empathy is something that his supporters say, we're just piling on, but it bells. it tells. character will out. and i think that many of us hoped that president trump would grow in office. and i think that we've had now nine months or so of being frustrated, hoping for something that has not come to pass. >> in 60 seconds of brilliance, are we judging him by a different standard, different set of grades? >> no. no we're not. you just showed the record. this is not a bunch of liberal yapping. it's is record. the only thing franklin roosevelt said in public on d-day, 1944, was to read a prayer of his own composition. lindyndon johnson went to new orleans and walked around with a flashlight and said, "this is your president, and i'm here to help." they don't get it right all the time, these are human beings, they're imperfect.