the age of 10 at the time of the actual attacks. in philadelphia, word of the president's announcements brought the crowd to a standing cheer where they chanted usa, usa, in unison. all of it, of course, part of a sweeping picture of a nation devastated by 9/11. set within that picture, pockets of families fractured by the daily reality. the emptiness of mothers, fathers, siblings, children and friends who never came home that day. joining us now is executive director of the cannon fitzgerald relief fund. her brother, gary, was among one of those killed. and julie, chairperson for the community board one in lower manhattan. happens to be my neighborhood. julie, it's nice to see you. hope is going all right. hi, julie. your emotions? >> you know, when i, dylan, when i first saw that bin laden had

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