By Bethany Martin, Air Force Installation and Mission Support Center Public Affairs / Published February 23, 2021 JOINT BASE SAN ANTONIO-LACKLAND, Texas (AFNS) -- The Department of the Air Force's effort to improve housing programs for Airmen, Guardians and their families scored some major victories in 2020, but housing officials say there is still much work to be done. Armed with feedback from housing residents, leaders and project owners, the Air Force Civil Engineer Center’s housing programs branch set out to implement 51 housing improvement initiatives. To date, housing officials at AFCEC and across the Air and Space Forces have completed all but four of the initiatives, addressed more than 5,200 resident concerns and leveraged $32 million to hire an additional 218 housing support staff.