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Uniphore Uniphore to acquire Jacada to transform customer experience with advanced AI and low code/no code automation ANI | Updated: Jul 29, 2021 10:46 IST Palo Alto/Atlanta (California/Georgia) [USA]/Herzliya [Israel], July 29 (ANI/BusinessWire India): Uniphore, a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer experience pioneer with the industry s leading low code/no code platform for contact center automation. Jacada s advanced automation software brings a proven track record of solving complex contact center challenges and empowering the design and implementation of transformational customer experiences quickly and easily. Combined with Jacada s innovative low code/no code platform, Uniphore s industry-leading conversational automation platform will empower businesses to easily automate key interactions across self-service and agent-assisted customer engagements. With this

Umesh sachdevYochai rozenblatEmotion research labsConversational service automationBusinesswire indiaRobotic process automationஉமேஷ் சச்ச்தேவ்உணர்ச்சி ஆராய்ச்சி ஆய்வகங்கள்உரையாடல் சேவை ஆட்டோமேஷன்ரோபோடிக் ப்ரோஸெஸ் ஆட்டோமேஷன்