we work on the processes from the standpoint of everything that we should have done after the incident took place, the entire community came together and did a great job in the most professional way possible. if you look at the timing numbers, it was incredible. 62 minutes from the time the incident took place, it was secured. that's remarkable when you look at the level and the mass casualty. >> were parts of the pilot removed from the scene? >> i don't have that information. >> we know 45 minutes after this, a lot of planes headed south. was the planes told to go some place else? >> any planes that were scheduled to come in here are always rerouted and they were rerouted probably to reno tahoe.