apparently another room and he found her, brought her back and she was that it was violent, she alleges in the civil complaint, remember this is monetary damages, this is not a criminal case, but axl rose, his attorney released a statement and we want to say simply put, this incident never happened. though is it doesn't deny the possibility of a fan photo taken in passing, mr. rose has no recollection of ever meeting or speaking to the plaintiff and has never heard about these fictional allegations prior to today. and she also is famous, she was penthouse pet of the year in 1983 and wrote a book in 2014. >> keep us posted. thank you. giin the next few hours an announcement when the truce will begin. >> surprise delay in the agreement no hostages to be released before friday. >> and pause won't go ahead. >> the war continues until all our goals are achieved. >> and officials are still hopeful that the deal will happen. >> nobody doing any touchdown dancing here. still work to be done. >> and an empty seat for the hostages, there are families that are not whole. and this is a local individual. at this time there is no indication of a terrorist involved attack. >> as you roll backwards through the story, looks like an accident. good morning, so glad that you are with us on this special holiday edition of "cnn this morning." we have live team coverage and we are waiting to hear from qatar on the timing of the temporary truce between israel and hamas for hostages to start being released. this four day pause in fighting, remember that was supposed to begin this morning but israeli officials are now saying that it won't begin until tomorrow. >> and we're told the biden administration has a work list of 10 hostages that they believe will be released the first day. and the fighting continues to rage ahead of the truce. >> and this morning we are seeing convoys of trucks loaded with food and water and other desperately needed supplies lining up at the border crossing in egypt. earlier today, qatar said its prime minister did speak with secretary of state antony blinken to talk about how the truce will play out. and kaitlan collins is starting us off in tel aviv. to you on the ground, i wonder what the latest is on the timing. because you got reporting that it would start at 10:00 a.m. local time today. what are we hearing now? >> reporter: yeah, a big surprise to israeli officials when the national security council announced that that deal would actually not be put in place today as we had expected. many officials herad expected. we heard last night from benjamin netanyahu and the rest of the war cabinet and they very much sounded like it was imminent. the deal of course to release hostages and also to stop the fighting and send in more humanitarian aid to gaza. but right now that has not happened. and the latest on the timing is that the earliest this could happen is tomorrow. and everyone is keeping their eye on this press conference set to happen soon with the qatari foreign minister spokesperson because of course they have been the middle men in all of this in between israel and hamas and the united states, they have been the ones helping negotiate the deal, send the disagreements back and forth between the two sides, bringing them both to the table to get the agreement here. it is the final details that still remain to be seen. as of just a few hours ago, there is not yet the list of names expected to release of the first 10 or so hostages expected to be released on day one and that is part of the agreement that they were going to each give the other side the list of names that they were prepared to release that next day. that has not happened yet. so we're still waiting to see what the timing will look like. and the families loved ones is hanging in the balance. >> and you've been talking with the families, dealing with not having their loved ones, not knowing if or when they will come home. >> reporter: one thing that we've heard from all of them, they are not getting their hopes up because they feel like over the last, you know, 47 or so days that this has been going on, i believe it is 48 days, that they felt like they have gotten close to an agreement, they had hopes of a deal only for it not to actually happen. we spoke to ruby chen, his son is being held hostage by gaza right now and he is someone who grew up in new york, they grew up doing thanksgiving dinner, as we were getting close to thanksgiving, obvious li today, i asked him how he was looking at the holiday. >> i think thanksgiving is one of those cross religion holidays where all religions celebrate it. we've been celebrating thanksgiving ever since i was a little kid having a good meal with the family members and watching some football and enjoying the day with family. i'd like to ask all who are celebrating, please have an empty seat for the hostages. all that we ask is that you call up your congressman, call up your center, ask them what are you doing in order to bring hogs damages back home and solve the humanitarian problem. >> reporter: and he feels like the israeli government could take a lesson from the u.s. government when it comes to informing families. a lot of families say they have not been kept updated by the israeli government. m many of them found out about this deal from the media, not the israeli government. so still a lot of questions there. and the other aspect that is incredibly significant, when you look at the desperately needed aid that so many of the civilians there need, humanitarian aid that is expected to be a part of this deal, that has not gone into gaza yet. there is no pause in fighting, no release of hostages and no surge of humanitarian aid. eleni giokos is in cairo covering this for us where we know a lot of trucks are preparing to go in in that rafah border crossing where we've seen so much of those trucks going in. >> reporter: yes, team on the ground telling us that they have seen an increase in activity more than they have seen since the start of the war and we've seen just a huge convoy of aid trucks waiting to go in. and just to reiterate the point you mentioned, we've heard from the state information services and they say that they are working out the executive procedures that are required to be implemented and adhered to by both sides when it comes to the streets. and it will enter into force starting tomorrow. so that is the yegyptian side. and this is when we're expecting the aid trucks to enter. and over the past few days beach speaking in terms of how much aid has actually entered the gaza strip. while it is thousands of tons of medical aid, of food as well as water, it is just a trickle. we have heard time and time again from the u.n. and from other international agencies that it is not enough to cope with the needs on the ground. and we've heard harrowing stories from hospitals where they have run out of anesthesia for surgeries. and this is reiterate the by what we've been seeing here on the ground. >> and fuel expected to be a part of that. a key part for those operating rooms that has been using ketamine to operate on patients. the other thing that i'm watching really closely is what we have heard from israeli officials, but essentially no one else. and that is what the -- the idea that the red cross is supposed to be able to go into gaza to tend to the hostages who so far will not be able to get out of gaza. who will not be that first group released by hamas. i want everyone to listen to what benjamin netanyahu said about the red cross last night. >> translator: the agreement include release of murderer, it does include red cross visit hospitals and transfer of medication. >> and so who do we square that with the red cross saying that they haven't heard anything about this? >> reporter: there is a big disc disconnect. they are saying that this is not related to them, they didn't know that this was part of the agreement. but if it is in the agreement, they are willing to step in and help. they have also categorically stated that they have not been any part of any negotiation but they have been -- hostages that were leased to evacuate out of gaza. and so that is their role. but what is interesting here, that this would be a real big breakthrough because this is the first time that the red cross would have access to the hostages that have been trapped inside of gaza. whether they need health care or intervention. and that is big part of the conversation. but interesting to know that the red cross doesn't have this information right now and frankly the aid organizations have also said that they are not sure how the aid will be brought into gaza, what the safe passages will look like to sdee em deploy that aid. so a lot of information still needs to be relayed. >> yeah? massive disconnects here. and while we stand by to hear when the first wave of hostages will be released, families are in anguish. yesterday we spoke with the great aunt of israeli american 3-year-old abigail, and her relatives tell us that she was kidnapped after hamas militants murdered both of her parents on october 7. >> her fourth birthday is on friday and no child should spend their birthday as a hostage somewhere in the dark. it is our hope and belief that she will be one of the first hostages to come out. >> joining us now is council for media affairs. thank you for being here. good morning. can you shed light on why this delay? >> at this point everything is pretty much dependent on hamas. and this is psychological warfare. i think that is just part of it. of course some things are concerning how the truth would look like. you have so many soldiers in the gaza strip and the citizens. and so you have to make sure that there is no fractions and nothing that could compromise the truth. >> should these families be at all worried that this delay could impede the entire deal or no? is it the belief that the israeli government is going forward, just perhaps 24 hours later than expected to begin? >> we believe the delay is technical. >> what do you mean? >> we don't speak doctor ekt di hamas. it goes through third party. so when you do that, always some technical issues. >> and we're waiting to hear from the government of qatar. so we may get more details. there is a big misunderstanding this morning between what the prime minister of israel said about the red cross being allowed access and what the red cross is saying. let's play what netanyahu said. >> translator: citizens of israel, i'd like to be clear. the war continues. the war continues. we will continue with it until all our goals are achieved. to bring back our hostages, to demolish hamas. >> on top of that, he said that the agreement achieved does not include the release of murderers, but it does include the agreement of red cross representatives to visited hostages and transfer medication. the red cross this morning says that they have not been made aware of any agreement to that effect. is there an agreement for the red cross go to the hostages or not? >> red cross mandatory to visit hostages. it is outrageous that until now 47 days they haven't visited any of the hostages and we ghoent anything about their well-being. i understand take there is a referral to the red cross and their ability to visit the prisoners, the hostages that -- >> hamas has agreed to that? >> that is what i understand. >> why doesn't the red cross know about that? >> like i said, there are many different sides here. >> and a lot of families on the ground that are missing their loved ones that are being held hostage have told her that they have not been kept updated by the israeli government. for example they learned about the hostage deal this week from the media. and not from the israeli government. is that going to change? can you commit to those families the government will do a better job of talking to them directly so they don't have to find out on television? >> those families deserve the best treatment possible. they were abducted in their own homes saturday morning when the country failed to secure them. also the country owes them the most. and we expect that the country, the state, the government will do the most and that is the intention. >> i know it is hard, but they need to hear it. >> i agree, they need to hear, they need to be the first one to know. and they should even be a part of the process of decision making. unfortunately a lot of war fog and you don't always control all the information. >> and so we're hoping for the best for this deal to proceed and to see as many hostages can come out as safe as possible. >> thank you and happy thanksgiving. >> thank you very much. and a fatal crash at a key bridge at the u.s. canadian border, why authorities rule out terrorism. and shot down multiple one way attack drones in yemen, those details next. governor hochul says the fiery bridge explosion that killed two people near niagara falls is not terror-related. in fact it was a married couple speeding bentley that hit a meetian, fmeet i median and burst into flames. it created havoc at the border. athena jones is live in buffalo, new york this morning. what else are we hearing from the governor about this? >> reporter: shovee was in touc with state and local authorities saying that it just appears to be a tragic accident. this of course coming at a time when there is increased concern about terrorism and terrorist acts. a and law enforcement agencies on heightened alert across the country, so remarkable though to see the speed with which the fbi working together with its partners was able to conclude its investigation into this terrible explosion, concluding that it was not annanefarious f. >> at this time there is no indication of a terrorist attack. trying to piece together what happened when the car crashed causing the shutdown of four land crossings on one of the busiest travel days of the year. in video of the incident provided by law enforcement, you can see a car driving at an extreme rate of speed and jumping a curb and barrier. >> i seen something airborne, first thought it was an airplane, looked like slow motion. and i says my god, it is a car. and it is a vehicle and flying f through the air. >> reporter: the car was a 2022 bentley. the car coming from the u.s. side of the border went through an initial checkpoint just before noon. and passports and violences were checked and then directed to the other area for a search. and after it speeded through, an explosion occurred. >> this vehicle basically incinerated, nothing is left. but the engine. the pieces are scattered over 13, 14 booths. so it is a large scene. >> reporter: authorities are not identified driver because they say it was a man traveling to canada to attend a concert by the rock group kiss. but went to the casino in the u.s. instead when that was canceled investigators believe. the crash occurred sometime after they left the casino. the couple died in the accident. a border patrol employee in a booth was also injured. the fbi concluded their investigation saying that no ties to terrorism or explosive material was found. >> we feel at this point that this might be just something that occurred, no larger picture here to look at. >> reporter: all movement between the u.s. and canada halted for hours leaving holiday travelers stuck. >> we came over here hoping to see the falls. we walked over. the car is actually in new york right now. >> reporter: the rainbow bridge remains closed while the three other crossings have reopened. >> if we can't go home, we're not -- yeah, don't know how long it will last. >> reporter: on a frightening few hours here at the border behind me. you can still see some activity this morning and damage to the fence, but you can't see the vehicle. one law enforcement official i talked to last night said that he was kind of keyed up about the heightened state of alert that they were under for those few hours even after authorities had concluded that there were no links to terrorism, no explosives found. the case is now being referred to local police as a traffic investigation. >> appreciate the reporting. thank you. delay in the hostage release just amping up the anxiety for the families who have been waiting 478 days. we'll be joined by a man who had four family members taken by hamas on october 7. you're probably not easily persuaded to switch mobile providers for your business. but what if we told you it's possible that comcast business mobile can save you up to 75% a year on your wireless bill versus the big three carriers? it's true. plus when you buy your first line of mobile, you get a second line free. there are no term contracts or line activation fees. and you can bring your own device. oh, and all on the most reliable 5g mobile network nationwide. wireless that works for you. it's not just possible, it's happening. we're standing by this morning for an update that we are expecting to get from qatari officials on potentially the timing of when the hostage dealing could begin to take place. of course that would also mean a pause in the fighting, release of hostages and surge in the humanitarian aid into gaza that is so desperately needed there. right now the latest that we know from israeli officials is that it is expected to start on friday at the earliest. but that delay of course is an eternity for the families of the more than 200 hostages who have been in limbo for 47 going on 48 days now. that includes danny engel, his brother, sister-in-law and two nieces were taken hostage amid the october 7 attacks. danny, i can't even imagine what it is like to just be waiting to hear from press officials at a press conference or really anyone what the status of this is. how hopeful are you feeling right now? [ inaudible ]. >> almost 50 days that we are not know nothing about our loved ones. only 8 years old, only 18 years old. what is happening to them, what is happening to them that saturday morning. it is hard to get up every morning and make it through the day. very hard to just wait. when we see what that has did on that day, what they made to -- i think that it is now your time, it is in the early morning, and that was almost the morning on saturday they were taken in pajamas in the beds. i don't want to -- it is very hard to think what happened to them last week i was in theky buts in the house and they through a grenade into the house. i don't think that anybody can imagine. it is nothing that you can realize that could happen. it is not something that you can really talk to make negotiations of something. we don't know what will happen. you can't trust -- >> danny -- >> yes, i'm listening. >> i wonder what you -- i mean, what we have heard from our sources is that this initial deal would be for women and children. obviously your brother is one of those hostages along with his wife and your nieces are you worried that they will be potentially split up if your sister and nieces are part of that initial release? >> people, all the hostages, and we don't know exactly how many will come back. it is very hard. i understand this is my family. it is harder because when i'm thinking that my brother may not be coming now if the all because my brother -- my brother was with the weapon and on that saturday morning. i think he tried to defend his family. and we are not certain about what is happening with him. we're not certain of anything. but with him it is harder. we are hoping they come back to us soon. >> and i'm so sorry that you are having to be on the edge of this waiting to figure out what is going to happen to your family. we're obviously keeping all of you are in our minds as we are waiting and reporting this out. danny, thank you so much for joining us this morning. that encapsulates how difficult it is for all these families. and we want to update out war