with two boxes and two backpacks that we suspect may have explosive devices in them. he pulled out a hand gun and may have been fired a round when he came in. we're in the process of trying to confirm that. told everyone to stop moving. several people ran out of the lobby area. in the end he had three hostages, a security other ind. all three male. the hostages were all male. over the course of the next several hours, we, our trained negotiators spoke with this man. he, at obviously had a number of issues with discovery.