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Customer Service Charter Policy Review

Date Time Customer Service Charter Policy Review West Coast Council reviews the Customer Service Charter Policy annually. Council is seeking comments and feedback from the public as part of the review process. To view the draft Customer Service Charter Policy click here and to view the Customer Service Flyer click here. /Public Release. This material comes from the originating organization and may be of a point-in-time nature, edited for clarity, style and length. View in full here. Why? Well, unlike many news organisations, we have no sponsors, no corporate or ideological interests. We don t put up a paywall – we believe in free access to information of public interest.

Traders blame inefficiencies, delays for rising port costs

Traders blame inefficiencies, delays for rising port costs Wednesday March 03 2021 By ANTHONY KITIMO Summary Shippers Council of Eastern Africa (SCEA) Chief Executive officer Gilbert Langat said there has been an average of four ships waiting to dock at the port due to a number of factors. The Kenya Ports Authority (KPA) has attributed the current increase in the number of vessel waiting to dock at the Port of Mombasa to a surge in cargo imported after Covid-19 pandemic cessation. KPA Acting Managing Director Rashid Salim said the port is experiencing peak moments with recorded full container berth occupancy “with minimum vessel delays”.

Key Documents

Key Documents 2007-05-18 JOHANNESBURG has drawn up a range of important strategies to help it meet its vision of being a world-class African city. These are completed after intensive consultation with the public and other stakeholders. Page Content ​​​JOHANNESBURG has drawn up a range of important strategies to help it meet its vision of being a world-class African city. These are completed after intensive consultation with the public and other stakeholders. The pivotal plan is the City s Growth and Development Strategy, which sets out the vision and mission of Johannesburg s long-term development strategies. This is supported by the City s Integrated Development Plan, which looks at the way forward over a five-year period. The IDP is reviewed and revised every year.

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