well, here's the reality that even his advisers have to understand. the american people, republicans and democrats, do look at results or the lack thereof. so it's not lazy punditry when people are out there very frustrated with both ends of this. >> right. and they see the system as broken because, as you say, it doesn't produce a desirable result. >> being right is not enough, even if you're the president. even if you believe you're right, it doesn't necessarily get a result. >> presidential politics is about wholesale and retail as we say in the trade. and so today, this morning, he was doing a wholesale sell. he was using the bully pulpit. talking to you, making an intellectual case and trying to say, i won. this is what you voted for. this is what we adjudicated in the election. but on the retail side, as tom says, all evidence suggests he has not been the warmest and fuzziest of cajolers. and you have to do both. and you can't just be right on the idea. you do have to sell this.