unlike last year we have tools to gather safely this year, but hardships remain. there are struggles to find tests and testing. u.s. cases just spiked 48% from last week and right now new infections are topping the wave we saw from delta. hospitalizations are also up. the cdc is taking action before the winter wave now shortening a time that health care workers have to test after testing positive. airlines today pushing for that same guidance and staffing shortages are grounding hundreds of christmas eve flights. people are stranded and mask mandates are still in place and the fatigue is real and so is the loss. right now roughly 1,500 americans are doing of covid each day, most overwhelmingly unvaccinated. over 815,000 mesh lives now lost to this virus. our hearts are with those families, especially this holiday. several covid headlines to get to to start us off this hour to. begin we start with our senior medical correspondent elizabeth cohen. let's go through what the cdc is doing here for health care workers. what are the new guidelines? >> pope, it's really interesting because large lit cdc is leaving its individual hospitals to decide what they are going to do with their health care workers who have omicron but who are either asymptomatic or mildly symptomatic. everyone wants those folks working if they can be working so let's take a look at what the cdc has done. the cdc says the health care worker is asymptomatic or just a bit sick and getting better. they can come back after seven days as long as they have a negative test. that used to be step days, but they are also telling hospitals, hey, if you want to have a contingency plan, you did say five days and no test necessary, and we'll leave that up to you whether or not you should be going through this contingency plan, and if things are really bad and you feel like you're in a crisis situation you can have no restrictions and you can bring back health care workers when you think that it's best. poppy? >> you also have some new reporting, ear lizabeth, on a new drug that's designed to not treat but actually prevent covid so something for people where vaccines for them may not for some reason work or they can't take a vaccine? >> reporter: that's right, poppy. there are 7 million poem in the united states who are immune compromised and these people who i talked to got vaccinated. they got two, three, some of them got four shots already and they tested their on the bohd bodies, a and for some of them no detectable antibodies, in fort lauderdale, florida, has lymphoma and rheumatoid or tlits and this kidney dialysis patient and when she tested her antibodies she didn't have detectable levels and this cancer patient the same situation. candy johnson, a transplant kidney patient same situation. they are now able to get the-and-bodies that they couldn't get from the vaccine. there's 7 million immune compromised people in the united states according to the cdc and the u.s. government ordered 700,000 doses so those first doses are coming in. a hospital, for example, in massachusetts saying we expect to get enough in this first shipment for 1% of our patients who could use this drug. poppy. >> i hope they can get more very, very soon, especially how effective it's proving to be. >> yes. >> before you go, there is something really important that we're learning about the risk of hospitalization or deaths from covid-19 that it's similar among vaccinated and unvaccinated cancer patients. how high is that risk? >> that's right. it's very high, but i want to be very clear. this is the risk for cancer patients who are not vaccinated. they are immune compromised just like we were talking about. this shows that the vaccine did not really work well for a lot of people. let's take a look at the study done before i a consortium of hospitals throughout the country. 65% of patients who were vaccinated and got covid, 65% of them ended up in the hospital. cancer patients fully vaccinated with covid and 65% ended up in the hospital hand 19% of them required ventilation and 13% of them died. that is way higher than for the general population, but, again, it's because these vaccines, which have been a miracle, which have saved countless lives, which have benefited you and me and so many people, if you're immune compromised, for example, kasper patients, they might not have worked very well for you so the government is trying to come up with solutions, but some people are saying they missed the boat but should have come up with conclusions months and months okay. >> be proobjective and not reactive. joining me now is a public health specialist based in atlanta. good to have you. let's start there in atlanta where the cdc is as well. so they changed these rules for health care workers to try to get more people back to work sooper. what is your take on that and also i wonder if you think it should be applied to other industries who are asking for it now? >> merry christmas, poppy. nice to see you on the chair. listen. i think that you found the signs. once you're exposed and you're mostly infectious two to three days before and two to three days after you fall sick so if your symptoms are mild i definitely don't think that ten days is really necessary. four to five days makes sense especially if you touch to have mild symptoms or no symptoms at all. look at the number of people falling sick in the aviation industry. not enough employees to work to fly you back on the plane. >> look what happened today because of 500 flights in the u.s. because of this. look, next week, this time next week the estimation from dr. fauci is that omicron cases will account for 90% of cases and this as the u.s. cases are now surpassing delta and how do you look at this new variant and covid overall. >> it's like aor an ever changing dynamic. what's going on on the ground which is you a lot of people getting infected. in new york they feel like the entire city will be affected the next couple of weeks. >> please don't say that. please don't say that. >> i know. >> i'm sorry, poppy. i'm just being honest. >> yeah. >> here's the good news though. most of the infections are mild so that's what i was about to say. most of these infections are mild. if you're vaccinated and boosted you're basically recovering at home and you're doing fine. >> yeah. >> but the other table is the people going into hospitals that continue to be invaccinated and continue to give us physicians a hard time. they are asking for ivermectin. get boosted. >> little ones under 5 that can't get vaccinated yet so we're thinking about them especially. i'm not a math whiz but my producers are, so there's that, but i'm pretty confident in this equation vaccine plus a booster equals the best protection against only crop, but even given, that according to the cd kris, only 34.2% of eligible americans 18 and over have gotten a booster that. number does jump to 57% for people 65 and older, but given that, given that boosters provide the best protection but less than four in ten eligible americans have actually gotten one. how do you explain the reluctancy and how concerning if is it when we try to get to an end point in this pandemic? >> listen, poppy. we can crush this virus if we can just get people who run vaccinated to get vaccinated. people who are eligible to get boosted to get boosted. i mean, your antibody protection skyrockets when you get the third shot which by the way i think they need to change the guidelines of what it is to be fully protected versus fully vaccinated. fully protected means three shots and we just heard elizabeth, poppy, talk about the new drug which i think is incredible, but i want to make something really clear about that drug. it's only for people that are immunocompromised. >> right. >> who have not been exposed to the virus so people that are not vaccinated should think oh, my god. here's an alternative for me. i don't have to get vaccinated, i can just get this drug. just needed to make that clear. >> thanks, doctor. >> thanks, poppy. incredibly new details about the home environment and troubling, troubling signs leading up to last month's fatal school shooting at oxford high school in michigan. in a just released court filing obtained by cnn affiliate wdiv, prosecutors allege the parents of suspect ethan crumbley, quote, willfully ignored the needs and well-being of their son and the threat that he posed to others. the 15-year-old has been charged as an adult with terrorism, murder and assault with intent to murder in the school shooting that left four people dead. he's pleaded not guilty, and his parents face four counts each of involuntary manslaughter and have also pleaded not guilty. let me bring in our brynn gingras who has been covering all of this. i mean, reading through these pages, my jaw was just on the floor. before the shooting ethan's teachers found a drawing that he allegedly made, and we now have it. can you show it to us and tell us about if. >> yeah, that's right. just to let your viewers know about this court document that we got our hands on. essentially this is a response from the prosecution in this case to a motion by the parents' attorney to lower their bond. they are beyond bars on $500,000 bond so the prosecution really lays out a ton of information about what they have in this case. part of that is those drawings and, poppy, you mentioned it. we knew about the drawings. we knew that's what prompted a teacher to flag it to school officials and while ethan crumbley was brought into the office and while his parents were brought to the school and we know about the fatal shottings that happened right after that so here are the draumpingts i want to show you. these are exhibits in that court fueling. there are statements there that said blood everywhere. there's someone that looks to be lying in a pool of blood. the thoughts won't stop. help me. there's a gun, and what prosecutors are also alleging in this court filing is that then this drawing was altered after it was discovered soon after by that teacher and then you can see everything is statements changed. i love my life so much, the friend, the bullet, person lying in the pool of blood, those are all scratched out so this is just another look into some of the evidence that is piling up, in this case not only against ethan crumbley but also against his two parents. >> new details, disturbing ones, about what ethan and his parents were allegedly doing in the six months before the attack. >> this is so interesting because what the prosecution is saying is when we have these these school shootings, right, so many times that we hear from the suspects and they are saying i didn't see the signs. what do i have done differently in the prosecution is laying out they did see the sips and instead they went and bought him a gun. let me read for you from this document. it says, quote, defendants had information long before another 30th, within the six months prior to the shooting, that their son's only friend moved at the end of october 2021, that the family dog died, that he was so much sadder than usual and he was sending his mother disturbing notes about his state of time and the defendants spent their night at the barn and made charges of their mother's extra marital affairs instead of paying attention to him and they even bought him a gun. let me ride the next statement that we pulled out here. it says these defendants willfully ignored the needs and well-being of their son and the threat he posed to others. their son was torturing animals, even leaving a baby bird's head in a jar on his bedroom floor which he later took and placed in a school bathroom, so just extremely disturbing details. again, a little bit more detail not case that those prosecutors are building. >> there was also some detail about what the parents apparently told authorities or contacts of theirs about their son. i mean, did they even get their sob an attorney. great to point that out. they are alleging that the parents went to get themselves an attorney before even worrying about their son. we know that after the parents were charged they ran together and then they were found several days later by authorities in detroit in an abandon the warehouse. this document will. they are saying that the parents are $11,000 plus behind on house payments and at the time they were working to list their home and they also say that they turned off their cell phones and purchased two burner phones. according to this document they had four total phones on them so, again, this is just a number of reasons why prosecutors say these parents knew about their son being a risk to others. they did not take the actions that any parent should do. instead, they made the situation worse. we'll see how a judge decides about this i'm sure in the coming days or weeks. >> thanks so much for that reporting. it's tragic all around. if you're concerned about the mental let of your children, of any of your family, your love ones, the substance abuse national administration has a help loin, 1-800-622-help. again, that's 1-800-2622-help. they provide free confidential treatment, referral and information in english and in spanish 24 hours a day every day of the year. still to come for us, millions on the move this holiday weekend. some airline passengers remaining ground. we'll explain why. plus, we have new and disturbing video of a three-hour battle during the capitol riot this time from inside of the tum. you'll see that and later over work an exhausted doctors and nurses facing a new source of frustration from ungrateful covid patients. our best deals. aren't others doing that? others say that, but not everyone gets the best deal. like what if i give you a lollipop... but then i give you our best lollipop. that's not fair. at at&t we think it's only fair that all customers get our best deals, and you get a choice of 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>> it is. three hours long taken from one security camera at the capitol. poppy, this is video that cnn had to sue to obtain from the justice department, and like you referenced, it is the met in-depth look so far that you've seen from this location on the lower west terrace. let's take a look at some of the video. you can see the battle unfold between the capitol police and rioters. it shows them making their way to the tunnel and then the police realizing they need to block the tunnel. what's key here is that the capitol police actually succeeded in holding the line until the building was cleared. no rioters actually made it inside the capitol from this entry point. some officers have even said since that they didn't even know the cap tal had already been breached in spots so then you'll see in the clip the crowd turned on police. one man you did see him hanging from the top of the tunnel and kicking his legs at police and then it turns even more confrontational and violent. rioters start spraying the cops who stood guard with pepper spray. you are can see a man with a button there and they also are strobing flashlights that they pointed at the police and there's another clip more than an hour into this. police are pushing back and if you can move to that clip you can actually so at one point that a helmet flies up into the air knocked off the officer's head. a you can see how many people were confronting these capitol police officers who were trying desperately for hours on end to stop them from moving into the capitol, and that's exactly what they succeeded in doing. these rioters from this entry point were not able to get in. this is a three-hour long video. it's from the surveillance camera so that's why there's actually no sound, but this video is part of what's been present by prosecutors in court. at this point more than 700 people have now been charged, and our team, they have been in the courtrooms when these prosecutors have been presenting this video in various cases, dozens of cases happening at once, and when cnn saw this video, we sued the justice department and this week doj released this video, but it's quite extensive, poppy. >> yeah. >> and it does give that you one look from a place where capitol police did an incredible job holding that line, not letting anybody in from that point. >> jess, explain to our viewers because it's interesting and important to understand the grounds that a media organization would sue on for the public to be able to see this. >> reporter: right. well, you know, court proceedings, they are public proceedings. these in normal times, non-covid times, are when people would be allowed into the courtroom and they would be able to see this, so by virtue of the fact this is public information being presented by prosecutors and under those grounds that's why media outlets sued to get this video because it's something that the public could see if everyone in the public was allowed in the courtroom, but in normal times and necessary especially in covid times the public isn't allowed in mass numbers and that's why we as the media have to get it out there and that's what we did other. >> a big thanks to you, our whole legal team, to make this available. it's important for people to see. thank you, jess. up next, doctors and nurses tell cnn that they are facing lawsuits, even death threats. can you believe that? 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(gasps) ♪ did it work? only pay for what you need ♪ liberty. liberty. liberty. liberty. ♪ spider-man no way home in theaters december 17th these are the faces of listerine. the face of millions of germs zapped in seconds. the face of clean. the face of whoa! some are of intensity, others joy. all are of... various: ahhh... listerine. feel the whoa! are you a christian author with a book that you're ready to share with the world? get published now, call for your free publisher kit today! well, you'll remember well in the early days of the pandemic they were hail at our heroes, but now some health care workers are facing threats of lawsuits and even death from the very people they are trying to save. wait until you see this reporting by our senior national correspondent ed lavandera. >> my name is jack. >> dr. jack lyons spends his days treating covid-19 patients fighting foyer their lives inside st. loud hospital in minnesota. like so many other doctors he feels the strain. >> what's it been like to work in this atmosphere? >> it's exhausting. it's frequently heartbreaking. it is demoralizing at times. >> dr. lyons says it's also getting hostile as patients are demanding bogus medical treatments. are people treating these treatments like they are picking items off of a menu at a restaurant? >> absolutely. folks act as if they can come into the hospital and request any certain therapy they want or conversely decline any therapy that they want with the idea being that somehow they can pick and choose and direct their therapy, and it doesn't work. >> reporter: that's putting health care workers at risk. hospitals are facing a slew of lawsuits demanding risky treatments. across the country there are reports of growing hostility between medical workers and patients and their families. it's a daily dose of threats and vitriol. >> they insult your intelligence and ability and most hurtful they say that by not using these therapies you are intentionally frying to harm the people that we've given everything that save. >> reporter: what has been the worst experience that you've had? >> the most worst experience we've had that a person made threats to the hospital. threats to making sure that the hospital was locked and we've got people coming for you. >> reporter: was it a death threat? >> i'm not sure how people would take we're going to march on the hospital. we're coming for you as anything other than a death threat. >> tensions are high. >> reporter: barbara chap man is nurse practitioner and works at the university of texas at tyler. last summer she started a hotline offering teachers and health care workers mental health support. >> i used to think of it as being overwhelmed. the health care workers are overwhelmed. that doesn't even address it. the way i address it now with folks when i talk to themsy refer to it as moral injury. >> what do you mean by that? >> we want to help folks, and now that folks aren't -- aren't getting vaccinated, they are not believing us. they are questioning our education and our background. it's -- it's hurtful. we're exhausted. we're tired, and so we have been morally injured. >> reporter: chapman says some nurses ven dude so much abuse that even getting them to walk from their cars into work is a challenge. >> it's like when a veteran comes back from the war. he may be out of the war, but he hasn't left that war. >> reporter: i mean, it's crazy to me that you're talking about a health care job as if it was walking into a battlefield. >> it's a battlefield. it is a battlefield. >> reporter: dr. jack lyons often thinks of the pandemic's early days when grateful communities banged pots and pans to honor frontline workers. >> the vast majority of patients we take care of now come to our interactions with distrust. >> reporter: yeah, that feeling of goodwill is gone. >> long since dissipated. >> reporter: ed lavandera, cnn, st. cloud, minnesota. >> what reporting, ed lavandera. thank you to your team for that. let me bring in barbara chapman that you just saw in that piece from ed. a family and psychiatric nurse practitioner. thanks so much for being here and for our viewers you're also an assistant university professor at the university of texas in tyler. i remember everyone vividly cheering health care workers. each night at 7:00 they would come out of their apartments and bang on their pots and pans and now this. you describe it being like war. when did things shift so dramatically? >> well, thank you. thank you for having me, poppy. i appreciate it. that's an excellent question. i think that when we saw the shift dramatically was during the -- when the delta started hitting, when the delta variant came on board, and that's when people started looking for different treatments. what can i get to treat this? how can i treat this without being vaccinated? >> yeah. can you talk a little bit about what patients and their families are threatening you with? >> well, it's -- threatening -- the threat has dropped slightly than what it used to be during the delta variant. we're worried that we're going to see this again in the omicron, but some of the things that we had seen were patients demanding to be seen immediately. we had no space in the emergency rooms. we were full. the hospitals were on divert meaning that we didn't have any way to even see patients who were needing to be seen for heart attacks or car accidents, and patients were -- were just refusing to understand that and get the vaccine that is one of the best vaccines that we have on the market and one of the safest, by the way, and most effective. >> yeah. >> and so, yeah. so that's when the hostilities increased, and they -- they had to beef up security at the entrances of all hospitals, and -- and it was -- it was very frightening. >> you also say you know nurses who have been punched, who have been hit and yelled at by angry patients. >> i do. >> and all your sacrifices are being completely overlooked. i wonder if it has pushed you or those you know to -- to the brink so much that you would even consider leaving, quitting. >> well, i do know nurses that have had that experience. i've talked to several nurses who have been physically assaulted, verbally assaulted, and i talked to them about this on our mental health care outreach line that a team of us put together at the university of texas at tyler because we span across the whole -- the whole state of texas right now doing this, and it's my understanding that we're one. only universities that's doing this, and we offer free mental health care outreach services to both teachers and educators. and what i see is they -- they come on, and they are afraid. they will talk to me, but they are afraid to even enter the hospital. they are afraid to walk into the hospital. they don't know what's going to happen that day, so i try to give them the strength or the options or to run through the -- the scenarios by which they can handle to even get from their car into that facility. >> yeah. >> now, i don't know if they are -- they talk about leaving. i know we've had a tsunami of -- of nurses leaving, and we're also facing a nursing shortage to begin with from the silver tsunami we call it of nursing retiring, so when you add that on top of this pandemic, we are going to see a huge shortage of nurses going forward. >> just briefly before we go. you do you ever feel more fearful of the patients that you confront than the virus at this point? >> well, you know, that's -- that's a difficult question. it really depends. it really depends on i think where we are in the pandemic. >> yeah. >> it depends on the phase of the pandemic, and we have got so much precaution now. we now have ppe that we didn't have initially going into this pandemic and now what we don't have and what we need is mental health care ppe. we need to get that on board and going and we'll see what comes with the next onslaught and there will be another up depending on when patients get vaccinated. >> barbara chapman, thank you not only for today but for what you do for all of us. >> thank you so much, and thank you for having me. >> yeah. merry christmas. >> merry christmas. up next, a look at the biggest sports stories of the yore in our top series of 2021. can you guess what number one is? breaking news. but we never envisioned even in a pandemic that we might lose them all. our engineers and operations team worked with cisco to do whatever's necessary and bring whatever tools we have to bring to tell the best story. between what's news and what's now, there's a bridge. cisco. the bridge to possible. there's a different way to treat hiv. it's once-monthly injectable cabenuva. cabenuva is the only once-a-month, complete hiv treatment for adults who are undetectable. cabenuva helps keep me undetectable. it's two injections, given by a healthcare provider once a month. hiv pills aren't on my mind. i love being able to pick up and go. don't receive cabenuva if you're allergic to its ingredients or taking certain medicines, which may interact with cabenuva. serious side effects include allergic reactions post-injection reactions, liver problems,...and depression. if you have a rash and other allergic reaction symptoms, stop cabenuva and get medical help right away. tell your doctor if you have liver problems or mental health concerns, and if you are pregnant, breastfeeding, or considering pregnancy. some of the most common side effects include injection site reactions, fever, and tiredness. if you switch to cabenuva, attend all treatment appointments. with once-a-month cabenuva, i'm good to go. ask your doctor about once-monthly cabenuva. now to an incredible story of a tsa officer saving a baby's life. look at this video from security footage at newark airport showing officer ceceliy morales jumping over the conveyor belt to help a 2-month-old boy who was choking. she administered the heimlich maneuver, and the baby boy began to breathe again. morales has only been with the tsa since october but served as an emt for ten years. wow, all of our thanks to her. finally, it's been quite a year in the world of number ten proved to be just a number. 50 years old, phil mcle son the oldest to win a major earning his second championship 16 years after his first. this was phil's sixth major title, first since 2013. >> it is very possible this is the last tournament that i ever win. but there is no reason why i or anybody else can't do it at a later age. it just takes a little bit more work. >> number nine, tom brady meanwhile looks like he may never age. >> 34-year-old tom brady wins a historic seventh title in the first season with a new team. >> lady leading the buccaneers to a win over the chiefs. the bucs the first team ever to win a super bowl in their home stadium. brady and the team celebrating with a boat parade that saw him completing yet another pass out on the water. >> oh, wow! >> in 021 it was the year of the bucs. milwaukee also claiming the first nba title since 1971. tapping off an incredible playoff run becoming the finals mvp. >> major league baseball is moving the all-star game out of ja georgia because of the law that critics say suppressed voting. >> major league pulled the game from atlanta and pulled off one of the most unexpected runs in baseball history beating the astros, and the team's unlikely championship coming on the same year that the world last hank aaron who passed away at 86 years old. number seven. >> ncaa march madness, the biggest tournament in college basketball for women. this is the weight room. let me show you the men's weight room. >> the ncaa admitting last march and vowed to do better after being cancelled in 2020. it was back in 2021 but it wasn't the same with limit the fans and the men's tournament taking place in indiana and the women's in texas. i'm not a racist. i don't -- i can't tell you how sick i am. >> breaking overnight, jon gruden stepping down as head coach of the las vegas raiders hours after the north carolina times reporting on homophobic and racist remarks he made in emails over a seven-year period. >> after a probe in to workplace misconduct in the washington football organization. after resigning, accusing the league of selectively leaking his emails to ruin his reputation. >> number five, vaccination there sports were a polarizing topic. >> i'm immunized. >> aaron rodgers defending his comments are he raised doubts about the covid vaccine after testing positive and he addressed when he lied and claimed he was immunized. >> i misled some people about my status which i take full responsibility of. >> he missed one game for the packers while battling covid. >> tiger woods hospitalized after a very serious roll over krar crash. >> tiger woods is in the hospital right now after having to be cut out of his vehicle. >> i'm lucky to be alive. but also still have the limb. those are two crucial things. >> nearly ten months after the crash tiger hosted his golf tournament in the bahamas and continues to make progress in his recovery and in dpecember h competed in a tournament with his 12-year-old son charlie. number three. despite the pandemic and calls to cancel the games, the tokyo 2020 olympics taking place without spectators in most venues. and it was another historic game for team usa. >> the most decorated track and field olympian ever, alex felix. >> it is a historic moment for team usa. >> suni lee wins gold. >> cady ledecky is basking in the glory of making olympic history again and again. >> number two, a big theme in 2021 was athletes continues to campaign for mental health awareness. >> sorry. >> no, you're super good. >> i think we're just going to take a quick break. we'll be back in one moment. >> naomi sew auck a revealing that press conference gave her anxiety. the four time grand slam winner pulling out of both wimbledon and the u.s. open to work on her mental health. >> and number one -- major breaking news out of the olympic. we just learned that simone biles has pulled out of the team competition. >> at the end of the day, we're not just entertainment, we're humans and there are things going on behind the scenes that we're also trying to do juggle with as well. >> it put a spotlight on mental health showing the world even if you're super woman, it is okay to not feel okay. he'll go down for the impact she's having. >> she would return to take the bronze medal on the balance beam. >> what a year in sport, andy shoems, thank you so much. as we approach the new year, don't forget the boys are back. join anderson cooper and andy cohen here at new year's eve. the party starts at 8:00 eastern. i'll be right back. this is your home. this is your family room slash gym. the guest bedroom slash music studio. the daybed slash dog bed. the living room slash yoga shanti slash regional office slash classroom. and this is the basement slash panic room. maybe what your 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(vo) buy your next car 100% online. with carvana. mom, hurry! our show's gonna start soon! i promised i wouldn't miss the show and mommy always keeps her promises. oh, no! seriously? hmm! it's not the same if she's not here. oh. -what the. oh my goodness! i don't suppose you can sing, can you? ♪ the snow's comin' down ♪ -mommy? ♪ i'm watching it fall ♪ watch the full story at www.xfinity.com/sing2 happy holidays, i'm poppy harlow in today for victor and alisyn. it is the day before christmas and the omicron variant is colliding with holiday plans in a big way. more than 2,000 flights nearly a quarter of them in the united states have been canceled today as staff and crew call out sick during the omicron surge. check out just how much cases have been rising just this week. the u.s. is now averaging 182,000 plus new infections a day. we began the week in the 130,000 range. today's average means the nation has now surpassed the peak from the surge driven by delta. however, hospitalizations from covid have remained well under previous peaks. still as hospitals brace for more staffing shortages, the cdc has reduced the day health care workers need to isolate if