Points, but others, however, more work remains to be done. And we are not a there yet. When i look across the full range of issues, im clear weve made considerable progress on the issues that matter. American founder of the International Adult magazine playboy, hugh hefner, has died at the age of 91. Its five oclock, our main story. Ryanair is being threatened with legal action for persistently misleading passengers about their rights. The move by the uks air regulator follows the cancellation of thousands more flights, affecting travellers through the Christmas Period and well into march next year. The Civil Aviation authority says its launched enforcement action, which is a First Step Towards a law suit. Ryanairs problems are due to a shortage of pilots, because of annual leave commitments. Our Business Correspondent theo leggett reports. Ryanair has already annoyed hundreds of thousands of passengers by cancelling their flights. Now the head of the Civil Aviation authority says he is furious with the airline as well. The company, he says, has been misleading its customers about their rights. Consumers shouldnt have to choose between low cost fa res and their legal rights, and that at the moment seems to be what ryanair is saying you can either have cheap fares or your legal entitlement. Under eu law, if yourflight is cancelled, your airline has to offer you a seat on another service, and if it doesnt have another appropriate service itself, it has to book you with another carrier. It seems ryanair is only offering seats on its own aircraft, and for some passengers that isnt appropriate. Since the caa made its complaint, we have been contacted by some passengers. Matthew rice said, for example, he had been asking specifically for a seat on another carriers service. He said over web chat, you are obligated to re route me. And the response he got was, no, i am not. Ryanair insists it complies fully with the law and has reminded its Customer Service agents about passengers rights. It says it is talking to the caa. Simon calder thinks that the situation is unprecedented. For the aviation regulator to reprimand ryanairfor misleading the public on an industrial scale is simply unheard of, and i think it is going to do a lot of significant damage to the airline. Rya nair has cancelled 20,000 flights so far, some 700,000 people have been affected, and travellers like these people in edinburgh seem increasingly unimpressed. I feel sorry for the people that use ryanair, really, and it is really quite bad for them. It will lose a lot of business, that is definite. It isjust crazy, isnt it . How can they be so disorganised . It is ridiculous. They have made a bit of a mess, havent they . A bit of a catastrophe for them. If ryanair doesnt do what the caa is asking, it could face heavy fines, but there is also its reputation to think of. The question now is whether low fares can compensate for any damage done to its brand. So if you were due to fly with ryanair what are your rights . Joining me now is guy anker, managing editor at moneysavingexpert. Com. Good evening. So you are booked on a flight, good evening. So you are booked on a flight, you discover it is not going to happen, what is your best course of action . You are right that you either have to have the flight refu nd either have to have the flight refund and or, as we heard in the package, be put on an alternative flight, it package, be put on an alternative flight, it could be ryanair or a flight with flight, it could be ryanair or a flight with another airline. But we are hearing, even after the sea aa came out with its unprecedented reprimand, we are hearing examples of ryanair still reprimand, we are hearing examples of rya nair still not reprimand, we are hearing examples of ryanair still not adhering to the policy. Before i left the office to come here, i saw a chat similar to we heard in the package, just before two oclock, where an agent very clearly set to a passenger, we will not put you on another airline. The passenger pleaded with them, because they were trying to go to a particular event in hamburg, and the alternative ryanair option was not suitable. 0n alternative ryanair option was not suitable. On top of that, ryanair, oi suitable. On top of that, ryanair, orany suitable. On top of that, ryanair, or any other a line, has to look after you if you are inconvenienced. Lets say you were due to fly out of liverpool, and they moved you to manchester airport. If you add parking at liverpool and you could not cancel, they need to give you the money back. If you have to stay abroad, they need to put you up in a hotel or suitable accommodation while you wait for your flight. But ryanair is while you wait for your flight. But rya nair is often while you wait for your flight. But ryanair is often making people demand these, these are not coming automatically, so it is important people know their rights. Are any of those rights affected by how far into the future the flight was due to ta ke into the future the flight was due to take place . What ive said, no, but there is Something Else if they tell you of a cancellation within iii days of the flight, you may be due additional compensation on top of that. For this particular batch of flights, because we are talking quite a long way into the future, we are probably going to miss that, but the people who were told last week that their ryanair flight told last week that their Ryanair Flight was cancelled, delayed, they may be due alternative compensation if they were given less than two weeks notice. What if you are booked a reasonable time into the future, and along with that comes a hotel booking, car hire, the kind of things that might often occur where do you stand there . This is the other big problem. You are quite right, if you cannot get to your destination and the hotel is not refundable, you may have lost the money. Ryanair is not going to be giving you money back for that, and u nfortu nately giving you money back for that, and unfortunately it is a mixed bag with travel insurers. A lot of them are saying you will not be covered for this. Ryanair, on top of what we have been talking about, they are giving up to £80 in vouchers, but it isa giving up to £80 in vouchers, but it is a bit of an insult, if i think. If you have to fly on ryanair between october and march, i suspect people will not want to do that. Thank you very much indeed for that. Passengers faced delays at airports around the world today following problems with a computer check in system. The passenger Management System amadeus is used by 125 airlines. Long queues were reported at dozens of airports, including gatwick, paris Charles De Gaulle and melbourne. The computer failure has now been fixed. Amadeus apologised for the inconvenience caused. This afternoon, the cricket authorities, the ecb, have ruled that ben stokes, the england cricket vice captain, will not be considered for england matches until further notice. Earlier, video emerged, appearing to show him brawling outside a nightclub in bristol in the early hours of monday. Stokes was arrested on suspicion of causing actual bodily harm. His team mate alex hales who was with him, will also not be considered for selection. You may find some of the images in katie gornalls report disturbing. A night that spiralled out of control. This video allegedly shows englands vice captain, ben stokes, here in a green t shirt, involved in a street fight. The footage, published by the Sun Newspaper, claims to show the cricketer brawling outside a nightclub in bristol in the early hours of monday morning. Stokes was arrested after visiting the nightclub in bristol, the city where hours earlier england had played a one day international. He was held on suspicion of causing actual bodily harm and released under investigation. Today, stokes was said to be fragile and devastated following his arrest we need to know the full facts of what went on that night. He shouldnt have been in that position. I dont think being out at 2 30am on a monday morning is the right thing to be seen doing during the series. He has got to be the one who changes his lifestyle away from the cricket field. We want ben stokes the cricketer we have seen on the field over the last few years, we dont want that to change, but we need him to change off the field. It is not the first time stokes has faced scrutiny off the field. In december 2011, stokes was cautioned after obstructing a Police Officer during a night out in newcastle. Two years later, he was sent home from the lions tour in australia for repeated late night drinking, and in march 2014 he broke his hand after punching a locker. That ruled him out of the t20 world cup. 0n the field, stokes is regarded as englands best all rounder, the player australia would fear most ahead of ashes series. Members of the ecb board discussed disciplinary action and reviewed the video footage from the sun. This afternoon, it was announced that stokes and team mate alex hales will not be considered for International Selection until further notice. With his immediate future in the hands of cricket authorities and the police, his ashes dream seems long way off. Katie gornall, bbc news. 0ur sports correspondentjoe wilson is at lords for us now. Where does this leave things, do you think . It is interesting, the statement from the ecb has to be seen statement from the ecb has to be seen as statement from the ecb has to be seen as the beginning of their disciplinary inquiry, not the end. They came to this form of words having seen the video which they say. I dont think that conversation is going to continue a great dealfurther, conversation is going to continue a great deal further, which conversation is going to continue a great dealfurther, which is frustrating. We heard him, but as you will gather, we didnt see him move you will gather, we didnt see him m ove very you will gather, we didnt see him move very much hopefully we will hear more on that subject. And well be talking more about this at 5 40 with former cricketer and commentator simon hughes. Both the brexit secretary, david davis, and his eu counterpart, Michel Barnier, have given a positive assessment at the end of the latest talks about the uks withdrawal from the eu. Mr davis said the two sides had taken decisive steps forward. But mr barnier warned there were still differences on a number of issues, and it could be months before the talks moved on to a future trade deal. Richard galpin reports. Both david davis and the eus main negotiator, Michel Barnier, describe this, the fourth round of negotiations, as vital. An eu summits just three weeks away, and britain had wanted the first phase of the negotiations to be completed by then. Thats looking unlikely, but mr davis insisted there had now been significant steps forward. When i look across the full ranges of issues to do with our withdrawal from the eu, im clear we have made considerable progress on the issues that matter, increasing certainty for citizens and visitors, providing reassurance to our eu partners in regards to our mutual and financial obligations, and agreeing to some of the key principles in relation to issues arising from Northern Ireland and ireland. Last week, theresa may gave a vital speech in florence about brexit. It was more conciliatory it included an offer that britain would pay its dues to the European Union during a two year transition period which would follow our official departure in 2019, and her words seem to have had an impact. Translation i think that it is positive that theresa mays speech made it possible to unblock the situation to some extent and give a new dynamic to the situation, but were far from being at a stage, and it will take weeks or maybe even months, where we will be able to say, yes, 0k, there has been sufficient progress on the principles of this orderly withdrawal. The first phase of these brexit talks is all about reaching agreement on three key issues how much in total britain will pay to leave, the rights of eu citizens living here and british citizens in the other 27 states, and then the complex issue of the border between Northern Ireland and the republic. Despite david daviss upbeat assessment, its clear there are still very sharp differences between the two sides, and the clock is ticking fast towards our departure date of march 2019. Richard galpin, bbc news. 0ur europe correspondent gavin lee is in tallinn, ahead of theresa mays dinner with the eu leaders this evening. How much do you think has changed today, gavin, compared with the last round of talks . Well, i think there will be more of a skip and a harp in theresa mays steps in tallinn tonight, because the world has not changed, you know, there is a sense that suddenly the language at round four is more upbeat, and i think she will be particularly pleased for what people made of the florence speech, it seems to have opened a door in the sense that the language used by Michel Barnier is that the dynamic has changed. So things have moved, there has been a much better sense, he said, with him and david davis in the room, and that their teams have been together for the last four days, but time there is a step forward, but there are still problems with the three big problems, Citizens Rights, the irish border, and there are still no sense that the eu site know how much britain is willing to pay and for how long. Theresa may is talking about staying in the eu for two more yea rs, about staying in the eu for two more years, but do they pay up to that point . The eu says that is not clear. And to the ec] have a say on the Citizens Rights, and at the moment he me is saying no. So she gets here, and the other thing to bearin gets here, and the other thing to bear in mind is that she is not allowed to talk about brexit. We have been told from donald tusk s offers that this is not part of the formal dinner, so all of the leaders are here, and it will be a odd meeting to have, member, dont mention the b word. Interesting, thank you, gavin lee, in tallinn. We can now speak to the former conservative deputy Prime Minister lord heseltine, who is in our westminster studio. Do acknowledge the role the Prime Minister has played in helping this new dynamic . It seems as though offering money on a significant scale has helped, giving an indication that we are at least talking, but i thinkjust following your report, we have no grounds to think we have any clarity about the sort of deal that is on offer. We are not even really talking about the deal on offer, which is where the deal on offer, which is where the big export and investment issues will be determined. So from the point of view of the industrial and commercial world, there is no glimmer of ending the uncertainty, which is now affecting industrial and commercial planning across the whole spectrum. Were not talking about that broad deal, as you describe it, in part at least, because of the way the eu has determined the initial round of talks should be held. You see, this is where it is so difficult for the british commentariat to put over unacceptable message. We are the demanders, we are tearing up the rule book, and the europeans are not sympathetic to that. So our whole dilemma is to try and get them to have a constructive discussion about a whole range of things when they have already said, no, we are not talking about that. These are the way in which conversations can proceed you may not like it, but these are the only ways. We have not even got to a stage where meaningful discussions are starting. Indeed, Michel Barnier saying it could be weeks or months before we get into theissues weeks or months before we get into the issues that really matter about peoples Living Standards. If, to use your words, these are the only ways, isnt there an onus on them to show a bit of flexibility as well . Well, why should they . Because they ultimately want a deal, dont they . Well, they want to preserve the integrity of the European Union. They dont want to set an example of somebody leaving and getting a deal which is attractive. That is the basic underlying situation. Complicated now, of course, because Angela Merkel, a pivotalfigure, has got domestic issues which will divert attention away. I had hoped that once Angela Merkel was elected, we could get a discussion about immigration, which might have provided the basis of some rather more positive outcome. But that is going to be difficult in the present circumstances. Given the analysis you have described, where would you advise the uk side of the current negotiations to be seen to be moving further than they have so far . Well, my difficulty is that i dont see any upside from this process at all. But we are where we are. Yes, and so we shouldnt be talking, because i am looking all the time for ways in which this unfortunate process can be ended, and i read all the speeches, i listen to what is said, and whilst there were wonderful pictures being painted, they are not based on any reality about the world asi based on any reality about the world as i understand it. I do not believe there is any unacceptable any a cce pta ble there is any unacceptable any acceptable outcome from this, and the europeans are two things happening now. One is that they have set rules which are not comfortable for us, but they are united behind the room. But something worse is happening, there is now a disinterest in brexit across europe. There was a preoccupation, there was an irritation, and there was, to a certain extent, and amazement that we could be so surrendering our National Self interest. But now they are. To many of them are saying, they are going, let them go, we dont care. Lord heseltine, thank you. More now on the ryanair cancellations, i am joined more now on the ryanair cancellations, iam joined by more now on the ryanair cancellations, i am joined by simon gompertz, the caa has written to ryanair, what gompertz, the caa has written to rya nair, what is gompertz, the caa has written to ryanair, what is being said . Gompertz, the caa has