Almost three quarters (73 percent) of the business leaders who responded to a survey said that their business had been affected by the health crisis, but that the effect had not been quite as severe as they anticipated in March 2020. At that time, 99 percent of companies expected a negative impact, according to PwC’s Global Crisis Survey 2021. For 20 percent of global organisations, the crisis has had a positive impact, with their business being in a better place today than it was before the start of the pandemic.
“Two years ago, in the first report published on this topic, the vast majority (95 percent) of respondents predicted that a crisis would occur in the next two years, but, at that time, a pandemic was not included in the list of possible causes. Although the effect has not been as severe as anticipated, the consequences of the pandemic restrictions are unprecedented and uncertainty remains. Organisations need an agile and flexible approach to addressing various unforese