Coca-Cola Bottlers in North America Partner with Salesforce to Power Digital Transformation yahoo.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from yahoo.com Daily Mail and Mail on Sunday newspapers.
For transformation and enhancement of customer experience for Equifax UKTata Consultancy Services announced that it has won the 2020
Salesforce Partner Innovation Award in the Media Industry category for helping Equifax UK deliver enhanced customer experiences.
With TCS support, Equifax UK has transformed its business to engage customers more effectively,
streamline consumer workflows and integrate Equifax s contact center into a Customer Relationship
Management system using Salesforce Service Cloud.
TCS has been a preferred partner to Equifax since 2004 and has helped Equifax transform its legacy case
management platform to meet the data regulatory requirements under stringent timelines in the UK and
EU region.
Impact
Impact is transforming the way enterprises manage and optimise all types of partnerships. Our Partnership Cloud™ is an integrated end-to-end solution for managing an enterprise’s partnerships across the entire partner lifecycle to activate rapid growth through the emerging Partnership Economy™. From the beginning, we disrupted the industry by moving away from the traditional affiliate network model and instead introducing a SaaS technology platform for performance marketing professionals to better grow and manage all their revenue generating partnerships.
Introducing the Newest Customer Acquisition Channel: Partnerships
Impact accelerates enterprise growth by providing automation and optimisation of all types of partnerships; including affiliates, mobile apps, premium publishers, other brands, influencers and more.
Uniphore Unveils Technologies to Strengthen Both Agent and Customer Experiences in the Contact Center
New RPA and Agent Security Solutions Set a New Standard for Customer Service Amid Era of Remote Work and High Customer Expectation
PALO ALTO, Calif., Jan. 28, 2021 Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new U-Trust portfolio and U-Assist Assurance solution to its portfolio. With these new solutions, Uniphore customers will be better able to support call center agents and operations, while building trust with consumers and delivering a better overall customer experience.
Uniphore’s new solutions are focused on improving and optimizing contact center interactions from start to finish, strengthening the connection between front-end customer experience and backend fulfillment through Robotic Process Automation (RPA) and improving contact center security through agent verification and data security.
Zebra Technologies Wins IoT Innovator Award for Innovation in Retail & Customer Experiences
Share Article LINCOLNSHIRE, Ill. (PRWEB) December 15, 2020 Zebra Technologies Corporation, an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced that Compass Intelligence recognized its SmartSight™ intelligent automation solution with an IoT Retail & Customer Experiences Innovator Award. The Retail & Customer Experiences category evaluated solutions that support industry innovation, advancements in processes or operations specific to retail services, customer experience enhancements, transaction automation, innovative buying experiences, and other retail advancements.
SmartSight is the retail industry’s first subscription-based robotics solution that turns data into corrective actions for mass merchants, grocers, and supermarkets/hypermarkets. It is comp