exhibit. seaworld says they're not responding to critics after slumping ticket sales here. what they are doing is closing the orca show at the end of next year, then in 2017 opening an expanded what they call a more natural setting for their killer whales. depending on who you ask here, there is progress being made or not enough being done here at seaworld. >> what's the reaction been? >> reporter: it's been mixed. many people were very relieved when seaworld says it was going to immediately shut down the show starting next year. but then there was backlash and criticism because seaworld says in 2017 they're going to expand the exhibit here. seaworld for the most part has not publicly commented on this. they have declined our interview request saying that their investor statement was what was made public and in that statement they said they were just responding to visitors and what guests wanted here, but at the same time expanding, spending millions of dollars into a new exhibit here.