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Energy Customers Can Save by Shopping Around
The Victorian Energy Market report released by the Essential Services Commission only highlights how important it is for customers to speak to their retailer so they can get a better deal, the Australian Energy Council said today.
The AEC’s Chief Executive Sarah McNamara said, “Retailers do notify customers if there is a cheaper deal available to them, but they are not allowed to change your offer without your express consent. It means if your retailer alerts you to a cheaper deal, you need to call them to take up the offer,” said Ms McNamara.
How switching from the Default Market Offer can save you hundreds
You’ve probably heard that you can save hundreds of dollars on your electricity plan by comparing deals; but if you haven’t, we’ve got good news for you. So, maybe you’re one of the many Aussies who just take an electricity plan out with a provider and stay on that plan for years? If not decades? Well, you’re not benefiting from the generous discounts available on electricity plans nowadays.
Just over a decade ago, the electricity market in Australia started deregulating, with the goal of more affordable electricity. It didn’t quite work that way in practice, though; a few major players entered the market, but there wasn’t much competition. So the price Aussie bill payers paid for electricity went steadily up for about a decade. There was a big kerfuffle about this back in 2018, though; so government policy has been steadily working to drive prices down since. In the meanwhile, a ton of new providers ca