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Volkswagen has just announced a number of new service initiatives that are meant to improve ownership experience, increase transparency with customers, and help reduce the cost of ownership. We have listed the new service initiatives below.
VW’s mobile service and assistance fleet now covers almost 80 percent of India.
New initiatives include the VW Service Cam and Service Cost Calculator.
Expansion of Volkswagen Assistance and Mobile Service fleet The German automaker has expanded its fleet of mobile service and roadside assistance vehicles, to the extent that VW claims it can provide door-step service to almost 80 percent of the country. In terms of services, the fleet can undertake small repair and maintenance jobs or even quick vehicle health checks for customers planning to go on a long road trip. These units can even perform basic servicing of VW cars in remote locations.
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Petrol model owners will get the most out of this move thanks to a reduction in engine oil pricing
Volkswagen India has made life a little easier for its car owners by reducing the cost of ownership. The German carmaker has cut down the prices of its after sales services and also added some features to improve the overall service experience. That said, only petrol car owners will experience the full benefit.
The prices of spare parts and engine oil, which were otherwise quite steep, have been reduced by up to 11 percent and 32 percent respectively. However, this only applies to engine oil for petrol engines. So VW TDI owners, the price of your car’s engine oil will be the same as before. VW India will also offer benefits of up to 24 percent through its service packages.