Surat/Vadodara: A private insurance company curtly got some basic lessons in novel coronavirus infection from the consumer court which was miffed at the reasons it submitted for rejecting the mediclaim of a Covid-19 patient.
Vadodara District Consumer Disputes Redressal Forum literally turned a tutor, explaining to the insurer what coronavirus was, how it spreads among humans, its common symptoms and how quickly a patient’s oxygen level can dip, resulting in a medical emergency.
The case pertains to Paresh Patel, a resident of Jambuva Road in the city, whose treatment expenses of Rs 76,000 after he was hospitalized in September last year. The insurer – Universal Sompo General Insurance Company Ltd - had turned down the claim on the grounds that Patel’s vitals were stable and he did not have any respiratory complaints at the time of admission. Justifying its action, the company said that Patel’s hospitalization was only for monitoring purposes. Patel was admitted to a hosp
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Vadodara: Government-owned Madhya Gujarat Vij Company Ltd (MGVCL) allegedly went back on its word and plunged an elderly couple into darkness by snapping their power connection on Tuesday evening.
Facing litigation in Vadodara District Consumer Disputes Redressal Forum, MGVCL’s lawyer had assured Saroj Agrawal, a resident of Akota, last month that until the next hearing on Wednesday their electricity will not be disconnected. Agrawal had filed a complaint in the consumer court on February 10 as MGVCL had sent her a notice in January stating that they have an outstanding electricity bill of over Rs 1.65 lakh from 2011.
In 2011, MGVCL had sent a bill of Rs 1.8 lakh with allegations of electricity theft. When Agrawal had taken up the issue with higher-ups of MGVCL, the dispute was settled when she paid Rs 30,460. Despite the settlement MGVCL on January 28, threatened Agrawal to make the payment or face disconnection. When Agrawal’s representations failed, she approached the cons