the day after her last conversation with suzette, the desk clerk at the motel told a concerned carolyn, robinson had abruptly gathered suzette's belongings and closed the account. so the phone calls stop. >> yeah. >> you'd been talking with your little girl every single day, sometimes several times a day. >> yep. >> suddenly the phone calls stop. but the e-mails continued. >> the e-mails continued all the while. but we know from the first e-mail that it wasn't suz's. >> the troutens became alarmed when they couldn't reach suzette. yet they kept receiving e-mails from her. carolyn was convinced they were not from her daughter. >> it wasn't her phrasing. it wasn't the way she talked. everything was spelled right, for one thing. suzy was one to just dash down things. four letters for seven-letter words. we knew immediately, everybody did. >> you had the phone numbers for robinson, right? did you call and ask where's my daughter? >> yes. he said this is john robinson. what do you want? i said, well, where is suzy? she hasn't called. he said, well, she decided not to take the job. you know? she met this other man, and that