have been any indication prior to this that might help explain it, but it is potentially very disturbing accident. >> we also have some audio, some sound of the conversation between the pilot and air traffic will control as she was trying to bring this flight down. let's listen to this. >> injured passengers okay, and is your airplane physically on fire. >> part of its missing. they said there's a hole and someone went out. >> i'm sorry. you said there was a hole and somebody went out? we'll work it out there. doesn't matter. when you hear that, i hear just an incredibly calm and focused pilot working to bring that plane down. >> she's a former naval aviator. she had landed on carriers. that the kind of professionalism