it's a very, very hard thing to live with. >> the sheriff said today given the desperation of the gunmen, this was bound to end violently. >> unfortunately, the final outcome was three innocent people lost their lives. still, the vast majority of those people who were held there that day were released unharmed. i attribute that to some very brave souls who put themselves significantly in harm's way, and frankly the leadership of the organization i think held up very well. >> in his february 1995 trial, 21-year-old lloyd ngyun is convict said of three counts of murder. the motive, nguyen and his friends had trouble adjusting to life in the u.s. and wanted to draw attention to the problems in their home country of vietnam. in 2003 lisa writes a book about her hostage experience, which continues to affect her. and inspired her to devote her life to helping children and