>> it's ashy. i ain't shaved. >> on top? >> tighten it up. you know what to do. >> glass' job as a prison barber has allowed him to not only change the way other inmates look, but the way he sees them as well. robert burzee is one of his regulars. >> the second time you come, i sat right here in this chair and said -- >> no, the first time you asked me to cut your hair, i wasn't willing to cut your hair. i used to gay bash, things of that nature because i had a homophobic nature. i think everybody does when you're young because you think everybody wants you. and you don't want anybody coming at you like that. >> they call you bra-zee now. >> huh? i didn't get that e-mail. what are you talking about? bra-zee. in contrast to the last name. make kind of a joke out of it. which is kind of funny, you know. >> that is funny. >> so you don't have a problem cutting gay guys' hair?