"I decided that whatever I do, I will do the best," Suhs said. In his lifetime pursuit of this lofty ambition, the 73-year-old Austrian immigrant has earned a reputation as someone who expects from his employees as much passion and commitment to the craft as he has. "That overshadowed everything," Suhs said in regard to his belief that everyone on his team should be working synchronously toward the same goal of service excellence. "The commitment of the team has to come through. I've shared this analogy with people in multiple languages: 'I'm the conductor and you're the orchestra.' The only answer I should hear from anyone on my team is one answer: 'yes, chef.'"