May 25, 2021
In the wake of the Nashville Christmas bombing that disrupted regional telecom service, the Tennessee Emergency Communications Board (TECB) has been working with AT&T to ensure a more resilient 911 network.
When a bomb inside an RV parked outside AT&T’s downtown Nashville switching facility went off, it disrupted internet, phone and wireless services as far away as Kentucky and Alabama. The explosion caused voice and data service outages for 911 call centers, businesses, hospitals, the Nashville airport, government offices and individual mobile users. FirstNet, the nationwide, wireless public-safety broadband network operated by AT&T, was also affected.
In a May 5 meeting, TECB Vice Chairman Steve Martini submitted a report to the board that concluded the main cause of the network failure was AT&T’s inability to expeditiously access the switching facility, according to a report in UrgentComm detailing the TECB discussions.
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Tennessee board details impact of Christmas bombing on 911 systems – Tennessee Lookout
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