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Details 31 May 2021
Globally there has been a deepening cynicism accompanied by a growing expectation gap in consumer s relationship with brands and businesses. This is mirrored across Asia Pacific as well, said the Meaningful brands report 2021 by Havas. The report has shown significant long-term trends towards consumers seeking meaningful and sustainable action for the good of society and the planet. However, many have felt let down by enterprises making empty promises. Around 71% of 395,000 global respondents said they have little faith that brands will deliver on promises, and only 34% of consumers think companies are transparent about its commitments and promises.
The report also noted that