Hangry customers?
By Dona Dey
Yet another incident of assault involving food delivery executive raises questions on rising frustration levels of locked-up citizens
As covid kept us cloistered at home, it was the delivery executives who helped with our morning grocery needs and midnight ice cream cravings. Despite this, there were instances of harassment or assault charges against delivery personnel… and in some cases it was the customer who turned violent.
Recently,
Swiggy, was allegedly harassed by two youngsters after he refused to give them
free food.
Karthik said he was to deliver egg rolls near Girias showroom signal in Rajajinagar around 8 pm on May 28. “On reaching the signal, I was about to call the customer when I saw two men approaching me. I saw one of them was about to cancel the order. When I tried to stop them, they told me that it was a ‘cash on delivery’ order and they did not have enough cash to pay. But, they wanted the food for free. When I told them I can’t give it for free, they argued with me and abused me. I said I would hand over the food to the poor as per my company policy, but they did not listen,” he said.