thank you. thank you. [ applause ] >> thank you. thank you. thank you. well, sounds like all of you are here for the same reason, so that's great. let's talk. >> general eric shinseki, secretary of veterans affairs, speaking on november 3rd, 2009, addressing a national summit of veterans and veterans service providers to talk about ending the problem of u.s. military veterans being homeless, which kind of sounds like the equivalent of a summit on world peace, right? or trying to end illness or something. i mean, it's a goal that nobody could quibble with, but it's the impossible project, right? i mean, how could a problem that