applications in 9/11, we only had 35 examples of fraud. we've got to create as part of the program that i'm establishing an anti-fraud provision or an anti-fraud protection. we're getting tremendous cooperation from the department of justice, which will help us. we'll make sure nothing can undercut the credibility of this program more than fraud, and we'll take every step we can to minimize the likelihood of fraudulent applications and payments. >> and in our final minutes, tell me how you found people down there. are they receptive to you? do they feel as though they are going to get a fair shake? just what are those meetings like? >> every meeting is different. i spent one day in louisiana going around with senator landrieu at various town hall meetings, i've been to alabama, mississippi, florida. tomorrow back in florida,