BT MindRush 2021: Tech adoption huge upside of COVID-19 pandemic, says Apollo MD Sangita Reddy BT MindRush 2021: According to Dr Sangita Reddy, one of the drastic changes that she saw during the COVID-19 outbreak was the low footfall of patients in the hospitals because many people were scared that they would get infected by the virus BusinessToday.In | January 23, 2021 | Updated 14:41 IST Ashish Shah, COO and Co-Founder, Pepperfry and Dr Sangita Reddy, joint managing director, Apollo Hospitals There is not a single company whose business was not hit by the coronavirus, even for a brief period. However, there were also some businesses that swiftly brought changes in their strategies with the help of technology to beat the impact of the pandemic.