financial district are moving forward right now, but in its shadow, canterra, it is an area where people feel forgotten, want more help, still no power and for 2018 high hopes can be hard to find. [ speaking spanish ] >> reporter: he says the new year is just another year in which he's waiting for someone to come and help him. >> reporter: jorge doesn't expect help any time soon. he says fema told him he doesn't qualify for a temporary roof. his home is too damaged. >> i'm asking him when it rains here -- [ speaking spanish ] >> reporter: they get wet. it's that simple. >> keep fighting. start again. we are with you. you are not alone. >> reporter: words of comfort father cola kcho knows will onl go so far for jorge and canterra. >> what will new year's look like here? >> new year, they say new life.