>> these women have both beaten incredible odds and both work at ur bath and body in florida. that's no coincidence. in fact, about 50% of ur body's workforce is made up of women coming out of crisis situations. >> being a single mother when i started this business, there were multiple times that could have been me. >> tracy gunn is the found ore of the company. when she was laid off, she started making and selling soap out of her home to help pay the bills. but a trip to new york city changed everything. >> i visited a homeless shelter in the bronx. the director of the homeless shelter as the ladies would leave to go about their day, she would stop them, hug them, say you are amazing. you are beautiful. you're going to get your life back. >> suddenly tracy saw an opportunity. she could do more than just sell op soap. she could help change lives. she got in touch with local