pandemonium, i am sure, down there, and we gathered that from the eyewitnesses with whom we spoke and how terrifying this was for them to see. you can only imagine as you get closer to the twin towers, that a new york landmark, how -- what the scene must be like there. >> you talked about the building looking like they've buckled. they're designed to have a two-degree sway in either direction because of the height of the building, being able to deal with the wind and stress, but something like that, probably, more than it was designed. we want to go out to jane derenowski who is a television producer here in new york. jane, can you hear me? >> yes, i can hear you. i'm down here near the world trade center. i was walking down sixth avenue this morning a8:42 a.m. a group of us saw a plane veer through the building then saw a huge cloud of smoke and then fire came out of one of the towers here. it's near the upper floor, as you can probably see with your