Hangry customers?
By Dona Dey
Yet another incident of assault involving food delivery executive raises questions on rising frustration levels of locked-up citizens
As covid kept us cloistered at home, it was the delivery executives who helped with our morning grocery needs and midnight ice cream cravings. Despite this, there were instances of harassment or assault charges against delivery personnel… and in some cases it was the customer who turned violent.
Recently,
Swiggy, was allegedly harassed by two youngsters after he refused to give them
free food.
Karthik said he was to deliver egg rolls near Girias showroom signal in Rajajinagar around 8 pm on May 28. “On reaching the signal, I was about to call the customer when I saw two men approaching me. I saw one of them was about to cancel the order. When I tried to stop them, they told me that it was a ‘cash on delivery’ order and they did not have enough cash to pay. But, they wanted the food for free. When I told t
Restaurant aggregator Swiggy said tier 2 and tier 3 cities, including Tirupur, Jodhpur, Belgaum, Agartala and Jamshedpur, saw greater adoption of online food delivery
The great Indian food delivery tussle
Updated:
Updated:
June 09, 2021 19:12 IST
With direct delivery options entering the fray, the food delivery space is India’s latest battleground. As new options like Thrive and DotPe go head to head with giants, customers are now more spoilt for choice
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Mumbai’s dabbawalas deliver restaurant food in a tie-up with Impressario handmade restaurants
| Photo Credit:
Special arrangement
With direct delivery options entering the fray, the food delivery space is India’s latest battleground. As new options like Thrive and DotPe go head to head with giants, customers are now more spoilt for choice
Representative image of Swiggy (Facebook)
Multinational investment conglomerate SoftBank is pursuing approval for a proposed $400 million investment in food aggregator Swiggy as it has filed a submission for the same in the Competition Commission of India (CCI).
SoftBank already has funded other startups such as Delhivery, Unacademy, Oyo and its latest venture will mark its entrance in the countryâs food tech sector.
This move is widely perceived as a further extension of Swiggyâs financing round amounting to $800 million that was backed by the existing and new investors at a valuation of $5 billion earlier this year in April.
âSVF II (SoftBank Vision Fund II) proposes to acquire a certain shareholding percentage in Bundl. The proposed combination is notifiable to the Competition Commission of India under section 5(a) of the Competition Act, 2002,â the filing from CCI read, as per a report from