists some more context for it. Okay, um, if anyone else has a question, go ahead and turn your camera on and state who you are and ask your question. And, um, just wondering what the timeline for this was going to be when we could expect face to start in the whole thing to wrap up. Great question. So this is something we've been very vocal toe rt I about that Its research meets practitioner that real life is happening every day. So we can't is not an academic assignment. Um, but our next mouth stone step Judith is toe have a conversation with our city council, possibly at the budget retreat about brother goals. So next Thursday, we're gonna share this data. Um, see, if there's any interest in additional information. Like Brian said, staff were already interested in use of force, wanting to know like which calls might have more frequent use of use of force and things. Eso that then at the retreat, we can have conversations and really start understanding Water Councils goals. Dr. Mitchell from RT I will present on research of alternatives. So really spend that time to piece together a pilot that makes sense for us. A pilot that we have. The resource is, um so our goal is sooner than later toe Have Ah, Pilot, I'm not gonna put out a date or a month, but we are very sensitive to the fact that this is not an academic exercise, Onda. We want to try things. That's why it's a pilot and have rapid evaluation, so emphasis on implementation. So next Thursday's a milestone. The budget retreat is a milestone of being able to talk to our city council in the administration about what are they looking for from a pilot? And then we will go off and put that pilot together and then get that started Mhm. Okay. Thank you, Judith. We now have a shot with the News and observer. Hi. I wanted to ask about some of the qualitative information that you're looking to get. Thio go with the data. Yeah, that's great. What are some of those things that you're looking at? Yeah. So bringing in stakeholder. So rt I helped him focus group with our police officers. Azaz We've told Chief Davis time and time again. Um, they are very much as important stakeholders or having their voice be part of this is very important. S o r t I. They're still shifting through some of those insights that they held several focus groups that were just really thoughtfully done of putting officers in, like ranks eso that folks felt free to speak. We know that s a paramilitary organization eso making sure that people were in spaces where they felt like they could speak their mind. Staff did not attend. It was r T I and our officers on Lee getting our voice of council on been learning from City Council if there are any other voices that they think are important to include in this process. So it's really the voices of of stakeholders that we considered to be an important data point, just like a quantitative data e think it's a great point. I just want to say that you know it, Artie, I we have experts on the quantitative side that air conducting the analysis of the call for service data we have experts on the qualitative side as well. And so the idea behind the focus groups is we're taking copious notes almost like a courtroom reporter or stenographer would. So we have nearly word for word a transcript of what is being discussed in these focus groups. We then examine that using a software that pulls out key themes and codes, and that's what we're gonna be able to summarize and provide back. So that provides the context of the officers in the field that is responding to these calls about their experiences in the system and some reflections on the initial analysis that we did. So we're excited to have that perspective, and we think it's, you know, it's critical to provide that context. The focus groups were conducted with officers, so the patrol officers they're actually responding to calls. Then one focus group focused on first line supervisors, So that's one rank higher than a patrol officer that is directing their day to day activity. So it's kind of how how they feel about the data and what that data Oh, what each called the what it's like dealing with those calls in person. That's kind of what the focus groups and I'm not mistaken, Brian. You all did venture and ask them questions about any ideas they had on alternatives as well. So it wasn't just constricted. Thio the data. Correct me. If I'm wrong, I don't mind being corrected in front of, you know, that's that's right. It's really understanding getting a sense of the patrol officers perception of their job. What resource is they currently have available what things that they think would help them do their job better or differently. Those are the types of questions that we were asking, all right, and do you have any results from the quantitative analysis? So far? We don't. So we have. All of the notes have been taken, so we have all of that information. The qualitative analysts are working through that now, and the idea is that we'll have high level findings prior to Thursday's meeting. Next week, I will just note the calendar. Many of our staff are off this week, so we expect tohave mawr information to share next week, right? And the client we expect that to So it's a stay tuned on Thursday, so you're gonna take maybe two more questions in the interest of time. If you have a question, please put your name in Chad and Vivid will turn your camera on. Yeah. Okay. Do we have any other questions? Okay. So I don't see any other questions. And Monica Iron E C 10 Judith, Recap. Judith E. Guess One last thing. I guess if you guys could if you could both some of what you hope to get out of this study, um, you know, at the end, what would it be? Yeah, So I'm a life longer public administrator on duh evaluation, background, strategic planning. So I'm a dick in a millennial, so I'm addicted to believing there's always a better way to do something. Um, it's in my DNA. So really, just being able to say, um, is there a different way to do something? Is it better? Because just because it's different doesn't mean that's better. Um, but when we compile administration, police community, when we compile all of those voices into ah mixer, are there opportunities? Thio ensure that everyone believes that we're doing something the best way. Um, so that's that's really my e. Don't think I have any one particular things. Ugo, Um I'm a researcher at heart to you. So just the process of being methodical and analytical about this exploration to me is already a win. But I think if the voices that have really requested this feel is that we've been thorough and analytical and fair in this approach, that's really what I would I want from it. Brian. Yeah, I think it s so I I echo Monica's sentiment that we need to get this right and we have toe. Really? We can't assume that the way that we're currently doing things is necessarily the best way. So the main goal for me out of this is the first one, obviously is we wanna be able to better align public safety. Resource is with community need. That is the overarching thing. But the second thing is really, I think, after this project's concluded in years from now I hope that there's the sustained push to say in law, enforcement of public safety or any public service instead of saying we do this because this is the way we've always done it. You could say we do this because this is what the evidence based says is most effective in meeting the needs of our community. Okay, Any final comments were in, Or Monica a geek, that so many people thought that data, they came together in a holiday week to talk about data and be and to be interested in this. And I know it's because of its data that represents a service that's so important to communities across the country s O. B. Everything. I would just say thank you to everyone for having an interest in this Onda really encourage people to tune in next Thursday. Okay. And it is livestreamed, everybody. Ah, with that, then I guess we'll close it out. And if you have any follow up questions, if you'd like to send them to me, I can forward them to Monica or Brian and Brian and, Well, uh, and with that All right. Thank you, everybody