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Malaysia budget hotels urge govt to regulate OTAs
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Govt urged to regulate online
travel agencies
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Budget hotels want regulations enacted on online travel agencies
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Monday, 07 Jun 2021 10:20 AM MYT
BY JERRY CHOONG
A general view of hotels lining Bukit Bintang, Kuala Lumpur March 18, 2020. Picture by Firdaus Latif
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KUALA LUMPUR, June 7 The Malaysia Budget and Business Hotel Association has urged its members to lodge complaints with the authorities if they encounter problems when dealing with government enforcement agencies.
Its national deputy president Sri Ganesh Michiel said the association has received negative feedback from hotel operators facing difficulties when being asked to close their operations by the enforcement agencies, which he alleged were ignorant of standard operating procedures (SOP) prescribed for the “total lockdown”.