2,300 feet underground, a shaft collapses in the san jose copper and gold mine. 33 miners are somewhere behind the rubble. their condition, unknown. the chilean president promises every effort to rescue them, but new collapses complicate the formidable task. august 12th, the miners' families have set up camp on the surface to keep watch on the drilling. a week has passed and an official says there is little chance the men survived. relatives later say they argued with that assessment from the start. >> translator: i always told the media, every time i was asked, i know my husband is fine. i know he's alive. and i know he's keeping up all the others in the mine, because that's the kind of person my husband is. >> reporter: franklin lobos' sister magdalena never loses hope for a minute. >> translator: i had a call at home and i was told frankie was gone. i said no, no. frankie's alive.