>> i got to declare an emergency. my pilot is unconscious. i need help up here. i need to get this thing on the ground. i'm flying a king air. my pilot is deceased. i need help. >> we'll have you hand fly the plane. >> all right. you want me to disengage the autopilot? >> five delta whiskey, affirmative. i'll disengage. >> passenger doug white successfully landed that plane. there was a reason why, it was because of the approach of a group of air traffic controllers. among them, lisa grimm, lisa, congratulations. i know they awarded you for your courageous action in orlando. first off, you've been on the job for how long when you get this call? >> how long that day or how long -- >> how long overall? just months, right? >> just -- i had just been checked out a few months prior. less than six months. >> right. >> you get this call, you hear