this background, this haunting shadow, this black cloud and that's what she was battling with from the outside. >> my dreams were falling at night. obsessed by camila. >> she adored prince charles. she wanted to show the world and camila, look who i am. look at what he's got. a true diana came out. she has a backbone. she knows she's being seen by camila. i am about to marry the future king of england. >> diana francis, will thy have this man to thy wedded husband. >> i have made it. >> i am here, you are there. i won, you lost. ♪ on monday we when to our last rehearsal. at about 34,000 built up, the enthusiasm was unmistakable. prince charles was so relaxed. when it was over, prince charles clasping diana's hand. she was photogenic and young and beautiful. the world was in love with her. >> it was like a perfect love story but behind the scenes a whole different story was playing out. a story of struggle, a story of a 19-year-old girl, naive in this world trying to find h herself. >> here at the bbc, we are coveco covering the biggest story. let's face it, the british knows how to put a big event. the date was getting nearer and nearer and it was starting to sink in how many people were going to watch this wedding and how important it was going to be. >> is your hat heavy? >> a whole machine taken on the life of its own. >> just about every network of japan is covering the wedding. why the big interest there? >> simply, it's exciting. >> when we realized that she was the one, there was no stopping the press following her. >> everyday she read about herself in the newspapers, every time she switch on the television, there she was. the pressure must have been absolutely colossal. a polo match. she was led away of distress. >> it's not fun watching polo when you are being surrounded by a lot of lenses. i think all this adds up to stress each time. >> it's hoolooking at diana at o matches and she thought everybody looking at her expecting her to behave correctly. >> diana is learning that charles is not only hers that he was in love with someone else. >> camila kept on rearing over her head. i could not talk to him about it. >> diana found out about camila from the gossip mongers at buckingham palace. she knew at that stage that charles was in love with camila even though he had broken off the relationship and to be the beautiful loving husband of diana. all of that must have sounded very hollow to her. she was too young to understand what charles and camila have. charles and camila are soul mates. they know each other at a profound level. camila was uncomplicated. she was sexy, it would have been so much easier if those two just got together. but, the timing did not quite work out. he went away, he was studying, he was in the navy, she got married and she had her kids then he was engaged. camila was not a deemed suitable lady to join the royal family and certainly not a suitable future queen. she was adventurous and out spoken and she was racy, she had some boyfriends, she's been ar around. >> you can't have the queen of england with skeletons in the closet and a past. >> camila and diana did not know each other. some of the court ships that charles and diana enjoyed actually happened a camila's family home. charles when he introduced diana to camila, never explained to her that camila had been a girlfriend. when she discovered that they had been a relationship would felt embarrassed and hue miliat and she began to have misgivings about marying somebody that had such a misgiving relationship. she fights to become that perfect modern princess, not only for the royal family and the world but for charles. sleek curly we all want to fight frizz garnier fructis sleek and shine argan oil plus kera-system up to 72 hours frizz control 97% humidity protection fructis sleek & shine number one on sleek by garnier, naturally! [sound of lawnmower] [vocalizing] [drum sounds] [dental machine noise] looks like someone has a sweet tooth. ♪ [food sizzling] here you go buddy. thank you. ah, thank you. have a good one. you too. [singing] happy birthday curve of the cartesian plane good job. ♪ [cheering] [cheering and clapping] [sound of armor clicking] [electrical noise sound] [clicking sound] ah! yes! [laugh] you may kiss the bride. [cheering] it is about communication. i love you very much. ♪ [sound of tape application] sign up for three [sound of plane engine] ♪ we love you, mom. we love you, dad. [sound of ocean] oh my god. that's our baby girl. [sound of heartbeat on ultrasound] ♪ your skin isn't just skin, it's a beautiful reflection of everything you've been through. that's why dove renews your skin's ceramides and strengthens it against dryness for softer, smoother skin you can lovingly embrace. renew the love for your skin with dove body wash. it's our veteran's day sale on the sleep number 360 smart bed. it senses your movements and automatically adjusts to relieve pressure points. and its temperature balancing so you both sleep just right. save $1,000 on the sleep number 360 special edition smart bed. plus, free premium delivery when you add a base. ends monday. bye mom. my helpers abound, i'll need you today. our sleigh is now ready, let's get on our way. a mountain of toys to fulfill many wishes. must be carried across all roads and all bridges. and when everyone is smiling and having their fun i can turn my sleigh north because my job here is done. it's not magic that makes more holiday deliveries to homes in the us than anyone else, it's the hardworking people of the united states postal service. with framebridge... make what matters to you last. halloween, '72. jojo's adoption day. asher's art phase. whatever you treasure, make it last. framebridge. buckingham palace. it's the place of work for the queen and the royal family. there is no warmth there. the windsors are not just the family, it's an entire history. it's a machine, it's a process so what your heart wants is not the same what the system wants for you. >> it was people in suits. life was much more structured than the way it was to her. diana was not left completely alone. camila parker left diana a note saying such exciting news, love to see the engagement ring. a real mafia thug move, so mean girl. that was a powerful move right there. >> diana's own words, she told me any marriage prince charles have made could never have been as strong as the relationship he had with camila. she has something that camila does not have which is her youth, her beauty and her sparkle and her charisma and that's something she's going to hold onto and use. >> diana was incredibly determined to make charles love her. >> her role was to triumph in the fairy tale over the wicked lady down the house down the road. >> ♪ >> one of diana's early engagements was an evening in london. he came in to have a look around in the showroom. she made a dive for this one dress which had a deep cleavage. diana chose this dress herself because she wants to show the world and camila that she is the younger woman was hotter and better, was the prize. >> diana did not disappoint. everyone was anxious to see her first public outing with her prince. >> a real grown up dress and i was quite big-chested there and they all got excited. >> her appearance ranged from fabulous to stunning. >> diana was the bell of the ball. she looked absolutely gorgeous. nobody can take their eyes off her. and then she met a woman who was quite similar lto her. grace kelly had been an actress and she married into a big family just like diana was about to do. >> the charity concert, one of the performances was princess grace monica. >> i remember meeting princess grace and how wonderful she was. >> they were supposed to announce the budget and they put that in the back. the front page of all the newspapers with diana. it was the first time that diana realized that she had power as a fashion plate and power as an image maker. >> i am the one that's going to be the most famous woman in the world and i am going to show you who i am and what i have got. my asset. she just put herself on display. >> at the end, something else lady diana was going to have used to of the camera flashbulbs. >> clever. the whole world is watching her. camila is watching her. diana wanted that to happen. i can do this. i can be this and i can become this. gs you 'll love. celebrate every kiss, with kay. ♪ [laughing and giggling] (woman) hey dad. miss us? (vo) reflect on the past, celebrate the future. season's greetings from audi. there's a different way to treat hiv. it's once-monthly injectable cabenuva. cabenuva is the only once-a-month, complete hiv treatment for adults who are undetectable. cabenuva helps keep me undetectable. it's two injections, given by a healthcare provider once a month. hiv pills aren't on my mind. i love being able to pick up and go. don't receive cabenuva if you're allergic to its ingredients or taking certain medicines, which may interact with cabenuva. serious side effects include allergic reactions post-injection reactions, liver problems,...and depression. if you have a rash and other allergic reaction symptoms, stop cabenuva and get medical help right away. tell your doctor if you have liver problems or mental health concerns, and if you are pregnant, breastfeeding, or considering pregnancy. some of the most common side effects include injection site reactions, fever, and tiredness. if you switch to cabenuva, attend all treatment appointments. with once-a-month cabenuva, i'm good to go. ask your doctor about once-monthly cabenuva. with xfinity home, you can keep your home and everything in it more protected. i can wrangle all my deliveries. thanks, hoss! and i help walk the dog from wherever. *door unlocks* ♪ ♪ well, i can bust curfew-breakers in an instant. well, you all have xfinity home, with cameras to home security monitored by the pros. *laughs* learn more about home security or get our self-monitored solution starting at just $10 per month. diana knows she's not the first choice but she's the acceptable choice for charles. diana says that sheo overheard prince charles while he was taking a bath, she heard that he was telling camila that he loved her. it must have been defr vastatin for diana. diana was beginning to project the future that this other emotional love affair was going to continue. they moved in the exact same circle and they were all part of the same group of friends. camila just remained this unigno unignorable background in everybody else's life. she does not back down and does not shy away from that. she recognizes she had a power here and she's going to use it. >> diana is realizing you have to become the heroine in your own story, like a princess in a fairy tale. >> the best place for diana to start was to end all wedding dresses. david and elizabeth manuel set up their fashion business in london in 1977. all their designs are individuals. if you have a dress made here, you won't see anyone else wearing the same thing. >> i was in this studio doing a fitting and the phone rang, it was diana. she says would dow me the honor of making my wedding dress. >> this was the look that persuaded lady diana to use the young couple as their designer. >> news of lady diana's visit spreads quickly. the crowds saw that lady diana have lost weight as the day approaches. >> normally you don't want to start with the actual fabric until everything is brought in. >> her wedding dress has a tight bodice and needed to taken more as diana got thinner and thinner. did we suspect she was bulemic? >> she got marketworst. the people that do it and they'll say that it's the one thing in their life that they can control. >> you are punishing yourself and that punishment makes you stronger or at least feeds that strength to you. it's also symbolic so when you eat a lot and throw up, you are purging yourself negative feelings of all your worries and fear and your anxiety. >> diana was clearly going downhill. it was a worry. we thought it may be good thing for a group of us to team up and support her again. >> we had a couple of lunches and she seems to enjoy those and that was the start over rebuild. ♪ >> hundreds of people greeted the prince and lady diana as they walked into town. what diana had going for her was charisma, presence and people skills and soft power. >> could she handle this? >> it diplomat take long to find out. and it made the picture of the day. >> she was an absolute natural. >> she knew what to say to people. >> when the princess stopped to ask mr. mills if he was cold. he was overcoame and bursted ino tears. >> she kissed children. when you think the royal family, they're looking down on you, diana didn't do that. she broke that mold and did something extraordinary. she got down on the same level as the rest of us. she met us eye to eye. she open up her arm and took us in. never been done before. she got the recognition within that environment of being good at things. she thrives on that. up to 72 hours frizz control 97% humidity protection fructis sleek & shine number one on sleek by garnier, naturally! oh, there you are. you know cath, with chase freedom unlimited we can cashback on all our holiday shopping. earn 3% at drugstores! i'll be at checkout. you bring the card. wait - i'm paying again?! earn big time with chase freedom unlimited. how do you cashback? chase. make more of what's yours. (tiger) this is the dimension of imagination. ♪ ♪ ♪ ♪ there are beautiful ideas that remain in the dark. but with our new multi-cloud experience, you have the flexibility you need to unveil them to the world. ♪ ♪ ♪ ♪ hey google. ♪ ♪ ♪ ♪ ♪ ♪ mails been arriving to the buckingham palace. >> those work in the office have to be ready to take on any peculiar or unusual things. >> before the wedding, presents were flooding in. diana was fascinated about this. a couple of weeks before the wedding, she was passing by the prince's office. she opened the parcel inside and there was a bracelet, beautiful bra bracelet. when charles became engaged, he asked the crown joweweler to ma several pieces of juewelry to several women who had been kind to him. >> their local of token were saying -- take her to lunch and to say thank you and farewell. diana discover it is gift that charles has got for camila. a gold chain bracelet. diana new what that meant. she knew what i meant. she found it to be incredibly difficult and suspicious that camila parker was back in the pede prince's life. when charles came back into the room, he met diana in a rage and tears and he got to his desk and he found the bracelet that had gf on it. on the day that charles went to have lunch with camila and gave her her bracelet, diana went to have lunch with her two sisters, sarah and jane, she told her sisters she could not go through with it. she wanted to run away and call off the wedding entirely. fear and anxiety all playing into this. they said too late dutch, your face is already on the tea house. she thought about what her sisters said and she rallied because she is a proud person. diana had this sense of courage in grained within her to say nope, i am going to prove to everybody that i am going to turn up on my wedding day. i am going to show them. i am going to do this the right way. >> i think the rebel, the non-compliant came up because that was in there already. i think as she gather strengths again. sh she starts to come into her own. #. >> and this young woman on the verge of her wedding, she wanted charles to break off the relationship with camila. she wanted him to love her as much as she loved him. she wanted that from him. that was what he did. charles did break off his relationship with camila. diana really does have courage to stand her ground. >> i thought fine. i was able to recognize a determination to survive. >> wedding day in london. fine weather and ceremony and celebration. the early morning, lined thwith thousands of people. >> it was a carnival in the sun. a festival in the theme of red, white, and blue. the huge cheerful crowd that waited so long and patiently. i was the main anchor for the bbc coverage for the wedding. one of our cameras were outside the house as you can see behind me there. that means we'll get the first glimpse of the best kept secret of the wedding, the wedding dress. went upstairs and all the bridesmaids were there, diana was there. it was such a wonderful atmo atmosphere. everybody was smiling and happy. it's kind of surreal in a way because you could hear the people outside and the crowds. >> everybody was waiting for the famous carriage coming with diana and her father, el spencer. and you hear the clip clapper, the carriage rolls up. >> her father was quite a big man. there was a lot of diana and the dress and her father in the tiny charge. carriage. a bit of a challenge to get her in there. >> the world gets a first full glimpse of the fairy tale princess. i remember hearing to the camera man to get the shot she came out of the carriage. >> going tight, going tight. >> this is the moment so many of us have been waiting for. >> the wedding day of diana, loot at it, is it fairy tale? look at that train. >> they threw everything including the kitchen sink. it had silk and bow, it had ruffles. there was a ton of silk. it was light something out of disney. then that incredible train of it which looked magnificent which she was getting up the steps. >> diana came in on her father's arm. the gown was spectacular and she's such a pretty girl. she has very, very little makeup on today. she's so beautiful that she does not need any help from anyone at all. >> will thy love him and comfort him and keep him from sickness and health. so long as you both shall live. >> i will. >> take the charles phillip george. >> to have and to hold from this day forward. >> according to god. and there too i give you my trade. >> yeah, it's which fairy tale on made. >> the prince s the princess on their wedding day. >> so up and down the isle. i thought well, there we are. that's over with. >> they locked eyes for a quick second. i spot you, i am i am the fairy tale dress, i am up here with charles, i am marrying him, you are just a guest. >> the open arir. >> ♪ >> such a perfect story, here is this lovely young woman marrying prince charles, the most eligible bachelor in the world. the beauty of diana at this moment, the genius of diana was to triumph in a fairy tale to capture prince charming. i realized i have taken on enormous road that i had no idea as i was going into. no idea. pack your bags and cashback. earn 5% on travel purchased through chase with chase freedom unlimited. you do this for everyone? 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(woman) yeah, y-you did. ♪ we are farmers. bum-pa-dum, bum-bum-bum-bum ♪ at the wedding, diana had the choice of all of the deep royal tiaras. she chose to wear her own family's tiara. you just said no to the queen. incredible. >> that atmosphere of that crowd looking up at the balcony and seeing that charles and i were at the center of the middle. i think we all felt we were guests at their wedding and we were part of the beginning of something very beautiful. >> that famous kiss on the balcony, never seen before until then. i have seal the deal. it sent the message. i am now the pedesrincess of wa. ♪ she was optimistic and she was certainly head over hills in love with hem. she really preferred to him as perfect. >> at last, the fun farewell, young couple managed to gets away on their honeymoon. >> soon they were boarding the botanical, their home for the next two weeks. >> everyone trying to keep up so they can see the couple on the deck. >> diana now has to make the marriage work. however, not long after charles and diana boarded the ship, diana spotted a pair of cuff links that charles was wearing that she had never seen before. they were engravered with two seeds. do these two seeds recommend charles and -- >> she's on a world battleship. then she comes to scotland. she goes onto the royal estate of -- >> imagine a rainy country and clothes are the same of what your parents have been wearing for decades. >> going into the mud. it's rainy, it's dark. even in august and you don't expect that. >> everyone was delighted when the prince and prince access of whales tame along as well. >> the princess was studsing. the scotland that victoria and albert invented. >> it was the world family shooting and hunting and all of that. she hated doing that. >> she hated high heye yachting. >> this is it? i got to be here every 1ug. >> she look lose really like get me out of here. [ applause ] >> ♪ once they moved over to the palace, she assure that she will be fine in her new life and role. the diana that was still very much there insdecided this was e to adapt. >> diana is beginning her married life in london. it was right, we need to produce a baby and hopefully that baby will be a boy. that is how the royal family has worked for a thousand years. a god's send, i was lucky to have a baby on the way. >> williams is on the way. >> if there is one thing about diana, she was born to be a mother. >> she was magic with she was magic with children. >> but charles wasn't always there with her. charles was a busy working member of the royal family. that didn't stop when she announced her pregnancy. it couldn't stop. >> being a young pregnant woman with not enough support was not a good place for diana to be. >> diana is alone and facing the challenge of early motherhood entirely by herself. and she has no mother of her own to talk to. is she going to chat with the queen about how warm a mother the queen has been to her own children? no. >> it feeds into her issues around abandonment, low self-esteem, is she good enough, and all these issues start to resurface for diana. >> i felt so desperate, and i was crying my eyes out. so i threw myself down the stairs. bearing in mind i was carrying a child. the queen comes out actually horrified. shaking, she's so frightened. >> just like with bulimia, the self-harming and cry for help, someone needs to give me some attention. the same holds true with diana intentionally throwing herself down the stairs to have someone in the royal family take notice of her and notice that she is struggling. >> so much of what we know about charles and diana is an assumption, but duty would have made him recognize that his duty was not just to the monarchy and people but to the woman that he married. his duty to make her happy, giving her the kind of support and advice and comfort that she would have needed. ♪ because you're forever connected by love... two touching center diamonds, representing the connection you share. forever connected. the perfect gift to give this holiday. exclusively at kay. ♪ ♪ this is going to be fun. we're gonna string some lights. i'm going to my room. ♪ ♪ tada! ♪ ♪ kevin, where are you? kevin?!?!? hey, what's going on? i'm right here! i was busy cashbacking for the holidays with chase freedom unlimited. you know i can't believe you lost another kevin. it's a holiday tradition! earn big time with chase freedom unlimited. how do you cashback? chase. make more of what's yours. a 41-gun royal salute and then a volley of bells from westminster abbey and st. paul's. the new prince slept through most of it, the rest of london nursing its celebration hangover wasn't so lucky. >> the birth of a crown prince takes place only once in a generation. this is just what the doctor ordered. >> this is a moment to remember as the prince and princess of wales left st. mary's hospital paddington with their son. >> great excitement. thrill. the queen looked in the incubator and said, it's good to see he hasn't got ears like his father. >> diana is beaming. really, really happy. she's just produced the heir. >> age 20, which is terribly young, she had become a princess, a wife, and a mother. >> one moment i was nobody, the next moment i was princess of wales. mother, media toy, you name it. it was just too much for one person. >> diana was preparing for the christening. and you would think that as the mother of the baby, she would have a lot of say. >> royal christenings were done in quite a formal, traditional way. set formula, set photographers. >> michael che said to me as the queen's press officer, i will give you a list. and this is how it will happen. do not approach the queen. do not talk to them. >> i was treated like nobody else's business. nobody asked me when it was suitable for william. 11:00 couldn't have been worse. >> william never stopped crying throughout the whole photo call. >> why did she have to go along with it? well, because that's the way it always been done. that's the way it is done. and that's the way it always will be done in the royal family. >> the end pictures of the queen, queen mother, i was excluded totally. >> the christening fed into diana's worst fears of this royal, stuffy protocol. there is literally no getting away. >> and it's everything that she doesn't want. i have got to figure something else out to start to do things differently. >> three months after william was born, princess grace of monaco was killed in a car crash. a terry ghastly accident. >> diana felt very strongly about going to princess grace's funeral. princess grace had been very kind to her, and she felt a keen affinity with her. >> there are protocols about who goes to what. charles said initially no, that's not -- you know, i don't think that's a good idea. >> she goes straight to the queen, and the queen has quite a refreshing response. she says, well, if you feel that you're passionate about this and want to go, well, then do it. the queen's response empowers princess diana to step forward and say, i'm going to princess grace's funeral as a representative of the royal family. >> this is diana's first appearance on the international stage, and she nails it. she proves to the family but also to herself that she can do this, i've got this. >> from this point on, diana will dominate all royal coverage. but the question is, can the royal family cope with the new superstar in the palace? >> it was like having a rock star join the family. >> there was so much attention on me when i first arrived on the scene. >> it was di-mania. >> the one man she really wanted to adore her did not. >> the outside world, it's still the fairytale. but the reality is something completely different. >> just for diana to look camilla in the eye is a huge show of power. >> she wanted the life that she had hoped for, and she kept fighting for it.