Caithness advice bureau volunteer's star quality is recognised with award By Alan Hendry Published: 13:40, 20 December 2020 Get the Courier and Groat sent to your inbox every week and swipe through an exact replica of the day's newspaper Susan Gower with her Highland Volunteer award. A Citizens Advice Bureau volunteer in Thurso has been hailed as "an absolute star" after receiving an award for all her efforts. Susan Gower was presented with a Highland Volunteer award from Caithness CAB in recognition of her support to the organisation over the past 15 years. Bureau manager Isobel Mackay said: "Susan has always been a great help to the team and will volunteer to do any task.