Amazon Worker's Reply To Customer's Complaint Has Internet In Stitches Amazon Worker's Reply To Customer's Complaint Has Internet In Stitches The exchange between the customer and the Amazon employee has left thousands of Twitter users amused. An Amazon customer service representative's one-word response has amused many. Twitter users are having a good laugh, thanks to an Amazon employee's sassy response to a customer trying to track down a misplaced package. Twitter user Lucy Harrison took to the microblogging platform to share the one-word response she received from Amazon customer care service representative Abigail when complaining about a package that apparently got lost in transit.