place at the cat haven were in place at the cat haven. we have been incident free for 16 years since we opened in 1998. we are cooperating fully with the sheriff's department in the investigation and hope we can determine exactly what happened. >> reporter: this has been tough of course for diana's family. they say she loved cats from the time she was four, five years old she used to draw cartoons of them. the lion was called cous-cous. they believe he got out of the cage, got her from behind and broke her neck with a paw swipe. everyone is upset they lost her and said she was an amazing person. take a listen. >> even though she was only with us for a little over two months, she was part of our family. she made instant friendships with everybody up here, everybody loved her. >> reporter: that was the reaction from the project survival cat haven where she was very beloved.

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