Transcripts For CSPAN2 Higher Education Innovation Summit Pa

Transcripts For CSPAN2 Higher Education Innovation Summit Part 2 20171222

Good morning and thank you for the opportunity to be here. Were going to talk but never said marilyn University College which is a public Online University that is designed ago, design from the ground up to provide affordable accessible quality and relevant education for adult learners and especially for military learners. Into understanding i need to tell you the story. We were established in 1947 at the university of maryland as the department was charged with serving adult students, particularly those who were returning gis were born to. In 1949 we became we became the First University to send faculty overseas to teach our troops stationed in germany, this is beginning of umucs global reach. By 1956 we had established the patient to deliver Higher Education in both europe and asia, and in 1963 we became the first u. S. University to send faculty into a war zone in vietnam. In 1970 we became an independent fully accredited university that is part of University System of maryland. Over the years our legendary faculty have traveled overseas to teach boots on the ground classes in the war zones of kosovo, iraq and afghanistan. Today we go with the military goes. The story of her history is important because it is at the core of who we are as a university. Today, we are the largest public Online University offering for your degrees in the United States. We enroll 90,000 students annually and more than excuse me, and more than 90 undergraduate and graduate Degree Programs, certificate programs, specializations, and even michael masters programs. In fall 2017 we served a 2000 activeduty military service members, reservists, veterans, and their dependents. Weve been ranked number one for the online and nontraditional schools for military. And we offer career relevant programs they use projectbased learning to make real world competent graduates. They serving adult students and serving the military is in the fiber of our dna 75 of our students work fulltime. 72 of them are married or in committed relationships. The average age of the undergraduate student at umuc is 31, and a graduate student average age is 37. 8 of our states have children under the age of 18 that are living with them. Umucs students double work, community, family, faith and school responsibilities. We are built to provide them affordable, accessible, quality career relevant education. The use of Predictive Analytics we develop tools that enable our faculty, our staff and our administrators to better serve students pick these include building retention models that allow car advisor to outreach to the students most in need of support in order to persist and succeed the giving us insight into both faculty and Student Engagement in the online classroom so that we can support those types of engagement behaviors that are best linked positive student outcomes. Identifying those courses we call high enrollment but lower success rates so that we know where to target our efforts at course review and redesigned admin of enabling Student Success. We know learning collegelevel learning can happen outside the walls of our institutions, and it happens in the workplace. It happens in the community and volunteer experiences. It happens to military training and so it offer a comprehensive Prior Learning Assessment Program that allow students to demonstrate what they know and can do, earn credit for it, join the time and cost to a degree. These include military training, credit for our current industry certifications and licensors, workplace learning experiences, credit by examination, assessment and host of other mechanisms. We know our students want career relevant training in education and weve already heard today employers want graduates with every ready skills. So were developing a new extended transfer that goes beyond a static list of these other course they took and these other great that they earned. And instead identify what are the expected outcomes a student should be able to know intimates it demonstrate when they complete a program of study, go deeper and show what is the relationship of the courses and the coursework to those outcomes. Two years ago we started converting our programs away from use of traditional industry published textbooks and moved our program to open educational resources. The first year we moved all of undergraduate programs to the oer model and sandra undergraduate students alone 17 million at the with otherwise spent on textbooks. The following year we converted our graduate programs. In 1993 umuc is one of the first universities to actually offer students an opportunity to complete a Degree Program remotely through a combination of media including computers. Today our 90 Program Specializations and certificates are completely online and we have mobile and responsive platforms that allow our students access to the classrooms and the faculty anywhere in the world, anytime of day from any of the Technology Devices that they are using. All of these innovations are things weve developed in response to our students are at the center of our university so their access, affordability, quality and career relevant. Serving adult military learners is who we are. My colleague michael will talk about how we are actually for the breaking down some of the barriers related to costs. We went through an assessment process and set what is core to the university and what is not core to the university. Clearly in academic space in curriculum and teaching, faculty selection, Academic Advising those are things that have to stay inside the university we challenge ourselves to say to Something Else need to stay in your control, within your definition of scope we said no. He said we want to think about spinning off or going to the market for the full range of other capabilities out there. And when we think about, we dont run her own food service anymore. Why should we run our own i. T. Departments . I think thats a question that university should ask themselves and we did ask that question. What we did was we created new companies. We spun them off from umuc and stood up new forprofit businesses to create a new market to give options, to the University Higher edit community. Let me give you one example. Our Analytics Group that blakely talked about a group being predictive and useful. We said why dont we spend it off and make a company out of it and offered to higher edit community . So we have tech enabled platform that helps university increase enrollment, improved Student Success, ensure financial stability, work on the critical questions universities wrestle with today. We have signed up a number of clients in the last of us including systems, Large Research universities and small universities. Its fine if place in the market and it is being useful. Its also creating value at the company and we need to think about how we at umuc think about the value of the company that we create. We have split offer i. T. Department this summer, and these models are predicated on this idea that we can capture, we can harness the forprofit drive, the great entrepreneurial resource that is part of our economy and our american dna to create these companies. That at scale on day one given our size, our i. T. Department has 100 employees. There are not very many employees who have 100 employees in we can put entrepreneur led into the forprofit structure and go these companies. All of those companies are owned, controlled and managedy our nonprofit, umuc ventures which i am the ceo of the River National board. We are doing a seed funding to help encourage and think carefully about how we can expand this market and to provide services to the higher ed unity. All of the profits we learn from these processes will go to scholarships. Thats our public mission. Thats why we exist as a State University and thats what all of this activity while i was to do as we gain the financial benefits, channel 50 Nonprofit Mission will be dramatically reducing the cost of going to school. And thats what we were designed to do, designed to help working adults finish their degrees, whether it was my plan to okinawa across the street or nowadays across the computer. So our vision of where we imagined we will be soon is we will use all of the sectors a, the forprofit, nonprofit and the Public Sector to make colleges as close to free as possible for us adult students finishing a degree in the state of maryland. Iq. [applause] thank you. The issue of going last is all your good ideas were taken or either present in some form or fashion, but with the last name and with my height ive always been at the end of line so i try to improvise a little bit. Thank you, madam secretary. Its a privilege to beer here and an honor to be counted among you and ive learned so much from today and we hope to contribute. I am the Cheapest Energy innovation officer for Southern New Hampshire university. Homework assignment we had was how we look at the future. We have a Great University students have a great story. Would love to tell it but with eight minutes were going to kind of clout in and how we orient towards the future we have everything in our portfolio from a pretty sizable we service pretty sizable student body online. We have a credible Regional College, a beautiful Regional College that serves a younger population coming of age population, and then we have college for america which is a a competencybased program at zero cost to the student but in partnership. Everything thats been brought up today is relevant, but weve earned, kind of earned a place on the credibility scale, and to hear quality, as one of the first topics, was most welcome. Our focus is the student. When it comes to new ideas and strategies, policies, we start with the understanding of our customer pick and its a little bit different. Our students are our mission. Our customer is the community in which they go out in and industry and economy. Thats how we orient on it, on the promise i hit it was brought up today that the global reeducation effort. We see the same way, it was delightful to hear that brought up, but we also, if you really look at the challenges we have ahead of us and people that will Enter College in about 2030, which are talking about, Talent Management issue that takes on a National Security aspect to it. Thats what were talking about because the changes that could be made today will have tremendous impact on our competitive advantage as a nation completed in that and then the values we take forward. Jerry, i had a section on value. I think if i were to add anything, i cant. So thank you for bringing that up. As a former life in the military, thank you. Thank you for what youre doing. I do appreciate it. Were going to try to learn how to use this. So are starting point today is, is here, the class of 2030. To focus that far out becomes a convenience almost to say with issues now but understand that the opportunities we have now will affect the world therein. They are up against a lot. We just finished about a twoyear study with many partners, one of which is the institute for the future, palo alto, where were take a look at this time frame. Its just not an arbitrary number. 2030 is a time point in computing will be in a compact, viable module and it will change everything. Its also in social economic platforms across the industries of healthcare, higher ed, where automation would be acceptable both from a social and economic standpoint. So you have this convergence of how people accept technology into their lives, and then groundbreaking of methods and speeds will converge at this time. So thats how we came up with that. Theres going to be five forces that act on these kids that you see in front of you, and the future, stuff we have talked in the future, its happening now. Its just not happening everywhere. So the examples we bring up, we have concrete examples of these things, and then the impact that they have both as an opportunity and a challenge. But the for something the proliferation of intelligent systems. I that we meet the future becomes increasingly more digital, defined and enabled, the experience and expectations of students will change took ove next decade the systems will pervade everything. Social media, healthcare, were finding the rates of identifying cancer by Automated Systems are up in the 90 degrees, i mean the 90 percentiles, and so we are looking at those hard to see if you can bring that kind assessment over into higher and. The rapid buildout of the systems will challenge learners, workers, managers to come up with the new skills, much of what you talk about today, on how to manage human machine collaborations. The definition of not only what a traditional student is but the definition of what an employee is and what is expected of managers. We know its changing. The second force is the expansion of platform economies. Its come up four times on the geek economy where people are taking gig economy. The transformation services, the lowering transaction cost and to create a twoway channels. The continue expansion of this platform economies which owns people of all pages ages to bun offerings, reputation. They could take hold of it themselves, education, Higher Education plays a role in that. The opportunity of income and the value streams to build on their own personal economies. Skills that we are teaching our they work against people and may work against them if we dont get this right and the balance of the reconciliation. The third is evolution of the international market. This is something what we mean is alongside of current migrations, more and more will be blurred with a traditional demographic is. The data that we have and we work on will no longer be relevant to what were try to do in the future theres good aspects of this if there are challenges that will come along with this. Just i think what we just saw from colleagues before, that definition of a traditional student best illustrates, best illustrates this. 31, married, already has a job, already working. Again, the future is here. Its just not everywhere. How then do we take up that challenge . Because everything becomes blurred and then advanced matching software will challenge everyone to work alongside these new demographics, and then the specters will create highly individualized reputations and highly personalized services. Thats the expectation they will have on us. The fourth is a disruption of distributed computing and thats a major force that is easily overlooked but critical. The coming decade, this kind of computing will create a centralized operational structures. Again its been brought up here many examples, peertopeer infrastructures are whats really going to change things that allow people to organize their own economies, that politics and personal service activities. Technology will continue to take the internet further, people own their own data. The definition of a transcript and what that means to an employer will be different. They will eventually challenge todays platforms often changing them with new platforms that enable peertopeer transactions of money, information, devices. My children are probably the best example of this, when they have a big project they dragged the alexa, the google home, they have ipads in front of you but their tutor is very patient student out in caltech, right . The casinos more about math than id and to watch this over a modem or platform that was meant to allow other students to watch, i mean, other kids to watch you play video games pick so thats how they met, right . You want somebody to a videogame, do math, this that and the other and now theyre getting quality tutoring. They didnt need us to do that at all. But how do we match this and how do we make sure it is equal across the board so that these kind of opportunities are open for everybody . But thats whats happening around us. And finally and probably most appropriate for todays conversation or future literacy, this is come up, what skills and what of the new literacy skills that will be demanded in this world . Todays world has two curves. First, the income of leaks and practices of the institutions. Thats been brought up. The second curve which is not yet come into fruition which is the future, the gap between these two is going to be uncertain, certainly volatile. There is no certainty. There is no urgent, theres only urgency that comes from this, ranging from a income inequality to global organized crime that takes advantage of the proliferation of knowledge and the skills. And to do, and at the same time the buildout of the digital backbone will be so important. So these are the things that those kids face. Where as whats working today. This is a very positive and private, a very positive environment. We talked about the jobs. While jobs will be replaced we know that drones, for instance, they do replace people at the number of people it takes to manage and Service Though sensors has actually gone up. So theres this balance and this hyperbole that surrounds and causes fear that may or may not be there. It just has to be dealt with as an institution we operate with a tremendous amount of hope based on what we see our students accomplishing. But we also act with one source we followed pretty closely is the Georgetown Center on education in the workforce. Thats where these numbers come from. We had seen a gain of 4 million good jobs, Skilled Services and industry such as financial services, health services, stem which offset the 2. 8 million jobs that were lost in man

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