i was always different. i had always this thing inside me i was going somewhere different. >> diana provided a very public mobile for defiance and truthfulness. >> diana was a trailblazer. she found her voice, and i think that's why we continue to care. >> she had this courage ingrained within her. >> pre-diana there was zilch interest in the royal family. along comes diana, and boom, it all changes. >> she was iconic. she was box office. >> are you going to dance with the princess tonight? >> she'd like me to. >> it was like having a rock star join the family. >> there was a kind of sense of an impostor syndrome. >> i was a very young girl. >> you see this vulnerability but also this strength. >> she was very keen to make sure william and harry understood there was a life beyond palace rules. >> she wanted to help people who were marginalized because as she said to me i'm one of them. >> they were two needy people, and they both needed what the other was unable to give them. >> there was a tremendous hope in me which was smashed. >> any marriage prince charles might have made could not have been as strong as the relationship he had with camilla. >> the lies, the deceit. boy, was i troubled. i hated myself so much. >> looking back you can see a pattern throughout her life. >> isn't it normal to feel angry and want to change the situation? >> every single story had been denied by the palace. >> i don't think anybody in our time has grown up in public like diana has. >> i never anticipated i'd end up in the history books. >> the unique, the complex, the extraordinary and irreplaceable diana. >> i was able to recognize a inner determination to survive. people are seeing this very much as a state occasion but weddings are personally family things as well. have you been able to put small, personal touches that would make it very much your day? >> have we been able to put any small, personal touches? >> i think by inviting ones friends and all the people that have helped us. >> very first time i actually met lady diana spencer was in buckingham palace in the week before her wedding. >> must have been enormous fun, actually, putting together a guest list. >> well, i don't know. we haven't decided much. just take a few people out or whatever. it's been quite difficult on my side, anyway. >> in that interview it's really the first time the world heard diana speak. looking back on that it's -- not only is it awkward, but they don't seem to really know each other. they don't necessarily know how to answer, and you're thinking this is just a few days before your wedding. >> i find it really painful watching the interview because what diana actually did was go into the idea of marriage as a total innocent. >> in my immaturity which is enormous i thought he was very much in love with me, but it wasn't the genuine sorts. >> and for diana to have a fantasy of going into a fairy tale wedding and then it all working out just great, you hit reality with a bump. >> you're going to have time for the private life, for making a home and running a home sort of thing that young married couples do? are you looking forward to making a home, for example? >> oh, yes, very much so. looking forward to being a good wife. i have to say you're just sitting there. >> after we did the interview there was a moment when one of the courtiers came. and he said, diana would -- no, not now. there was something more to diana, something that was not the marshmallow or the play-doh that was going to be molded into what they wanted. running through all of it was a backbone and knowledge of her own self. >> and you see this vulnerability of diana but also this strength. but you have to ask the question -- where does this come from? and you only have to just go back and look at diana's childhood to find the answer. ♪ >> diana was born in norfolk in the east of england. >> it was at that time still with one foot in the 1950s. >> it's wealthy. wealthy landowners. there is a slight feeling that it's one removed from the rest of the country. >> it has this enormous cache of having royalty associated with norfolk. it's where the queen spends christmas with her family. it's where they relax, go hunting and shooting and picnicking. >> i adored being in the country. you could always smell the trees. i loved that. >> diana had a quiet, country life. >> you look at those early pictures and you see a country girl, you know, in her wellies and in her cheeky knits. >> she's swimming in the family swimming pool. she's on bicycles. all seems to be very happy and well. but behind closed doors it was not a happy house. diana's father was johnny viscount althorp, this man who would be earl spencer. and francis, diane's mother, had a difficult time with johnny. >> for women of diana's mothers generation or any of her harsh friends, you're supposed to keep popping out male children. >> when i married my husband i discovered this new word called "premogeniter." what it means basically is that the first-born son inherits everything within these aristocratic families. can you even imagine trying to divide an estate into eight different parts? >> francis knew that johnny needed an heir. she produced two daughters, sarah and jane. finally, francis gave birth to a little boy, john. >> it's incredibly sad. he lived for barely hours before he died of a lung condition. >> there was not just the grief of losing a child but the grief of losing this child that her husband so badly wanted. >> 18 months later after the death of his precious little boy, diana was born, third girl. >> i couldn't understand why. i was perhaps a nuisance to have around. which later years i perceived was being part of the son. the child before me died was the son and both were crazy to have and a son, an heir, and then comes a third daughter. what a ball, we're going to have to try again. so i recognized it. >> diana's growing up with feeling she has already disappointed her parents because she wasn't the right sex. i didn't give my parents what they wanted. i'm not good enough. but diana was determined to prove everybody wrong. she was thinking you can be anything you want to be, you can do anything you want to do as long as you put your mind to it. diana was the essence of style, of beauty. >> they wanted her to go away. >> diana wanted to show her sons what the real world was like. she really shaped the men they would become, and in doing so, she changed the direction of the royal family. >> the new cnn original series, "diana" tomorrow night at 9:00 on cnn. is month's spotlight sta. see you at dennys ♪ ♪ ♪ easy tools on the chase mobile app. simplicity feels good. chase. make more of what's yours. watch: serena williams... wonder woman.... serena... wonder woman... serena... ace. ♪ ♪ get your tv together with the best of live and on demand. introducing directv stream. sleek curly we all want to fight frizz garnier fructis sleek and shine argan oil plus kera-system up to 72 hours frizz control 97% humidity protection fructis sleek & shine number one on sleek by garnier, naturally! because you're forever connected by love... two touching center diamonds, representing the connection you share. forever connected. the perfect gift to give this holiday. exclusively at kay. ♪ fresh flavors... classic dishes... ♪ and a new seat at the table. ♪ trading isn't just a hobby. it's your future. so you don't lose sight of the big picture, even when you're focused on what's happening right now. and thinkorswim trading™ is right there with you. to help you become a smarter investor. with an innovative trading platform full of customizable tools. dedicated trade desk pros and a passionate trader community sharing strategies right on the platform. because we take trading as seriously as you do. thinkorswim trading™ from td ameritrade. ♪ ♪ there are beautiful ideas that remain in the dark. but with our new multi-cloud experience, you have the flexibility you need to unveil them to the world. ♪ ♪ (man) still asleep. (woman vo) so, where to next? (vo) reflect on the past, celebrate the future. season's greetings from audi. after diana, another three years and then a boy was born. johnny althorp finally had his son and heir, little boy charles. >> once francis has given birth to the son and heir, she's fulfilled her contract. she has done what she was meant to do. >> she began to plot an escape route for herself. johnny could be violent, and she felt that she and her children would be safer out of the home. >> there were terrible arguments in the household. >> i remember seeing my father slap my mother across the face. and i was hiding behind the door and she was crying. >> in september 1967 that francis, diana's mother finally told her husband, johnny, that the marriage was over and she was leaving. >> and then to have your mother just gone, she left. nobody explains to you what happened that makes any sense because that's not what that family does. all that she knows is there goes mommy and she didn't come back. >> age 6 the support system for diana has walked out and never really to be seen again. >> i hated the dark. i had an obsession about the dark. always had to have a light outside my door at least i was 10. i used to hear my brother cry in his bed on the other end of the house, crying for my mother. >> she didn't understand that her mother had wanted her, had hoped to take care with her. she'd hoped to take all of her children with her. >> diana's own mother in a very unhappy marriage left for very good reasons and was shunned in society. >> diana's grandmother who was a terrible snob, was appalled that her daughter should have left her belted earl. and as a result she gave evidence in the custody proceedings against her own daughter. she called her a bad mother. custody did go to johnny. so francis having planned to keep all four of her children and to remove them from this abusive household had lost them. >> because of what happened to diana at such a young age and watching her own mother lose her children, this fear of losing children would have played on diana until her death. ♪ >> after a succession of nannies, diana was finally packed off to a girl's boarding school called riddlesworth. >> good morning, everyone. >> diana was brought back by the chauffeur and not by her dad or her mother. i cannot imagine what it must have been like. >> i remember doors, desks going down, windows being shut all the time. very poignant, very much there. >> diana wanted to be loved. she wanted wholesome family-type love. when she was a very little girl she didn't have control. she didn't have power. she must have felt that she was always struggling to find her place. >> the boy who was born to be king. prince charles may well occupy the well-worn desk once used by his father. >> diana and charles grew up in pretty much the same world. >> yes, there's a 12-year gap between the two of them, but they were both sent to boarding school age 9. it's full on, and it's hard and it's strict. who's nurturing them? who's looking after them? when charles was sent to boarding school he was so homesick that he was seen weeping. and the only comfort he had was his teddy bear. >> teachers had no mercy for him because they're like you've got the wealthiest family in the world, i'm supposed to feel sorry for you? sit down and shut up. >> i think i know him well enough to surmise it was kripingly awful. >> charles was a victim of a very unhappy childhood. and diana was a victim of her own desperately unhappy childhood. they were two needy people, and they both needed what the other was unable to give them. chase freedom unlimited.ig h how do you cashback? chase. make more of what's yours. nicorette knows, quitting smoking is freaking hard. you get advice like: try hypnosis... or... quit cold turkey. kidding me?! instead, start small. with nicorette. which can lead to something big. start stopping with nicorette this holiday season, give your family the gift that keeps on... going? our very own energizer bunny! energizer ultimate lithium. [snowball splat and windshield wiper] the #1 longest-lasting aa battery. prince charles, a future king of england becomes a college freshman. the heir to the throne looks like his mother and walks like his father. >> while diana was still at school, charles goes off to university. he's going out, working, meeting people. charles enjoyed his time at university, first little taste of independence. and he hadn't had much of that. though, for me looking back at the pictures of him, he doesn't look like your typical student, does he? with his suit and his tie, his bicycle immaculately turned out. >> do you have any thoughts about a lady that the prince of wales should marry. >> i suppose it's difficult because you've got to remember when you marry in my position you're going to marry somebody who perhaps one day is going to become queen. and you've got to choose somebody very carefully i think. >> part of duty is ensuring you make the right marriage, one that will last, one that will produce an heir and a spare because that is what is expected of you as a member of the royal family. >> charles was a very complex man. he didn't feel entirely loved or appreciated by his parents. he felt he could never please them, he could never win their approval. >> everyone bows or courtesies to the queen even her own children and grandchildren when they first see her and in the course of the day will call her, your majesty, good morning your majesty. >> there's a wall. there's a boundary. the kiss that is from one cheek to the other but it's quite a cold kiss. there's not a whole lot of warmth. >> despite their surface differences, young diana and young charles are actually pretty united. the desire to feel safe, the desire to control your environment, the desire to be in a solid structure. all of that goes back to imperfect parents, unmaternal mothers, distant fathers and the feeling of being an unwanted child. >> in 1975 diana's grandfather dies, and therefore her father becomes the earl. they had to move to althorp in north hampen, had been in the family for hundreds of years. >> althorp is a truly exquisite house. it has 13,000 acres of woodland and parkland. it has 90 rooms. >> having been the honorable diana spencer she was suddenly lady diana spencer. she skipped along the corridors shouting, i'm now lady diana. >> she was someone to be reckoned with. the spencers go back an awful long way. they were rich enough back in the 1600s to lend money to the monarchy. >> another tick in the box to say, right, i'm now officially a part of this aristocratic world. i'm one of you. i have the title and my father has the house. >> and then diana was sent to another school called west heath. it was a safe and a cozy environment for diana. it is where her two older sisters sarah and jane had gone to school. ♪ >> here in the ballet class was somewhere she could shine. she adored dancing. and anyone who has danced, if you do enjoy dancing, you're just lost in yourself. >> leaping about, absolutely amazing. great leaps and bounds. >> she did it every day. >> it was quite a sight, wasn't it? >> yes, it was amazing. legs everywhere. >> part of diana's attractiveness of school is that she was athletic. she was gorgeous. she had a lot of vitality. so she may not have got top marks on her exam papers, but she got top marks on the playing fields. all the girls really like her. she wins best legs competition. she was able to get along with her friends. all she wanted was security and a feeling of being validated and appreciated. and that's something she sought constantly in her life. >> diana you have to remember had lived on a diet of romantic novels. she read voraciously, but she didn't read anything of much substance. she had this romantic notion in her head she was going to marry her dashing prince like all the stories she'd read. >> she had like a schoolgirl crush on prince charles. i think she had a poster of him in her bedroom. >> at 15 diana was already beginning to project into the future and plan her life and her marriage. and she wanted somebody who would not leave her and not betray her. heartiness? yes! living life to the flavor-fullest? heck yes. panera. live your yes. now $1 delivery. sleek curly we all want to fight frizz garnier fructis sleek and shine argan oil plus kera-system up to 72 hours frizz control 97% humidity protection fructis sleek & shine number one on sleek by garnier, naturally! all denny's pancakes are made to order with fresh buttermilk. but this month's spotlight stack feels like fall. and is the pumpkin-iest pecan pie drizzliest and most gram-worthy of them all. new! pumpkin pecan pancakes. this month's spotlight stack. see you at dennys ♪ ♪ ♪ easy tools on the chase mobile app. simplicity feels good. chase. make more of what's yours. ♪ singing and driving ♪ ♪ playing the drums ♪ ♪ what could be better ♪ ♪ taking a nap ♪ ♪ drive a friend home ♪ ♪ stop for a snack ♪ ♪ things you can't do ♪ ♪ using an app ♪ ♪ don't send emojis ♪ ♪ go hug your mom ♪ ♪ drive to the airport ♪ ♪ show him some love ♪ ♪ now grab a taco ♪ ♪ because it's late ♪ ♪ and tomorrow is ♪ ♪ a brand new day ♪ everything you've seen me do was made possible by what you don't see. cause when you're not looking, i go to work. ♪ strength isn't a given. it's grown. it's earned and tested. ♪ we all have the strength to see what's possible. it's up to us to unlock it. tonal. be your strongest. moving is a handful. no kidding! fortunately, xfinity makes moving easy. easy? -easy? switch your xfinity services to your new address online in about a minute. that was easy. i know, right? and even save with special offers just for movers. really? yep! so while you handle that, you can keep your internet and all those shows you love, and save money while you're at it with special offers just for movers at xfinity.com/moving. while diana is still at school, charles who's 12 years older, he's in the navy. his nickname's action man, interpret that how you want, and he's having a lot of fun. >> all young princes seem to go into military service. and i think it's hugely liberating experience for them. they're there with the boys, all lads together. the womanizing and doing whatever. >> how did you find him this evening? >> oh, charming, total enchantment. >> you have your pick of a bevy of beauties. why don't you take advantage of it? and charles certainly did. women were flinging themselves at him. >> we kept a hair net so we could grab at him. >> if you were younger would you consider him in that light? as a szx symbol? >> yes, i suppose. >> papers unveiled girlfriends. sabrina guinness and then it was the turn of ana wallace. all hopes of a match with a suitable foreign princess were revived and even princess nora of liechtenstein was considered a candidate. >> diana's having a good time at boarding school. she's safely tucked away, and then the life of prince charles actually begins to overlap with that of diana in the most extraordinary way. she receives news that charles is dating her older sister, sarah. this is the moment that diana realizes that she's not that far away from the royal family. >> at school first day back they haven't seen each other for weeks and there was a lot of chatter before class. diana, tell me about the holidays. did you see charles and sarah? what happened? let me know all. because any young girl would have loved to have been his girlfriend. even more importantly his wife. >> in november 1977, diana's eldest sister, sarah, invited the prince of wales for a shoot at althorp. >> diana insists on going home. i don't think she wanted to steal charles from her sister, but i think she wanted to start rubbing shoulders with the absolute top level of english society at the time, and that's the royals. >> the night before there was a dinner, and that was the first time that she and charles noticeably met one another. >> they came in with a labrador. my sister was all over him. i thought, god he must really hate that. i kept out of the way. >> i suspect that when she met prince charles that weekend, she fell for him. she went back to west heath to her school and nurtured dreams about charles in the way that any teenager nurtures dreams about a pop star. >> sarah spencer's relationship with prince charles came to a grinding halt in an interview with the press. she says she has no interest at all in marrying prince charles, but not only that but he was merely one of thousands of boyfriends. just giving an interview to the press was complete anathema to the royal family. you never do that. >> i think he was extremely aware that every woman he went out with, he had to be able to trust them. >> charles is quite tortured about the future. everyone's looking at him waiting for him to get married to continue the royal line. he knows he has to choose england's queen. ♪ ♪ moving is endless, want some water? what? this is yours. thanks, dad. -there's more to it. find the perfect present at the one place that has all that you need. ♪ ♪ with 0% parabens... sulfates... ...and dyes. tresemmé's pro pure collection lets you style without compromise. tresemmé pro pure 0% compromise, 100% you. (man) go on, girl, go on and get help! [heartwarming music] (man) ah! (burke) smart dog. with farmers crashassist, our signal app can tell when you've been in a crash and can send help, if you want it. get a whole lot of something with farmers policy perks. ♪ we are farmers. bum-pa-dum, bum-bum-bum-bum ♪ pack your bags and cashback. earn 5% on travel purchased through chase with chase freedom unlimited. you do this for everyone? i try. hm... excuse me, ma'am! earn big time with chase freedom unlimited. how do you cashback? chase. make more of what's yours. ♪ ♪ there are beautiful ideas that remain in the dark. but with our new multi-cloud experience, you have the flexibility you need to unveil them to the world. ♪ it's the black friday sale. get 30 to 50% off everything. ♪ ♪ this is how we shine... at zales. the diamond store. with directv stream, i can get live tv and on demand... together. watch: serena williams... wonder woman. serena... wonder woman... serena... wonder woman... ♪ ♪ ace. advantage! you cannot be serious! ♪ ♪ get your tv together with the best of live and on demand. introducing directv stream. in the summer of 1979 diana came into money when she reached 18. and with it she bought herself a very nice flat in a very, very posh part of london in the royal borough of kensington and chelsea. and she invited some of her school friends to come and join her there. >> well, it was nice being in the flat with the girls. and i loved that. >> diana had a girl squad of posh friends, and they lived in and played in what we call the tiara triangle. basically the poshest parts of london. diana's youthful life, it's a circuit. it's a marriage market. and the young ladies have to put themselves in the way of eligible young men at a range of venues. polo matches, friends weddings and parties, weekends away, shooting, hunting, fishing. >> in the aristocratic world, aristocrats only hang out with other aristocrats. the women born into these aristocratic families would play at having a job. it wasn't a career like i'm going to become a lawyer or a doctor. it was just, oh, i'm going to become a nanny or i'm going to become a nursery schoolteacher. >> when diana came to me as a shy 18-year-old baby-sitter, she'd had very little world experience, none at all. and she was just wonderful with patrick. she sat on the floor with him and she was totally focused on him. she worked at a nursery school the day she was not working with me. one of her strongest characteristics was she was very tactile. she wanted to hug people, reach out and touch them. that basic, warm, trusting, loving, caring personality was always there. >> diana had this idea that she was cut out, destined if you like to be different, to be something a little bit special. >> she becomes clear in her goals. diana would use a kind of soft power, very feminine power. she realized that despite not having overt drive, overt ambition, she had something else. >> in the '80s, still around aristocratic society and within the royal family as a woman you still wanted to be perceived as unblemished, as virgin, as, you know, not having a lot of gossip around you. >> there had been so many wonderful young women in charles' life at that point, but it was expected of charles to marry someone that came from a certain social strata, that ticked all the boxes. yes, she was expected to be a virgin. >> in july 1980 diana's life begins to change dramatically. >> charles had been playing polo in petworth in sussex. >> diana receives this invitation, and she immediately packs her bags and goes. >> and charles was told that she was jolly, which meant she was a lot of fun. she'd make him laugh. she was cute. >> this was her opportunity at this house party when they were flung together. i think she seized that chance with both hands. >> diana looks in the mirror and says to herself remember you're a spencer. >> there was a barbecue on the night of the polo, and charles and diana were sitting together on a hay bale. and diana started to talk about the lord mountbatten who died the year before and to tell charles how sorry she had felt for him watching him at his funeral. >> lord mountbatten was prince charles' father's uncle, so he was a great-uncle. lord mountbatten's death was devastating for prince charles. he's lost the one person in his life who was a real father figure to him, who would give him advice and whom he would actually listen to. >> and charles was so moved by this young woman, her empathy, her caringness. >> and for diana, charles was the sort of prince charming. she saw a sensitivity in him that chimed with her. >> he felt like a human being. she listens to him. he writes poetry and stuff. nobody wants to know that, but he tells her. he plays the cello. nobody wants to know that. he tells her. she cares about him as a person. >> having initially thought of diana as his girlfriend's little sister, he looked at her with new eyes. and that was the beginning of their relationship. >> she was young. she was beautiful. she was aristocratic, titled. she ticked a lot of boxes for a future king. >> they were chaperoned where they went to the races. they did the routine things in his royal life in a very stayed and proper way. >> charles is pretty old-school. in the royal family you go along with protocol. >> charles used to ring me up and say would you like to come for a walk, would you like to come for barbecues and i would say, yes, please. i thought this was all wonderful. >> january 1981 diana is invited to princess margaret's 50th birthday party at the ritz. if you get invited to that you're in the family. that was her stamp of approval. >> can you imagine what diana is thinking? the future king is interested in me. we're meeting up at these super posh society parties. i'm being seen. i'm on his arm. >> and diana was still a virgin. and i have to say at this time by the 1980s there were very few aristocratic virgins around. it was the fairy tale come true. >> diana came into work bright and early monday morning, said that she had something important to tell me. when you go out to work this morning you will see reporters and photographers at the end of the mews. they're actually out there for me. and i said good heavens, diana, you know, what have you done? and she said i spent last weekend up at balmoral. with prince andrew? and she said, no, actually it was prince charles. up to 72 hours frizz control 97% humidity protection fructis sleek & shine number one on sleek by garnier, naturally! kevin, where are you? kevin?!?!? hey, what's going on? i'm right here! i was busy cashbacking for the holidays with chase freedom unlimited. you know i can't believe you lost another kevin. it's a holiday tradition! earn big time with chase freedom unlimited. how do you cashback? chase. make more of what's yours. ♪ [laughing and giggling] (woman) hey dad. miss us? (vo) reflect on the past, celebrate the future. season's greetings from audi. a campaign by mps to stop what they describe as press harassment against diana spencer -- >> the council's concern stem from scenes like this which occur daily as lady diana leaves her flat to go to the nursery school -- >> you can't overstate the role of the media in diana's royal life. she was a tantalizing target. >> from 1980-'81, she was thrown in the deep end. >> are you bearing up quite well? it must be quite a strain with all of us after you. >> well, it is, naturally. >> you seem to be doing very well. >> diana was straight out of central casting. she was young and blonde and gorgeous and intriguing. >> she was iconic. she sold newspapers. she was box office. >> then it all started to build up. the press were being unbearable. following my every move. >> some reporters rented the room opposite her flat to look into her bedroom. they climbed drainpipes. they pretended to be deliverymen. every time she left the building, she was followed. she got into her car, they followed her on motorbikes and cars. life became intolerable for her. >> so is lady diana spencer, a 19-year-old kindergarten teacher, really the one? >> where have you all come from? >> australia. >> australian, what next, bloody hell. >> the handsome prince won't let the storytellers, that's the press, have their happy ever after ending. at least not yet. >> at this point, charles' father wrote to his son and said, look, you've got to make your mind up about diana. you must either ask her to marry you or let her go, because you are going to damage her reputation. charles misinterpreted his father's words and thought it was an instruction to marry. >> given that charles' relationship to his own father was quite frosty, quite distant, very stilted, it's very bad luck that charles thinks that what his father is saying is, you better marry this lady quick. >> they had only met each other on 13 occasions before they got engaged. and on all of those occasions, there have been other people with them. it wasn't getting to know somebody in a real way that couples normally do. there was very little intimacy. >> he sat me down. there was never anything tactile about him, extraordinary. i'd had a boyfriend but always kept them away. >> for diana, everything that happened with charles was her romantic fantasy of how people behaved. she didn't really know how people behaved when they were in love. and in a funny way, charles was as far removed from the real world as diana was. >> anyway, so he said, will you marry me? and he was deadly serious. so i said, yes. he said, i love you so much, i love you so much. and i said -- so he brought me upstairs, brought his mother down, da da da. >> when diana says yes at windsor castle, she must have been feeling that i have made it, i'm the ultimate, right? but on the other hand, frightened, confused and bewildered. what have i just said yes to? >> 11:00 a.m., buckingham palace. the beginning of a day to remember for prince charles, lady diana, and a lot of other people, too. the long-awaited, much-written-about engagement had happened. >> now you're about to marry the prince of wales, and one day you would in all likelihood be queen. it's a tremendous change for someone from 19 all of a sudden for transition. >> it is. i've had a run up in the last six months. and charles and i can't go wrong. he's there with me. >> can you find the words to sum up how you feel today, both of you? >> just delighted and happy. and i'm amazed she's been brave enough to take me on. >> and, i suppose, in love? >> of course. >> whatever in love means. your interpretation. >> it means two very happy people. >> yes. >> congratulations. >> thank you very much, very kind. >> as a viewer, this was the most ghastly moment. >> being asked about love or his feelings in public was just completely and utterly alien to him. this is a man who had grown up internalizing everything. in a very untactile family. he didn't want to answer the question. >> questions that diana was asking herself, what do i need to be for him, what does the royal family need from me, what do they want from me? but wait, what do i want for me as well? >> i felt deathly calm. deathly, deathly calm. i felt a lamb to the slaughter, and i knew it. here is the stuff of which fairytales of made. >> behind the scenes, a whole different story was playing out. >> she wanted to show camilla that she was the prize. >> diana was taken and put into a gilded cage. >> diana was clearly going downhill. >> what your heart wants isn't the same as what the system wants for you. >> honor and keep him in sickness and in health so long