>> i'm sorry, i couldn't hear you. >> i know we had to do a quick changeout. let me restart the question, because we heard from one of the moms. we explained why this investigation ended and they say they're going to launch a new one. but you weren't very confident in the first investigation, right? why is that? >> i wasn't confident because the process seemed slow resulting in what appeared to be nothing. so for me to hear that this happened was alarming, it wasn't surprising. >> it wasn't surprising. what was your reaction then? >> okay, you know what? we're having some audio obviously connection difficulties there with council