what they used the hotel for. i walk odd the top of the stair s, and took the about three steps down the stairs, and there's a john stood there right at the side of the door. it was no exit from the hotel apart from down these stairs. you won't get out, and simple as tha that. >> we didn't sleep much that night at all. >> can we tell somebody. can we tell the police? but the trouble is that our phones didn't work. the hotel phones didn't work. we couldn't phone anybody.