Investor confidence depsite COVID-19 Dr Hisham Al Hammadi, Director of Health Licensing at the DHA, said that continuing to receive licensing requests during the unprecedented times that the world is witnessing, reflects the big confidence investors have in the emirate and reaffirms its place as a leading destination for health investment. He added that to facilitate these licensing requests, the DHA has put in place simplified procedures making all licensing services- issuance and renewal of professional licenses as well as issuance and renewal of professional and health facility licences — completely online. Electronic system Dr Hammadi explained that this was possible through the Sheryan system, which utilises AI technology to make the licensing process more effective and faster — reducing the process of reactivating a licence. This is in line with the Dubai Paperless Strategy, the vision of Smart Dubai and in line with DHA’s strategy. Dr Al Hammadi concluded by stating that the DHA and the government of Dubai will continue to facilitate its services to fulfil the health and wellness needs of the emirate’s growing population and medical tourist.