time . >> i want to reassure all these people who have loved me and supported me throughout the last 15 years i would never let them down. >> we are actually hearing princess diana speak from the heart. she is giving her first ever solo interview. >> the public were riveted. 20 million of them watching. everybody hung on her every word. >> she went from military style jacket, very strong, very powerful, extremely chic. she is saying i know you're going to attack me and i'm going into battle. >> i was a problem. it never happened before. what do we do with her? >> can't we pack her off to somewhere quietly rather than campaign against her? >> she won't go quietly. that's the problem. i'll fight till the end. >> she was controlled. on message. well rehearsed. it was a full hour of solid television with the camera trained right on her face so that she could say what she wanted. >> she saw an opportunity to go after charles. what a shot to take for diana. >> i would think that the top job as i call it would bring enormous limitations to him. i don't know whether he could adapt to that. >> that was the dagger in the heart for the palace. how dare she question the prince of wales' right and ability to be the next king? >> she had no choice. no one was listening to her at the palace so she decided to turn to the public. >> i think she has come across very well telling people the pressure she has been under. >> charles had his say. it's about time she had hers. >> 92% of people said they supported diana's decision to do the interview and that was it. that was the victory for diana. >> the kinds of things she said about prince charles and the monarchy in general. they viewed it as a massive betrayal. >> it is someone from the inside really being a traitor to the image of the monarchy as infallible institution. >> this morning britain's queen elizabeth said she has had it. it's time for prince charles and princess diana to officially end their troubled marriage. >> i remember she phoned me. she said she had got this letter from the queen telling her and prince charles to finalize the divorce. she said to me, you know, patrick, that is the first letter she's ever written to me. there was a little catch in her voice. i thought, wow. and it's probably the last letter she is going to write to you as well. >> she knew this interview would ultimately lead to divorce, which officially she said she didn't want. but it was the only way she saw her getting any kind of freedom for herself. >> welcome back. we are talking about the fairy tale marriage so-called that if anything has ended very, very badly, finally officially the princess of wales saying she will agree to a divorce. >> one of the issues was whether diana would keep her hrh title. >> her royal highness carries with it a very much elevated status. it is a badge of honor. she is not a part of the royal family anymore. >> diana would have to now start to curtsy to minor royals. so think about that. >> a press mob gathered at the office of the princess's lawyer not for a glimpse of the royal superstar but a dry piece of paper announcing 15 years of troubled marriage will be over in a little more than six weeks. she will continue to live at kensington palace and share in the upbringing of 14-year-old prince william and 11-year-old harry. >> she loses the title hrh her royal highness but reportedly gains more than $20 million. >> it was the day of the divorce and she was putting on one of her oscar performances i would say. she got out and she, you know, was looking confident, looking sexy. this is the day and i'm moving forward. that kind of attitude. we all noticed she was still wearing her engagement and wedding rings. in spite of the fact that this was the day that her marriage was officially over. when she got home, she told me that she just sat down and felt she'd like to ring up prince charles and just talk to him, but said i didn't because i would have ended up -- he would have thought i'd gone mad again. >> here was a young woman who had married at 20 and she felt very much as though she was now on her own. and that she was going to have to prove herself. >> going to cut a very difficult path for everyone else. i can do this job so much better on my own. i'm going to break away from this set up. nicorette knows, quitting smoking is freaking hard. you get advice like: try hypnosis... or... quit cold turkey. kidding me?! instead, start small. with nicorette. which can lead to something big. start stopping with nicorette because you're forever connected by love... two touching center diamonds, representing the connection you share. forever connected. the perfect gift to give this holiday. exclusively at kay. 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(vo) reflect on the past, celebrate the future. season's greetings from audi. >> it was a romance the nation shared. >> the day diana spencer became her royal highness. now she seeks a new role and many wonder if charles will eventually remarry. >> the princess has appealed to be left alone by the media at a sad time for her. she will begin her new life as a single woman without the title her royal highness. >> one person, diana, took on the royal family. and now she needs to take a step back and figure it out. >> diana was even more isolated after her divorce. she hadn't just lost the royal family and her ex-husband but the whole backup. the palace machinery. the one saving grace if you like for her was of course william and harry. but when they were not around she was quite alone. >> she would go back to the palace and there would be nobody there to welcome her home. to say, well done, or let me pour you a drink. >> she had lost her sense of trust and security. she began to streamline the people around her. she said no to 24-hour support and protection. >> the only place she really felt utterly secure was inside her apartment at kensington palace, which in many ways was sort of ironic really. because she also found it suffocating. >> we would talk about three times a week, and if it was something that came up it could be three calls a day for two or three days, nine hours. there is no doubt that diana had all sorts of feelings of insecurity. she always spoke to me about her feelings of emptiness inside. >> she turned to america and why shouldn't she and why wouldn't she, because in america, diana was adored. >> diana is flying into town and chicagoans can hardly contain their excitement. >> she went to luncheons to raise money for breast cancer research. she did tours of the city. it was like the earliest days of di-mania. >> we've never seen anything like this. her power is phenomenal. there are so many people who will pay top dollar to sit in the same room. >> if you are anyone who is anyone you're clutching tickets to the two royal fundraising events. even those in the $50,000 benefactors' package have all been snapped up. >> ladies and gentlemen, would you please stand for the princess of wales. >> diana really loved america. she loved the people. she loved all the personalities. she came into contact with them at all the events. >> she was inundated from offers from big american corporations to be the face of this and face of that. a perfume contract was waved under her nose. she had nothing to do with it. she was quite clear she wouldn't fall into a trap where she could become some sort of rich man's commercial property. >> she wanted to prove herself as a human being for who she was as opposed to what she represented. >> breakfast at the whitehouse. this highest level engagement gave the prestige of her latest american visit a huge boost. >> she goes to the white house. she had been there before. this was her first trip. as an independent woman. >> i want to welcome all of you and particularly our guest of honor, diana, princess of wales. this is one of the nicest british invasions that the white house has ever had. >> to see diana and hillary in this frame together, for diana that must have felt very empowering. because the biggest fear was that she would be rejected by everyone if she was no longer married to charles. >> hillary then had a private meeting with her afterwards and they did really hit it off. diana singled out hillary's strength as the thing she admired. because strength is what diana wanted to have. >> there would definitely have been a little bit of look at my power, look at my stardom, everybody in the royal family, and i don't need you anymore. >> she was on the level of jackie o, evita, grace kelley. but she was all of them if i may say so, rolled into one. >> diana wasn't just going to do the frilly stuff. she was going to take on campaigns that were important. she said, look. when i go anywhere i can take 70 photographers, you know, a hundred journalists with me. and she was going to use that. o. and we can monitor to see that we're on track. like schwab intelligent income. schwab! introducing schwab intelligent income. a simple, modern way to pay yourself from your portfolio. oh, that's cool... i mean, we don't have that. schwab. a modern approach to wealth management. this is the sound of nature breathing. and this is the sound of better breathing. fasenra is a different kind of asthma medication. it's not a steroid or inhaler. fasenra is an add-on treatment for asthma driven by eosinophils. it's one maintenance dose every 8 weeks. it helps prevent asthma attacks, improve breathing, and lower use of oral steroids. nearly 7 out of 10 adults with asthma may have elevated eosinophils. fasenra is designed to target and remove them. fasenra is not a rescue medication or for other eosinophilic conditions. fasenra may cause allergic reactions. get help right away if you 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unfashionable issues that the royal family stayed away from because it was controversial. >> it is my sincere hope we shall focus world attention on this vital but until now largely neglected issue. >> in the first meeting with diana, it was very clear it was heart felt from diana how serious the anti-personnel mine position was. at the time, someone lost their life or was injured every 20 minutes in the world easily. >> i've never seen scenes like it before. i've never been in this environment. it is very humbling. >> i thought, my gosh. after all these years of washing royal dirty laundry in public now we have a real story to tackle. >> how long has she been waiting for a prosthesis? >> she has been waiting about three years. >> i think it was a genuine sense of empathy there. i don't think she did have a tick -- i think she did have a particular connection with people who struggled. the queen, prince charles, that greater sense of a barrier. >> what happened here? >> she herself on the mine. >> land mines were controversial. she understood it was a political issue. she wasn't afraid of those. >> diana is now willing to take risks. and she was in a much more liberal position than the british government was. >> it's 7:00 on wednesday the 15th of january. the headlines this morning, the decision by diana princess of wales to support a campaign against land mines is reported to have angered ministers. >> it was a junior cabinet minister who had said he did not feel diana should be on a campaign like this and she was siding with the labor party. which is a complete no-no being party political for a member even an estranged member of the royal family. i seized my moment and i stuck my phone in front of diana as we went down the pavement. >> ma'am, the government minister at home has said you are a loose cannon by supporting this campaign. do you have any reaction to that? >> i am only trying to highlight a problem going on around the world. that's all. >> it's been said your'' aligning yourself with labor policy. do you think that is wise? >> i don't know what you're talking about. i don't know -- >> thank you very much. >> ready to burst into tears. who, who said i'm a loose cannon? >> i know it really upset diana because she was doing a good job out there. she insisted she had not been worried by the debate back home that had resulted from her comments. >> i saw it merely as a distraction because i am not a political figure. i am a humanitarian figure. >> she knew she would get headlines if there could be an image. >> she knew what the picture was and she'd work on it in her mind. it was almost an instinctive thing. she said, well, they can never take away the pictures. >> she short circuited 30 years of mostly men in suits talking and probably could find 300,000 people alive today who wouldn't be without that trip. >> diana invented the idea of the celebrity activist. the celebrity conscience. she is almost a diplomatic figure by this point. >> well, it is what the labor party have been waiting for all these years. >> when in '97 we got a new and young labor prime minister, tony blair, that ordered something good for diana. >> a new dawn has broken has it not? >> we see diana having meetings with tony blair, the new prime minister. diana had a plan. the trip to angola was just the start. >> she harbored this ambition to be some kind of ambassador for the country. >> i've got no doubt whatsoever that had she lived, something would have developed. >> the labor government, we're all about modernization and energy and a new way of doing things. and she was in that same space. the royal family, charles, would have been seen as much more of a force of conservativism. >> she needed to make sure that the narrative around her life moving forward was positive. so diana is clever. she wood the editors of the papers and would invite them over for these cozy lunches at kensington palace. >> however much you were in love with diana and her image, she was a manipulator. she could throw you off your guard with a flutter of the eyelids. it was a tactic. she actually phoned her favorite photographers to let them know where she might be. she would telephone gossip writers. she would encourage them to build her up at the expense of the rest of the rather staid royal family. but you get your fingers burned if you mess with the fire, you know, and the fire was the media. ♪ ♪ ♪ hey google. ♪ ♪ ♪ ♪ ♪ ♪ it's time for our veteran's day sale on the sleep number 360 smart bed. what if i sleep hot? ...or cold? no problem, the sleep number 360 smart bed is temperature balancing so you both sleep just right. and it senses your movements and automatically adjusts to keep you both effortlessly comfortable. so, you can really promise better sleep? yes! you'll know exactly how well you slept, night after night. we take care of the science. all you have to do is sleep. save $1,000 on the sleep number 360 special edition smart bed. plus, 0% interest for 36 months and free premium delivery when you add a base. ends monday. she was a beautiful woman. she was in a bad marriage. now everyone is rooting for her to find love again. i think the real question is, who would want to take diana on? >> one of the great problems for diana was however hard she worked at her good works, the media, it's like oil seeping. it will get everywhere into every nook and cranny. it looks at the seamier side, the personal side. >> now we have the story of princess diana. it is a wonderful fairy tale gone wrong. >> there was this obsessive interest because she had had this very unhappy marriage. wanting to find out who is she seeing? who is she dating? who is going to be the next man in her life? >> she was looking for a new and different kind of life, a happy marriage. >> you once said to me last august you said to me you're going to marry someone who is foreign. whether i should get married or live with someone. the answer is yes. >> diana met him when she was viting a friend at the royal hospital. he was a prominent pakistani heart surgeon. he made her feel safe. >> he was a man who mended people's hearts quite literally. she hadn't really had a proper relationship since she had been dating prince charles all those years earlier when she was a teenager. so this was new ground for her. >> she loved the fact that she could live a reasonably ordinary life with him. >> she liked going out in her car, driving to wherever she wanted. >> the jazz club, she would wear a wig and glasses and no one recognized her. she was standing in the queue there once and rang a friend. i'm in a queue. i've never been in a queue. >> he did have a small flat at the back of the hospital and diana did go there and she did clean it up for him and she just loved it. >> she was so pleased to be able to do regular things like wash, iron, cook a meal. she did meet his family very secretly. >> the foodage is so delightful. we see her trying to learn more about her partner's family and heritage. she is really invested in trying to make it work. >> it probably was true love. at that stage of her life i think she would have done anything else if he had said he would marry her. that probably would have included converting to islam. >> diana and i had a very good relationship with no personal problems. the only problem we did have was with the media and the only place we could have any real privacy was at kensington palace as they could not get to us there. >> hasmat's inquest statement shows that for this relationship to continue they needed to free themselves from the press. >> i told her the only way i could see us having a vaguely normal life together is if we went to pakistan as the press don't bother you there. >> she hoped somehow she would be able to sort of slip off into some sort of new, private world. but it simply wasn't going to happen. >> it was intense, the coverage, when you were with diana. you just need to find one thing and it would be on the front pages of all the newspapers. >> diana was worried about that. she felt that hasmat would crack and that would be the end of it. >> but the spotlight was on her. you can't divorce yourself from the media once you've taken their vows. you can't just decide one morning i don't feel like it today. they're camped on your door step for life. >> please. give us some privacy please. thank you very much. >> please get back. >> she hadn't had police protection for a couple of years. that barrier between her and the papparazzi no longer existed. >> no. absolutely not. >> hay day for them because they would all rush up and it would be right in her face, close up. lenses in her face talking to her, being rude to her. >> out. o-u-t out. >> you would be looking in her car or waiting for a tip from someone saying she is at such and such a place. >> there were a block of flats opposite her gym and originally we had paid someone to actually go into their flat and use their window. you needed a view. >> she was photographed leaving the gym and the press spotted what they thought was some cellulite on her leg. >> headline, princess lumpy legs. they went everywhere, from china to colombia. everybody bought those. >> the next day diana has to go to the gym wearing a huge coat. she had to cover herself up because she had been ashamed by the press. >> when i was writing a column i regularly used to say pretty bad, horrible things about diana. in fact, one of the very first things she said to me was, why did you write those awful things about me? >> she felt that everything she did was misinterpreted, misunderstood. and her view was that she simply had enough of it. >> i've always felt that diana thought she craved the anonymity that used to be hers, but actually was addicted to the fame she had acquired. and could never quite give it up. to make progress, we must keep taking steps forward. we believe the future of energy is lower carbon. and to get 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feel it. feel that fleet feeling. second hand ball gowns for sale. royal spring clean as diana cleans out her wardrobe. >> diana decided to auction off 79 of her dresses for charity. so diana once again thrust herself in the spotlight, creating this massive frenzy around her. all eyes are on her. none of us knowing it was going to be the last time she would be visiting america. it's already been dubbed the jumbo sale of the century. some say it is symbolic of her determination to be seen as a serious world figure. >> diana was eager to redefine herself based on her humanitarian work and her wardrobe followed suit. >> most of us probably couldn't fit into her size. she is very tall and very slim. i know i couldn't so i don't have to worry about it. >> i thought it was a wonderful idea that she is kind of shedding her skin. >> everyone in new york came to that auction because it was diana. >> there were so many people there. everybody there shuffling around trying to get in. >> 32,000. 34,000. 36,000. 38,000. >> i remember sitting there and watching the dollar signs just go up and up and up. these dresses were being sold for astronomical sums. >> $135,000. >> it raised a lot of money for charity, something north of $3 million for charity. in one night. she said, i love the fact that i can raise a million dollars like that. >> i knew she was going to say that. 200,000. >> she is going to these glittering events dazzling the cameras, but -- >> she was always on her own. >> she did have that duality where she could be in public, glowing and charismatic. but her private life was very, very turbulent. >> i think that hasmat and diana got to the point where, certainly for him, it was waiting to explode. >> there was more and more press interest in him. people started writing about him. investigating his family. >> the princess of wales was giving nothing away about her secret night meeting. she slipped out to meet the mother and father and other close friends of dr. kahn. the father said the princess was a good friend not a girlfriend of his son. >> and the trips to pakistan, she wants the commitment from hasmat back to her. >> she had been together for two years, and she wanted to go public. >> my main concern about us getting married was that my life would be hell. i knew i would not be able to live a normal life and if we ever had children together i would not be able to do normal things with them. i did not want that sort of lifestyle. >> hasmat's statement for the diana inquest shows us everything that comes with diana is pushing hasmat kahn away. and there is nothing that diana can do because she will continue to be the most famous woman in the world. >> diana's relationship with hasmat kahn came to a natural end, because it was not going to progress any further. >> i think she would have married him in a heart beat. it is sad because i think she had found the love of her life. >> diana said she couldn't just sit at kensington palace and watch the four walls. it appears very glamorous but she was lonely. >> she is heartbroken and she gets invited by a billionaire muhammed fayed to go on a trip on a yacht to san trope, and she accepts. >> the british royal watchers, it has been another day afloat off the coast of st. tropaz, their focus the villa where the princess and her sons are guests. >> muhammed fay ed the boss of harrods a controversial figure. >> he has tangled a lot with them and has been denied citizenship. >> one of the reasons she was in the south of france was that was one way she could get a nice holiday for her children. >> not only did she go to st. tropaz with her children with muhammed fayed, but the world's press went as well. it was basically a shooting gallery. >> today the princess took a stroll. she was in full view of press and tv cameras and was apparently not upset by them. >> this is the most wonderful two fingers basically to the british establishment. >> muhammed fayed and diana were both outsiders. she admired his audacity, because he was sticking it to the establishment. which also was her enemy. >> if you look at the bigger picture, back home, prince charles was throwing a 50th birthday party for camilla parker bowles. >> the game plan behind tonight's 50th birthday bash seemed to be to place camilla firmly center stage. >> prince charles is saying to the world, in a covert way, this is my woman. >> diana was disoriented by this. she could still be thrown by something which she found very destabilizing. the emergence of camilla effectively to replace her she found very difficult to handle. >> she found it hard to contemplate the idea of camilla as step mother to her boys. that was a tough one for her. >> princess diana was preoccupied by camilla parker bowles, rather distressed and angry, wanting to provide an alternative picture. >> diana was out posing in her bathing suit, giving the papparazzi so many photos, thereby relegating camilla's 50th birthday party to the back pages. >> three days into her holiday in st. tropaz somebody arrived to take her mind off of the royal family. and that somebody was muhammed fayed's 42-year-old son, dodi. a. how've you been? -i'm so good! ♪ this is what healthier looks like. ♪ thanks for coming. now when it comes to a financial plan this broker is your man. let's open your binders to page 188... uh carl, are there different planning options in here? options? plans we can build on our own, or with help from a financial consultant? like schwab does. uhhh... could we adjust our plan... ...yeah, like if we buy a new house? mmmm... and our son just started working. oh! do you offer a complimentary retirement plan for him? as in free? just like schwab. schwab! look forward to planning with schwab. it's the black friday sale at kay! get 25 to 50 percent off everything. find gifts they'll love, at savings you'll love. celebrate every kiss, with kay. ♪ (man) still asleep. (woman vo) so, where to next? (vo) reflect on the past, celebrate the future. season's greetings from audi. good evening. what could be more fitting in the steamy month of august than another steamy royal romance? >> william and harry left st. tropez and went up to scotland to be with their father. and then the romance of diana and dodi began. >> she immediately starts this relationship after that breakup. and i mean, it's pretty obvious. it's to make hasnet jealous. >> royal watchers around the world are buzzing over the latest pictures of princess diana frolicking in the mediterranean with dodi al fayed. >> he is part of the global elite of the super-rich. >> dodi was a bit of a playboy, it has to be said. he lived a party lifestyle. three or four parties a week. >> he is a very flamboyant figure, and this relationship exposes that diana is -- is very different than the royal family. >> diana had stepped out of the comfort of royal family life. and now she was being welcomed and ushered in to the al fayed life, which was sort of a celebrity version of royalty. >> he was showering her with lavish gifts, and filling her apartment with roses. so she was bedazzled by him and he was taking her everywhere. >> dodi whisked diana away for two more luxury holidays on his, you know, uber-yacht. >> i remember sardinia, corsica, even at one point pulling into majorca. it was just a crazy time. >> this was a relationship going at rocket speed. in total, they only spent just under four weeks together. >> they did have some affinities. they both had difficult childhoods. they had a certain vulnerability. they were both outsiders. >> you start to see this relationship evolve with photos in the press. for diana to show the world that she's now happy -- >> that was a huge break with diana from previous relationships. it was saying, i'm a single woman. i'm seeing a man. he's available. i'm available. well, why not? >> the holiday was filled by the italian paparazzi, who are now auctioning the photographs to the highest bidder. >> there was a real feeling that if this relationship were really going to be the one, then we wanted to be ahead of the game. so you would pay for those photographs. it became enormously important for the media to follow this story to its conclusion. >> every newspaper editor was buying into this story. and they were already writing the next chapter. they were already writing the wedding bells will be ringing soon. >> right at the end of august, they end up in paris for one more night. she and i spoke on that saturday night, and she was very keen to get back to london. she was missing her boys a lot. in those last few days, she kind of lost control. she sort of surrendered it to the fayed machine. >> on that fateful night, there was speculation that dodi was going to propose to diana. >> i'm not entirely sure diana was ready to accept a proposal of marriage. she insisted she wasn't. things were moving very fast, and she needed a breather. >> something is happening. wow, guys. look at these. someone's out, they're very important. >> but dodi and diana decided to leave the security and the comfort of the ritz hotel to drive to his apartment. >> when they climbed into the car, the paparazzi were outside leaping on their motor bikes. >> chasing princess diana. >> it certainly feels that the clock was ticking out, and that she was about to run out of time. >> i think about how things could have been different. she was so looking forward to figuring out the rest of her life, what the priorities were, where she was going to be going, what she was going to be doing. >> i know one day, the rules of life, i will be able to have those things which i always pined for. they'll be that much more special because there will be that much more buildup. diana, princess of wales, has been killed in a car accident. >> charles was in absolute shock. >> this is going to be like nothing we've ever seen. >> her death was just so unjust. >> you started to see ferocious anger grow across the globe. >> the monarchy in britain was on the knife edge. >> 2 1/2 billion people tuned in. >> william's thinking, why are they crying but i can't? >> it's just such a reminder of what has been lost here. >> diana, whose beauty, both internal and external, will never be extinguished from our minds. ♪ ♪ i stand before you today, a representative of a family in

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