Diversity and inclusion remain one of the top challenges facing businesses in 2021, despite more than 80% conducting unconscious bias training, according to a new survey. The study, conducted by Arctic Shores, revealed that more than three quarters of companies plan to review their diversity hiring practices for 2021. And it comes despite 81% of employers surveyed having conducted unconscious bias training with its existing workforce. The results suggest that unconscious bias training alone is not enough to ensure fair, consistent and effective processes around diversity and inclusion, Arctic Shores said. When asked to rank their priorities in improving their talent acquisition processes in 2021, 25% highlighted ‘removing unconscious bias’, making it the top priority ahead of reducing ‘gut feel’ approach to interviews (24%) and ‘consistency across the business’ (18%).