for all of us? >> congress too is learning about some of those rules. i think today you'll see some bipartisanship. they'll be happy to make the ceo of united airlines look bad and say we're here for the passengers. we're trying to protect you. whether they follow it up with legislation, less likely. bipartisanship happens in those moments in hearings, it's harder when you come up with what would such a bill actually say. >> there are things united airlines is doing. we can show you after the incident. up to $10,000 for passengers willing to take a later flight, limiting the use of police, and for safety and all these things. is that enough? is that going to quiet the concerns? >> there is more that they could do. >> what's on the top of your priority list as somebody who cares about passenger rights? >> well, right off the top, one of the things the airlines could do would be to change their method of overbooking flights. anybody, when they buy a ticket