Bruce springsteen putting their loss into song. When i see you laugh again ill see you in my dreams. President biden and the First Lady attending the memorial. In shanksville, pennsylvania the First Lady laid a wreath in memory of the people who overpowered, the heroes who overpowered the hijackers and spared the intended target. They defended ending the War In Afghanistan and that was born from the attacks. If you had told anybody we were going to spend 3 Million Bucks a day for 20 years to try to unite the country after we got bin laden, after Al Qaeda was wiped out there. Can Al Qaeda come back . Yes, but its back other places. Every place Al Qaeda is, were going to invade and have troops stay there . Come on. Former President Bush eight months after the insurrection condemned violence both abroad and at home. And we have seen growing evidence that the dangers to our country can come not only across borders but from violence that gathers within. There is little cultural overlap between violent extremists abroad and violent extremists at home. Then theres disdainful pluralism and their disregard for Human Life in their determination to defy national symbols. They are children of the same foul spirit, and it is our continuing duty to confront them. Cnns Arlette Saenz is at the White House. Arlette, the president and First Lady visited all three sites of the terrorist attacks of 9 11 today. Clearly that was very important to them to do that. Reporter yes, it really was. The White House said it was important for President Biden for him to be on hand at all three sites on this 20th Anniversary of those attacks of September 11, 2001. In a short while we should be seeing President Biden at the final of the three sites this afternoon. He and the First Lady will be laying a wreath at the pentagon where one of those planes crashed 20 years ago. They will be accompanied by Vice President harris as well as Doug Imhoff and general milley, the Joint Chiefs Of Staff. President biden started at Ground Zero where he listened as The Names of those fallen on September 11 were read aloud. He was also joined by former President Obama and former President Bill clinton. He then made his way to shanksville, pennsylvania to lay a wreath at that site there, and also walked to the very site where the boulder, where the impact of that Flight 93 crashed down. The president speaking to reporters said that those actions taken by the passengers and crew on that flight were acts of genuine heroism. And the president also stopped by a Fire Station, which the shanksville volunteer fire department, which was the first Fire Station firefighters onsite in that crash in shanksville, pennsylvania. The president spoke to reporters as he was there and once again defended his decision to withdraw American Military presence from afghanistan, ending a 20year war that began after those 9 11 attacks. Take a listen. 70 of american people think it was time to get out of afghanistan spending all that money. The flip it have is they dont like how we got out. But how else could we get out . We pulled up in a 130 and said, anybody who is involved being sympathetic to us so get on the plane. We would have people hanging on the wheel well. Reporter any moment now we should be seeing President Biden there at the pentagon. I went back and took a look at a portion of his memoir where he talked about that September 11th 20 years ago. He had been on the Amtrak Train traveling from his home in wilmington, Delaware To Washington, d. C. Received a Phone Call from his wife, jill biden, where she relayed The News of those attacks. He said when he walked outside Union Station after his Amtrak Train arrived, he could see the haze of smoke coming in the distance beyond the capitol. That was just after the moment where that plane crashed into the pentagon. So much of President Bidens political career has been shaped by these attacks on September 11 20 years ago, and today he is about to pay the final tribute on this long day of remembrance as he wanted to honor the lives and sacrifices made by so many this day 20 years ago. Yes, he is certainly the consoler in chief on this day, Arlette Saenz, visiting lower manhattan, shanksville, pennsylvania and now pentagon there just outside of washington, d. C. In northern virginia. We should see the president and first Lady And Azs arlette was mentioning, General Austin and general milley should be there. Well keep an eye on that camera at the pentagon and bring you coverage of that president s visit for the Wreath Ceremony in a few minutes. As observers observe the 20th Anniversary of 9 11, its the first time weve done so without any troops in afghanistan. Nick valencia joins us in kabul. Arlette was just playing some of that sound from President Biden. He was in shanksville, pennsylvania. Let me get your take. What are your thoughts on what the president had to say today defending his withdrawal, his handling of the withdrawal from afghanistan . Reporter yeah, jim, i think that, you know, the reality on the ground here was once people knew the United States was going to leave and was leaving in a hurry, there was going to be a huge rush of people because they knew that the taliban was coming to town. Many people still fear the taliban from 20 years ago. They knew that their opportunity to get out was going to be a limited one, and thats why we saw the huge crush of people. There was still plenty of people here that want to get out. They had those experiences under the taliban, many of them 20 years ago. They had something different, they had improved lives here, and the reality is the taliban is not going to be able to deliver the same level of human rights, very likely the same level of economy, the same level of opportunities. Its going to be a much different picture for women at the moment. Theres the president and First Lady arriving at the pentagon for this Wreathlaying Ceremony. You see the Vice President , the second gentleman, as well as the defense secretary. I want to bring in a president ial Historian Doug Brinkley as we work on the audio of Nic Robertsons live shot. Doug brinkley, as were watching this moment, i just wanted to get your thoughts, your Ref Reflection on this day. Weve seen President Biden play this role of consoler in chief. How are things playing out at the pentagon . Theres the president and the First Lady, Kamala Harris the Vice President just paying their respects at the pentagon. For the 184 people who were killed when the hijacked american Airlines Flight 77 crashed on the ground there on 9 11. Here to talk about the events of that day are Historian Doug Brinkley and Arlette Saenz at the White House. Doug, let me go to you first. What are your thoughts . Weve seen the Commander In Chief act as the consoler in Chief Today at all three sites that were impacted on September 11. Your thoughts . I thought President Biden did a marvelous Job Today of commemorating the 20th Anniversary. First, as you mentioned, jim, going to all three sites to really Grieving And Mourning in remembrance, but also talking about the resilience of america, talking about that were going to be united. Hes had the unusual its kind of like a bookend in History Today where george w. Bush who was present for 9 11 connected january 6, the insurrection, to 9 11. And Joe Biden is talking arduously about not tolerating Al Qaeda anymore. So the president hit the right tones today, and i think anybody who has been watching our coverage on cnn has to be moved by the way our entire nation is really responding 20 years later from that cataclysmic day that lives in infamy like Pearl Harbor or january 6. Just like the attack on the World Trade Center was an attack on civilians and resulted in the deaths of so many Police Officers and firefighters and first responders, the Attack Po on the pentagon was an attack on a military building, the headquarters of our military, and i think its cemented in so many minds in america that this was an attack not just on civilians in 9 11 but on our armed forces. I think it necessitated, i think, in the minds of so many americans a military response. Can you talk about that, and why the attack on the pentagon is so critical in how we think about 9 11 and talk about 9 11 . Well, The Pentagon In American History up to that point was sort of an impenetrable fortress. The fact that flight 77 could hit into the pentagon put out that gaping wound, kill so many of americas best and brightest people working in Public Service for our national security and our global Foreign Policy. It was jarring. I mean, the World Trade Center had been the looming towers. People had worried about an Al Qaeda strike there because of the airspace, but pentagon, nobody imagined, jim, that that could be a vulnerable target. And so i think it reminds us that our Homeland Wasnt safe. And it led george w. Bush to create homeland security, to start tsa making our airports and port facilities safer, and created in our country a new kind of Security State the way Harry Truman maybe created a national State Right after World War ii with cia Joint Chiefs Of Staff and national security council. George w. Bush now had to think about the homeland if a new way. None of us felt safe whether you went to a mall or a Baseball Game from terrorism from abroad. But in recent years, we have to be worried about terrorism at home, and that was the Point George w. Bush drilled home today. Were continuing to watch President Biden at this Wreathlaying Ceremony at the pentagon, the third of his three Trips Today visiting all three sites that were attacked on September 11th. Arlette, let me go over to you at the White House. On 9 11 when officials and politicians were urged to evacuate washington, d. C. , Thensenator Biden was at the capitol as Vice President. He said he owed the 9 11 victims a personal debt of gratitude. Its thought that day and in years since that Flight 93 was headed toward the capitol. And Joe Biden has spoken about all of this passionately over the years. Can you talk about that . Reporter yeah, President Biden is no stranger to these remembrances of September 11. He was then a senator from delaware, the chair of the senate foreign Relations Committee on that day 20 years a ago, was outside the capitol shortly after the attack on the pentagon. Over the course of 20 years, biden has visited many of these sites as Vice President. I had a chance to travel with him in 2012 to shanksville, and i remember the power and the somberness of that moment, and you could tell you were really on sacred ground, something that the president has taken very seriously as he has gone to visit each of these sites today, wrapping up right now at pentagon. But this 9 11, this 20th Anniversary, while biden as been and participated in these types of remembrances in the past, it is his first as Commander In Chief. And you have to imagine that the moment weighs a bit heavier for him now as president of the United States, especially as he has made the decision to withdraw, end the 20year War In Afghanistan, something that in these final weeks as that drawdown took place, it was rather chaotic. There was the loss of 13 servicemembers in those final days, and it was just a few weeks ago that the president was on hand at Dover Air Force Base in delaware as the remains of those 13 u. S. Service members came back to the United States. If you couple that with this 20th Anniversary, you have to imagine that it is a particularly poignant and somber day for this president as, really, he was on hand as a senator in those moments after this terror that the September 11 attacks brought 20 years ago, and now he is entering this new phase as president as hes trying to turn the corner from that 9 11 era and bring the country together in unity after weve seen this pandemic raging and claiming so many lives in the country, the president deciding to end that War In Afghanistan, trying to take the country into that post9 11 era as weve seen play out with some of the decisions that hes been making. But this is certainly a somber day. He was on that train, Amtrak Train, from Delaware To Washington when he learned The N news. And when he leaves here from the pentagon, he will be going back home to wilmington, delaware to reflect on the remembrances of this day that have weighed so heavily on people across the country. Arlette, President Biden uniquely suited to act as the consoler and in chief on this d. Doug, its difficult to think there is an entire generation that has no memory of 9 11, or they have a memory of 9 11 as young children. Yet they live in a world that was so greatly defined by it. Can you talk about that . Yeah, you know, just the other day, because of the anniversary, i asked my students at Rice University where i teach what year they were born, and i was startled to be reminded they werent alive on 9 11. This is ancient history where perhaps the events of World War ii are ancient history in my time, yet they live in a post9 11 world. The United States became a Kingdom Of Fear in many ways. Yes, there was that short period where the american flags prevailed and we had Unity And George w. Bush had 70 approval rating, but 9 11 made the Bush Administration Focus on Foreign Policy and building what is called will union astonianism. And climate change, which for so many people is a big issue, got neglected in the bush years because of our pursuit of global terrorism. And the irony theyre in college 20 years later and looking at this history, and you cant say we won the War In Afghanistan. We went in to take the taliban out, and the taliban is here today, but we can reflect on the service of our men and women and the incredible job they did in afghanistan and iraq, responding to america under siege. And you try to remind young people of that heroism and Thats Something that goes eternal. Both Biden And Bush today, i thought, jim, did a nice job of reminding people, our whole countries, of what everyday heroism is all about. What can you say to the firemen and the policemen and Law Enforcement that stepped up and made America Look Brave and great 20 years ago. The stories will continue. We go to the pentagon. You said, jim, a while ago you went to shanksville, and thats becoming, as Kamala Harris said today and you said, sacred ground. You need to go Visit Shanksville as if you would go to Valley Forge in Pennsylvania Or Gettysburg where lincoln gave the gettysburg address. The history of 9 11 is still with us even for young people who werent born back then. Doug, i just think about, you know, with regard to shanksville, if that plane had been successful in hitting the capitol just how devastating that would have been to the United States. Theres just no question about it, how heroic those actions were on that day, and i think youre absolutely right in terms of how we reflected on 9 11 in thinking about not just the people in shanksville but obviously our heroes at Ground Zero, and our heroes who responded to what was a catastrophic event at the pentagon where were seeing President Biden and the First Lady right now. Just a remarkable moment to see President Biden. He looks like hes leaving the scene now there at pentagon. Just a remarkable moment in our history to see President Biden, who is no stranger to washington, five decades in washington. And here he is taking america through this just important remembrance on this day. Doug brinkley, Arlette Saenz, thanks so much. Well have more to talk about, of course, all of this. Lets take a quick break. Well be right back. Wait. Do o thank our moms twice . I dont know. laughs breyers. 100 grade a milk and cream, and loaded with delicious cookie pieces. Better starts with breyers. Why New Woolite . Because it was specially formulated to protect synthetics and blends from damage in the wash. Like fading, stretching, and pilling. New woolite has evercare, a first of its Kind Formula that keeps todays fabrics looking like new. New woolite with evercare in 2016, i was working at the Amazon Warehouse when my brother passed away. And a couple of years later, my mother passed away. After taking care of them, i knew that i really wanted to become a nurse. Amazon helped me with training and tuition. Today, im a medical assistant and im studying to become a registered nurse. In filipino youll always be in my heart. You have the best pizza in town and the worst wait times. You need to hire. I need indeed. Indeed you do. Indeed instant match instantly delivers quality candidates matching your job description. Visit indeed. Com hire im steven, im 52, and im a makeup artist. I met my husband in 2002. I miss those eyes. Do you think you could fall in love again . Im so ready, you know . So, what do you see when you look at yourself . I see a really long life lived of vast experiences. Botox® cosmetic is fda approved to temporarily make frown lines, crows feet and forehead lines look better. The effects of botox® cosmetic may spread hours to weeks after injection, causing serious symptoms. Alert your doctor right away as difficulty swallowing, speaking, breathing, eye problems, or Muscle Weakness may be a sign of a lifethreatening condition. Do not receive botox® cosmetic if you have a skin infection. Side effects may include allergic reactions, injection site pain, headache, eyebrow, eyelid drooping, and eyelid swelling. Tell your doctor about your medical history, Muscle Or Nerve conditions, and medications including Botulinum Toxins as these may increase the risk of serious Side Effects. See for yourself at botoxcosmetic. Com why Bother Mastering something . Why handtune an Audio System . Why include the most advanced active Safety System in its class. Standard . Because when you want to create an entirely new feeling, the difference between Excellence And Mastery is all the difference in the world. The lexus es. Every curve, every innovation, every feeling. A product of mastery. Get 1. 9 Apr Financing on the 2021 es 350. Experience amazing at your lexus dealer. Life is full of surprises when you least expect it. woman laughs and open. What happened to all your things . I know you needed a place to study, so. And other times, it pays off knowing what to expect. At university of phoenix, you can count on fixed, affordable tuition from the moment you enroll to the day you graduate from your program. Learn more about our Tuition Guarantee at phoenix. Edu as we mark 20 years since 9 11, it will be the first time weve done so without any u. S. Troops on the ground in afghanistan. Cnns Nic Robertson joins us now from kabul. Nic, you were in afghanistan when 9 11 happened. We were just talking a few moments ago when the president arrived at the pentagon so we had to cut your live shot short, sorry about that, but tell us about 20 years ago. Reporter it was hard to get a real sense of what was going on, because afghanistan at that time was isolated from the rest of the world. The taliban did not allow televisions. I was trying to call. I had quarters. When eventually someone picked up at cnn, they just said, its crazy here, and hung up the phone. I called my wife who was reporting from cnn in london, and as we were on the phone, the second Plane Hit the second tower. And at that moment i remember realizing this is clearly terrorism, and the only group that was liked to do that was in Al Qaeda. Ive been in afghanistan on several occasions by then already because of Al Qaedas terrorism in the United States in tanzania. I knew this was likely to come back to afghanistan. That evening we had the taliban on Television Broadcasting it live around the world denying that Osama Bin Laden had done this, denying connections to Al Qaeda. Ten years later, that same taliban official who was the Foreign Minister then, was still in denial about it. Okay. Nic, lets listen to something the taliban told the Police Chief in an exclusive interview about how theyre different than 20 years ago. Lets listen. Translator there is no difference between the laws 20 years ago and now. Only back then the u. S. Was too powerful. They were doing a lot of propaganda. Nic, what do you make of that . Reporter yeah, this is what weve been hearing from the taliban, that they are going back to the strict interpretation of islamic law. Theyve been laying that down for border crossings, education, telling women to stay at home and not show up for work in government offices. Whats really interesting here is that same Police Chief when he was asked, what instructions are you getting from the higherup in the taliban . He said, actually, were not getting any instructions. Were just sort of following the islamic law and the islamic rule. So back in the day the taliban were cutting the Hands Offer of thieves, they were hanging people in football stadiums, they were stoning adulterers. That question is alive today in kabul, will they do the same Thing Today . They are hinting that they will be different, perhaps they wont be cutting off the hands of people. But when the police was asked that question in that interview, he said, its up to the court, its up to the judges. Its just not clear if the taliban will be doing that same sort of thing again, cutting off peoples hands for thieving. It takes you back to the middle ages and it takes the people of this city and the rest of the country back 20 years and much more into a lot of fear. Of course, and what is the likelihood that afghanistan will become a Safe Haven for Terrorist Groups again . That is obviously the major concern here in the u. S. The president says his administration is obviously keeping an eye on things, but he doesnt want to go and invade countries in order to keep groups like Al Qaeda in check. He says thats not the right approach. What are your thoughts . Reporter look, Al Qaeda is still here. Thats very known and very clear. The taliban have promised that Al Qaeda would not use afghan soil to attack the United States in the future. But as we found on our drive here to kabul just a couple of days ago, the taliban do not control this country. There are rogue elements out and about today. It is well known here that the Talibans Agenda and fighters have mixed and crossed over over the years with both Al Qaeda and with other similar groups who are still here, still operating. There have been Brothers In Arms shared fighters. The real understanding here is that the taliban can not term their grassroots fighters on these other groups who share the same idealogy. They might have a slightly different intent on who theyre going to attack, but they share the same idealogy of fighting together. The idea the taliban could turn on them and not have their own fighters turn against the taliban government, that doesnt hold water. So what does that tell you . It means that those groups like Al Qaeda can remain in the country, can exist here. The taliban doesnt have rights across the whole country so they can plot and plan their own agendas, and we dont know what those agendas will be, jim. Thank you very much for that analysis. My next guest was thousands of miles away from Ground Zero when the attacks happened. He made his name by investigating plots before the attack and getting invaluable information from them. Hes also the author of The Black Banners Declassified the War On Terror of 9 11. Tell us, you were in yemen at the time . Walk us through what happened. I was in the embassy in yemen. We were working on the investigation, and a colleague of mine walked into the office and he said that a Plane Hit the World Trade Center. We thought maybe a Cessna Plane or an accident. Then another Plane Hit the world trade tower. We knew instantly that we were under attack. The moment the second Plane Hit, i had No Doubt in my mind that Al Qaeda was behind the attack. At the time we rushed to the phones, were trying to reach our office. Our offices were on 26 Federal Plaza but close to the World Trade Center. Unfortunately, the lines were down. We could not reach anyone. We tried to reach headquarters to find out whats going on, and eventually everyone was heading back home to help with the war that we are under, the attacks we had again under. Yemen, at the runway, i had to put a secure satellite. We gtot a Phone Call from Head Quart eers that we needed a sece satellite, and i stayed in yemen to follow up on leads from some of the attacks. After that we went back and we started to show pictures to Al Qaeda subjects that we know in yemen. One of them was bin ladens personal bodyguard and he spotted seven of the hijackers as being Al Qaeda members, and at that point we were 100 sure that it was Al Qaeda who did this. And when you were in that room that helped kill thousands of americans, what were those moments like for you . Its so difficult. I lost friends, mentors, the World Trade Center attack. So to go and look swaunt who you know was employed. You tried to keep it all together, which means, but its a job we had to do. Ali, did these suspects tell you why they did it . Oh, yeah, basically the same thing. Bin laden talks about his Declaration Of War in 1996, and in 1998 he issued to kill americans. America is, you know, the source of all the evil of the muslim world. America is stealing the wealth of muslims. They are killing iraqi children. Was there any remorse . Absolutely not. Actually, they were very proud of what they did. We saw some guy once in a while who was apologetic of what had happened. They felt we were in a war and that they would win that war. They had No Doubt in their mind that eventually they would be on the other side. President obama vowed to close guantanamo. Obviously that didnt happen. Whats your thought of what should happen with that facility and prisoners who are still there . Were seeing Congressman Sheikh mohammed is constitutional going through the legal process. Guantanamo. There is very disappointing to a lot of americans who wish this had been dealt with years ago. Yeah, with guantanamo, babe you could make an argument that it was a necessary evil. 20 years ago f. These guys need to be brought to real american justice, and i believe article 3 courts, regular courts can deal with their cases. Unfortunately, in the techniques program, the Torture Program made it very difficult to accomplish any kind of justice for the families, and, you know, with these people getting the sentences that they deserve. Th thmpls its going to be difficult to get any evidence against them in a court of law without disclosing what they endured when they went to a different place, or in guantanamo. Absolutely. And its a good reminder of what we went through in addition to what occurred on September 11. Ali soufan, thank you so much for all the Work Youve done over the years. We appreciate it and offering your insights on this very important day. As we go to break, we want to show you a live picture, if we have it, of the freedom tower. There it stands in New York city. U its just a beautiful sight. If youve never been to lower manhattan to look at The New building there, the relatively new building there, the freedom tower, you really should take the opportunity. I earn all this cash back . Oh, i gotta tell everyone. Hey rita, you can earn 3 on dining, including takeout bon appetit. Hey kim, you earn 5 on travel purchased through chase way ahead of you. Hey neal, you can earn 3 at drug stores buddy, im right here. Why are you yelling . Because thats what i do youre always earning with 5 cash back on travel purchased through chase, 3 at drugstores, 3 on dining including takeout, and 1. 5 on everything else you buy. Chase. Make more of whats yours. [whispered] Air Wick. Do you want more control of your fragrance . The Air Wick scented oil warmer has five settings, not three, for better Frangrance Control than febreze plug. Take control of your fragrance with Air Wick. What happens when we Welcome Change . We can transform our workforce overnight out of convenience, or necessity. We can explore uncharted waters, and not only make new discoveries, but get there faster, with better outcomes. With app, cloud and anywhere workspace solutions, vmware helps companies navigate change meeting them where they are, and getting them where they want to be. Faster. Vmware. Welcome change. [ the Addams Family Theme playing ] theyre nice but irritating their excitement can get grating theyre dressed for pastry baking the progressive family theyre helpful but annoying they always leave us Snoring Accidents are boring with the progressive family so. When do you all Go Home . Never were here for you 24 7. How terrifying. Protection so good its scary. The Addams Family 2 playing october 1st. Subway®. Has so much new it didnt fit in our last ad. Like The New delistyle ovenroasted turkey. And new hickorysmoked bacon. Its the eat fresh refresh™ at subway®. Theres so much new we dont even have time for this guy but im Tom Brady oh, and theres smashed avocado too in business, its never just another day. Its the big sale, or the big presentation. The day where everything goes right. Or the one where nothing does. With Comcast Business you get The Network that can deliver Gig Speeds to the most businesses and advanced cybersecurity to protect every device on it all backed by a dedicated team, 24 7. Every day in business is a big day. Well keep you ready for whats next. Comcast business powering possibilities. Its been 20 years since 9 11, and two decades later, ask anyone who was alive during the attacks on that Day And Theyll tell you where they were when that happened. Ann compton joins us. A familiar face in that briefing room. Ann, you were in that Florida Classroom when george w. Bush first learned about the attacks and Air Force one. The president at the time was reading to some School Children and then annie card, told him about it. It was amazing what little we knew in that classroom. Annie card walked in and whispered to the president and stepped back. What we did not know, but the president knew, is that he had already asked the Intelligence Community what could Al Qaeda Do To Americans On American Soil . So Andy Card very carefully said, the second plane has hit the second tower. America is under attack. At that Moment George Bush got his answer from the Intelligence Community. This is what they could do. And i think he knew instantly, and you could tell it from the look on his face. Everything changed at that moment. Not just for the country but for President Bush. Look what changed that day. He got on Air Force one determined to go back to washington. He had only been president for less than eight months. That first year is so vulnerable for the president. He didnt have a full staff in place, he was still pushing the to d domestic agenda. He said, the planes just hit. Air force one felt it needed to go to a much higher altitude and that further destroyed his ability to talk to people on the ground. And he wanted to go back, and he was asked at one point by Vice President cheney, who technically is not in the chain of command, should u. S. Military jets shoot down any other Plane Civilian Jetliner being suspected of being hijacked . The whole idea being, you lose lives in the air, you dont lose them on the ground. But what president enters office saying, i may have to do this. Its unclear whether the president gave his thumbs up before cheney passed it on or whether it was after. The president agreed either way. That flight was already nose down into shanksville, and they did not know it, we did not know it. And the two jets that were up there looking for the plane didnt have time to get any weapons on board, so the colonel said, ill aim my jet at the cockpit, you aim at the tail. Unbelievable. So many memories come flooding back and its just wonderful to talk to you about them. But i want to ask you about something the former president said today, because he really, i think, jumpstarted a conversation that i think maybe needed to be had in this country. He talked about the threat the country faced 20 years ago, and he talked about the threat that the country faces from domestic extremists now, essentially saying domestic extremists are no different than foreign extremists. What did you think about that . He did it somewhat delicately, but, man, thats pulling a pin on a grenade. And his administration in over eight years as a wartime president , of course, left the legacy of not only afghanistan but iraq and the financial collapse at the end. So his record is already mixed. Americans are all over the lot on his presidency. This is going to further complicate that. There are people who are going to say, hes right. Domestic terrorism does have a parallel. There will be others who say, why didnt you speak up earlier . Why did you wait until you had been out of office for how many years is this now, and why not speak up . But he clearly chose an audience that was huge to do it today. He certainly did. And i wanted to ask you, because you also know President Biden from his days as Vice President very well. And as senator. And as senator, of course. And he was very much acting like the consoler in Chief Today. Did not deliver formal prepared remarks. He made some comments to reporters in shanksville earlier in the day, but what are your thoughts on how President Biden handled this day . The way i look at it, he is uniquely suited for these moments. He is, but he is the president that comes after all this. Hes the fourth american president who has dealt with 9 11, the fallout, afghanistan, iraq. So he clearly felt that this was not his voice. He is the one who ended afghanistan, as difficult as those last weeks have been. To let the voices be george bush, who does not always speak on the anniversary, to let the presence of former president s Bill Clinton and Barack Obama be standing there, and let other voices speak today. The consoler in chief is everything from natural disasters to those last casualties coming back from afghanistan. Ann compton, we are so fortunate to have had you work on the Press Conference in the coming days. Thank you for being with us. Thanks, jim. We will be right back. We keep you smiling with flexible financing on treatments you need from Routine Care and dentures, to implants and clear aligners plus convenient appointment times in the evening, weekend or right now. Start your Treatment Today for zero down plus zero interest if paid in full within 18 months and bring on lifes happiest moments. Call 1800aspendental or book online today. What does it feel like to sell your car to carvana . It feels amazing. When you get a great offer in seconds. all cheering it feels too good to be true. Its kicking back and relaxing as we pick up your car. And when you get paid on the spot, it feels like scoring big. You know the feeling. You just never imagined you could get it from selling your car. Well, with carvana, you can. Experience The New way to sell a car. Lovely Day instrumental my Heart Failure Diagnosis changed my priorities. I want time for the people i love. My heart doesnt pump enough blood so my doctor gave me farxiga. It helps my heart do its job better. Farxiga helps keep me living life and out of the hospital for heart failure. Do not take if allergic to farxiga. Symptoms of a serious allergic reaction include rash, swelling, Difficulty Breathing or swallowing. Stop taking and seek medical help right away. Tell your doctor right away if you have red color in Urine Or Pain while you urinate, or a genital Area Infection since a rare but serious genital infection may be lifethreatening. Do not take farxiga if you have severe Kidney Problems or are on dialysis. Other serious Side Effects include dehydration, sudden Kidney Problems genital yeast and bacterial infections in women and men, urinary tract infections, and low blood sugar. Stop taking farxiga and call your doctor right away if you have symptoms of ketoacidosis which is serious and may lead to death. More time with her . Sounds good to me. Farxiga if you cant afford your medication, astrazeneca may be able to help. Ok everyone, our mission is to provide complete, balanced nutrition for strength and energy. Whoo hoo ensure, with 27 vitamins and minerals, now introducing ensure complete with 30 grams of protein. That is Broadway Star Chris Jackson performing at Todays Service at Ground Zero. Jackson played in the musical hamilton. I am speaking with ann cterry. She is the voice of justice. She lost her Husband Tom in the World Trade Center. Terri, we cant imagine the gravity of this day for you and how every 9 11 must weigh on you and your children. Your youngest was just four days old, is that right, when the attacks happened . Yes, that is correct, justin was four days old. I would say this anniversary is more painful because the realization that 20 years have gone by since, you know, tom was here with us. The children were young back then and now theyre young adults. Hes just missed out on so much and weve missed having him at all of our Life Events whether Theyve Been Celebrations or difficult times. Its just been hard without him. What do you remember the most about that Last Call you had with your husband . Oh, the fear and the panic in his voice and in the voices behind him. It sounded very frantic in the background. Tom worked on a desk on wall street. I heard Scream Aning and noise 20 years, but this was very different. He said a plane had hit and he was going into the stairwells to try to get out and had hoped for as soon as we hung up the phone is when the pictures came on the television set, and when i saw that gaping hole and that fire and that smoke, i realized just how serious and horrible it really was. We were just looking at a picture of you and tom a few moments ago, and what a lovely couple. Just beautiful smiling faces. Terri, you and other families have waged a long fight for documents related to the 9 11 investigation to be declassified and released. President biden, as you know, has ordered that process to begin. What does that mean to you . What answers would you like to have . It means everything to us. I mean, its been a long fight, and we got this Executive Order by starting to work on the process almost a year ago, last october, and when it finally came through Senator Menendez office, the 9 11 transparency act, we were then able to get it to the president who turned that piece of legislation into the Executive Order that exists today. And what were hoping to find in that is exactly what we have believed for many years is that the saudis were heavily involved in the attacks of September 11. Were hoping that more names, higher officials will be named in these reports. More details about how the attacks were planned and plotted and how the money was transferred. There is so much information in this 10year investigation into the saudis by the fbi, and this is just the beginning. This is the 2016 summary, 16 pages of that. It was due out today as the deadline and they havent met that deadline yet. Any good faith we had with the White House is diminishing as the hours go by. It certainly sounds like youre going to stay on top of it, and my hats off to you for that. Let me ask you about this community of 9 11 families, survivors, families like yours. What has that been like in terms of being a part of this community . I know you talked to the other families. You share this this hole in your he hearts. What do you want this country to know about these unique Human Beings . That we have suffered immeasurable Pain And Loss and nobody should have to go through this agony and fear. For my family and many others who never had any belongings, i never even got back his wedding ring. But this community, who i met for the first time yesterday, we are an instant family. We share this bond with this Terror Attack that hit our nation and profoundly changed our lives forever. But there are so many people doing good things, and we would love for the world to go back to the way it was before September 11. Since we cant do that, we would really like to see the unity in this world that existed before september 12. That is so important. We all want that for our country. Terry strada, thank you for sharing your story, Toms Story and the best to your family at this time on September 11. Thank you. Youre live in the cnn newsroom. Im jim acosta. 20 years ago our