lost every— and over the last 17 months i've lost every single penny and that breaks— lost every single penny and that breaks my heart. we have not been able to— breaks my heart. we have not been able to take — breaks my heart. we have not been able to take advantage of the furlough scheme because we have not been able _ furlough scheme because we have not been able to close our business and we have _ been able to close our business and we have kept working, working harder than we _ we have kept working, working harder than we have ever worked before, but for absolutely zero income, and not 'ust for absolutely zero income, and not just a _ for absolutely zero income, and not just a zero— for absolutely zero income, and not just a zero income, because we have to pay— just a zero income, because we have to pay fees— just a zero income, because we have to pay fees and refund people and 'ust to pay fees and refund people and just overheads have not gone away. today— just overheads have not gone away. today is _ just overheads have not gone away. today is about, enough is enough, we need to— today is about, enough is enough, we need to have — today is about, enough is enough, we need to have sent a specific support -- sector— need to have sent a specific support —— sector specific sport. we are not saying _ —— sector specific sport. we are not saying tet _ —— sector specific sport. we are not saying let the borders open again, but we _ saying let the borders open again, but we are — saying let the borders open again, but we are saying, have an appreciation for the industry, it is very different from other industries and one _ very different from other industries and one that has been ignored. that detail has been _ and one that has been ignored. trust detail has been borne out today, many in your sector have had to stay open during the pandemic to issue refunds and help people postpone their holidays, and that has been happening while you have not been taking in any bookings. the